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Posner Park Chrysler Dodge Jeep Ram
Davenport, FL
439 Reviews
Shopping for your dream car or truck should be fun, easy, and hassle-free. This is exactly what you will experience when you shop at Posner Park Chrysler Dodge Jeep Ram FIAT in Davenport, FL. As a family owned and operated dealership, we treat every customer like a member of our own family. From this great location, east of Tampa and close to Disney World, we can serve countless communities in the Central Florida area including Orlando, Kissimmee, Haines City, Lakeland, Clermont, Winter Garden, Celebration, Lake Buena Vista, Champions Gate, Reunion and more. Our showroom is your showroom and it’s a space where you can feel comfortable to browse without fear of being pressured into a sale. In fact, our relaxed, family-friendly environment makes it easy to explore our incredible inventory at your leisure.
Choose from over 1700 new and used in-stock and incoming Chrysler, Dodge, Jeep, Ram, FIAT and many other makes and models. From sleek sedans to heavy-duty pickup trucks, you’ll find an incredible selection at Posner Park Chrysler Dodge Jeep Ram FIAT. Our knowledgeable team of experts can answer any questions you might have along the way and can even help you order your dream car, truck or SUV directly from the factory with any special accessories you would like and delivery directly to your home or office. Our team can also help connect you with great financing options, whether you choose to buy or lease. We work with many banks and lenders to get you approved with the best deal.
For even more incredible vehicle options, we invite you to see our large selection of quality pre-owned models. We have hundreds of used and certified pre-owned vehicles available for you to choose from. Every car, truck and SUV was hand-picked specifically for our inventory, passed a rigorous multi-point inspection and was carefully detailed.
In addition to our extensive selection of vehicles, Posner Park Chrysler Dodge Jeep Ram FIAT is also home to an award-winning, Chrysler, Dodge, Jeep, Ram, FIAT factory-certified service center. Our five-star service team of experts can handle anything your vehicle might need, including parts installation, major repair, routine maintenance and much more. Our relaxing lounge with zero-gravity massage chairs, Wi-Fi and refreshments provides the perfect space to wait for your vehicle in comfort.
We are proud to be a full-service dealership offering a wide range of products and services. In fact, it’s our fair prices, extensive inventory and top-notch customer service that brings customers to us from across the Central Florida area and helped us earn the coveted J.D. Power Customer First Award for Excellence from FCA. We invite you see for yourself just how easy it is to shop for, service and finance your dream car at Posner Park Chrysler Dodge Jeep Ram FIAT, home of the Low Payment Kings!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 439 reviews
May 18, 2019
Great experience I must say that since I've moved to Florida this is the only dealership from my experience with professional, courteous and knowledgeable staff member I must say that since I've moved to Florida this is the only dealership from my experience with professional, courteous and knowledgeable staff members. To me customer service goes a long way and these guys meet and exceed the expectation and standards. Continue to exceed the standard guys! More
by Aaron D Fullerton
Employees Worked With
Other Employees :
Don't remember their names but all of the service department were very accommodating , Drake Collins, Connie Bennett, Ahmed Rogers
April 12, 2019
Oil and filter change while on vacation from WesternNew York Express oil change was easy and fast. Mechanics and Service Writer were very nice and accommodating. If I lived in Orlando area I would select them as Express oil change was easy and fast. Mechanics and Service Writer were very nice and accommodating. If I lived in Orlando area I would select them as my dealership. More
by Jose
Employees Worked With
Jose
March 04, 2019
Great service Jose always provides great service. Keep in me updated as to what is being done or recommended for my vehicle. It’s always a pleasure to go to Posner Jose always provides great service. Keep in me updated as to what is being done or recommended for my vehicle. It’s always a pleasure to go to Posner More
by Bigmike1027
Employees Worked With
Jose Morales
February 27, 2019
Dishonest and shady! I bought 2 oil change package from them a while ago, I went today for my second prepaid oil change. they waited until my car was done and then told me I bought 2 oil change package from them a while ago, I went today for my second prepaid oil change. they waited until my car was done and then told me that the package that I purchased had expired and that I owe them $82 for oil change to my 4 cylinder Chrysler 200. I had to pay or they wouldn't give me my car keys, they also had a police car parked right outside. More
by samtony1981
Employees Worked With
Front Desk
January 26, 2019
Terrible service for my 2015 Dodge Ram 1500 I made an appointment for my truck to have it serviced and vehicle recall fixed on January 23rd 2pm. I waited over 2 hours for the vehicle and the on I made an appointment for my truck to have it serviced and vehicle recall fixed on January 23rd 2pm. I waited over 2 hours for the vehicle and the only thing gotten done and completed by 4:10 pm was an oil change. They never addressed my recall repair. When I made the appointment I said I would wait for the service to be done and I was told it would take about 90 minutes to complete. I had another personal appointment at 4;30 the same day and I asked if it would be completed by 4 pm meaning oil change and software upgrade. I was told I should have it completed by 3:30 or 4pm the latest. Needless to say it didn’t happen. They said I need to reschedule another appointment. I did but not with posner park dealership! They lost a customer.. More
by Chopp
Employees Worked With
Other Employees :
Jackie had nothing to do with my service. While waiting I was looking at new trucks she was very polite and seemed to try and sell me a new truck. She took the time to give me information I needed to decide on new or keep my truck.
