Posner Park Chrysler Dodge Jeep Ram - Service Center

Our sales person was Jarris, great service and fast. Got us a great approval on our dream car. We are so thankful for the great service they provided. No pressure to buy and numbers up front and very transp us a great approval on our dream car. We are so thankful for the great service they provided. No pressure to buy and numbers up front and very transparent. More

Stephanie Lima the service advisor is outstanding. The main reason we go there!! We go there mainly for service. Only because of her friendliness and knowledge main reason we go there!! We go there mainly for service. Only because of her friendliness and knowledge More

The attendant Noel was very polite. The cost for my repairs was about what I would expect from a dealership. The amount of time that it took to acquire the necessary parts was a little bit longer than repairs was about what I would expect from a dealership. The amount of time that it took to acquire the necessary parts was a little bit longer than I expected. More

The reason I choose this dealership is because it close to where I live. I have been able to schedule appointments with in a reasonable time. My call back with what needed to be done took a long time. The to where I live. I have been able to schedule appointments with in a reasonable time. My call back with what needed to be done took a long time. The battery was still under warranty. I also needed a tire patch and the cost was higher than I planned. More

Noelle was great. From there it goes downhill quick. I took my Abarth in because radio was killing batteries. Before driving there I put a brand new battery in. When I arrived I told them disconnect it af took my Abarth in because radio was killing batteries. Before driving there I put a brand new battery in. When I arrived I told them disconnect it after you figure out issue. They called said radio was shorting out causing problem. Then they said radio is back ordered it will be 4 weeks. Ok I dealt with that. They called after 6 weeks and said radio is in. Then called back and told me I had to buy a new battery because it’s dead. Needless to say after waiting 6 weeks I was pissed. Service manager thought a good compromise would be if I buy battery they will wave installation. Big deal most places install for free. And they killed battery by not taking it out during the 6 weeks. Needless to say I won’t be back!!!! More

Take my cars for change oil and filter, have and appointment at am they took a 1 hour to start with the service and another hour to finish just the olí change with no tire rotation and when them fin appointment at am they took a 1 hour to start with the service and another hour to finish just the olí change with no tire rotation and when them finish I have to go to the counter and ask if they finish and wait for her to check if the car was done More

If you are looking for high pressure sales, this is your automobile dealer! Do you want the sales person to try and convince you positive equity in a trade must still be paid back?? This your place! Welco automobile dealer! Do you want the sales person to try and convince you positive equity in a trade must still be paid back?? This your place! Welcome home! Love it when dealers try to hide cash back? Want you credit score discussed openly and out in the foyer?? Come here! Welcome to Posner. More

Excellent dependable service. Vincent was awesome. He cafefully explained my services I was getting done today. Vincent was detailed oriented. I really enjoyed working with Vincent. He provided friendly cafefully explained my services I was getting done today. Vincent was detailed oriented. I really enjoyed working with Vincent. He provided friendly services. More

TERRIBLE AND DISHONEST 2017 Charger took to Posner Park Dodge first 4 or 5 oil changes. Never once got a window sticker with the correct mileage, Oil on steering wheel mult 2017 Charger took to Posner Park Dodge first 4 or 5 oil changes. Never once got a window sticker with the correct mileage, Oil on steering wheel multiple times. Never once was a paper floor mat used. Service writers are rude and have a careless attitude, yet they all ask you to give them a 5 star rating at the end of your appointment. (Very unprofessional if you do good work you don't need to ask for 5 stars duh!!). Had them rotate the tires and the techs (if you can call them that) used a thick wall socket on the lugs and rubbed the paint off on my wheels. And finally the worst of the problems. After noticing the lack of quality on the first couple of oil changes, I became weary and started inspecting the engine to see if they actually changed the oil. Yes the oil was always new and clean, but when I looked at the plastic oil filter housing it still had dust all over it. Anybody that has ever changed oil on a vehicle knows it is almost impossible not to spill a drop or two of oil and have to wipe it up. But I gave them the benefit of the doubt that they were 100% perfect and did not have to wipe up the housing. Took it back for the last oil change and same results, there is no way they could be perfect every time, so I got my tools and opened the oil filter housing and yes oil spilled over the sides and I had to wipe a little up, thus cleaning/wiping the dust off of the oil filter housing. The filter in side was completely falling apart disintegrating. 20,000 miles and my oil filter had never been changed. I WILL NEVER GO BACK! Not for service or to buy another vehicle, and this includes Lake Whales Dodge and Winter Haven Dodge seeing how they are owned by the same crooks! More

Service Department I was met outside as soon as I arrived. Susan was very friendly, and had a great smile. She was very efficient, and knowledgeable. She made me feel li I was met outside as soon as I arrived. Susan was very friendly, and had a great smile. She was very efficient, and knowledgeable. She made me feel like my business was very important to the dealership. I've had some bad experiences in the past with with the service department. They sometimes made me feel like they were doing me a favor by talking to me. but I will always give credit when credit is due. The service department is much improved. Thank you to the service manager! Great job! More