January 19, 2019
Good service I love the service they provide and they are always friendly. I bought a 2014 Toyota Camry the car is excellent love it and the price was good. I love the service they provide and they are always friendly. I bought a 2014 Toyota Camry the car is excellent love it and the price was good. More
by Nurita
January 02, 2019
Wasted my time! I had a 3:30 p.m. oil change and didn't get out of there till 5:00 p.m.!! I wasted a better part of my day. I had a 3:30 p.m. oil change and didn't get out of there till 5:00 p.m.!! I wasted a better part of my day. More
by Dan28
January 01, 2019
Quality Service and Friendly Staff Took my Pacifica Hybrid in for oil change, tire rotation and to take care of a recall notification. All was handled within 90 minutes. The customer lo Took my Pacifica Hybrid in for oil change, tire rotation and to take care of a recall notification. All was handled within 90 minutes. The customer lounge is comfortable offering WiFi, TV and a coffee station. Stephanie and the rest of the service staff I encountered were very friendly and knowledgeable. I will return for future service needs. More
by ShelleyH
Employees Worked With
Stephanie
December 27, 2018
Poor Service Dept customer service. STAY AWAY! 2003 Ram 2500 rattling when clutch engaged. Posner Service Dept estimate $2,000. They replaced the clutch and all related bearings 21,000 miles ago! T 2003 Ram 2500 rattling when clutch engaged. Posner Service Dept estimate $2,000. They replaced the clutch and all related bearings 21,000 miles ago! The truck only has 95,250 miles total on it. Only two possibilities, bad parts or bad labor. Either way, the customer should not have to pay twice for the same job within 21,000 miles, even after five years. This truck has not sat idle. I use it regularly, just not very many miles. I expect to pay something, but not the full amount again after only 21,000 miles. Technician and Service Advisor were nice, they don’t have anything to do with adjusting the price. That is the managers job, Arsenio, who was not pleasant to speak to and offered nothing, he only expects me to pay the full amount for a second time for the same job. He didn’t even offer to supply new parts at his cost, which would cost him nothing out of pocket, or to reduce the labor costs at all. No help and with a poor attitude. Terrible customer service. After reading all the other bad reviews about him and this service dept, I don’t know how he keeps his job. I will do the job myself or have another shop do it. I’m never going to Posner Dodge for service or to buy a new vehicle. I have always brought my vehicles to dealers because mostly you can trust them because they usually care about their reputation. Posner Dodge obviously does not care about their reputation or their customers. Only reason I gave two stars instead of one is they did waive the diagnostic fee because they know that this situation is not right and they don’t really believe I should have to pay full price again for the same work. Not a very good reflection on Dodge either. I may have to look at Ford and Chevy for my next truck. More
by Rooster
Employees Worked With
Zach, Alsenio
December 27, 2018
Recommend I came down to Disney World for a vacation and my jeep was overheating and running hot. They took my car in and they gave me a loaner car to use while I came down to Disney World for a vacation and my jeep was overheating and running hot. They took my car in and they gave me a loaner car to use while I was on vacation. Made our family vacation STRESS FREE!!! Thank you Posner Park! More
by Katniss01
Employees Worked With
Stephanie
