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Portsmouth Ford
Portsmouth, NH
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Service on my F150 Walked in at 7amwith no appointment and they fit me in . I was in a rental within a hour so my truck could get repaired . They called by afternoon t Walked in at 7amwith no appointment and they fit me in . I was in a rental within a hour so my truck could get repaired . They called by afternoon to come pick up my truck. Only negative was it was warranty work and I paid taxes for rental. But that falls on ford for what they cover not the service department. Service department was great. More
Shopping for a new car. We all know shopping for a car can be a hustle. I am glad to say people at this dealership had outdid themselves. No pushy, pleasant and really nice t We all know shopping for a car can be a hustle. I am glad to say people at this dealership had outdid themselves. No pushy, pleasant and really nice to shop with. First dealership that did not want deposit. The whole transaction took less then 24 hours. Before I drove off in my new car my salesperson walk me thru everything and made sure I understand everything. I checked the price with other dealerships (after the fact) and it was the best price available - imagine? I recommend the dealership to anyone who wants to have a nice shopping experience at best possible price. More
New Lincoln - Fantastic This was the best dealership I have worked with buying a new car, the whole process, from meeting a sales person, to signing all the paperwork was SEA This was the best dealership I have worked with buying a new car, the whole process, from meeting a sales person, to signing all the paperwork was SEAMLESS, extremely efficient, and exceptionally pleasant. More
Portsmouth ford Used Car center Great experience working with Joel Purdham, he was knowledgeable, did everything he said he would do and more. He really knew his product, made our bu Great experience working with Joel Purdham, he was knowledgeable, did everything he said he would do and more. He really knew his product, made our buying experience very easy, relaxing and felt no pressure. I highly recommend Joel and the staff at Portsmouth Used car Center/Kia. Love the car, the extra attention and the overall assistance by not only Joel but his associates as well. More
New 2015 Explorer purchase. Portsmouth Ford purchase experience was super. The salesman was knowledgable and offered a non- nonsense price. No fooling around with checking for pr Portsmouth Ford purchase experience was super. The salesman was knowledgable and offered a non- nonsense price. No fooling around with checking for price. They also gave a very good trading in value for our Jeep Wangler. Total purchace time less than 2 hours from test ride to signing on the dotted line. Pickup the next day was again quick, and easy. Full tank of gas, air condition on so the car was cool on the hot day. More
Best price, relaxed atmosphere, great staff. I felt no pressure, and the sales process was quick and easy once we decided to purchase. Chris gave excellent instruction on the technology of our new Taurus pressure, and the sales process was quick and easy once we decided to purchase. Chris gave excellent instruction on the technology of our new Taurus. This is our second vehicle purchased from them in 3 1/2 years as we have moved away from GM, and we would recommend them to anyone considering a new Ford or Lincoln. My daughter has since been to the dealership as she considers a new vehicle, and was given the opportunity to test drive three vehicles. Was under no pressure to purchase that day as she considers her options, and was impressed with the way she was treated. Thanks to Mike and Jason for the way you treated my daughter that day! We will be back! More
I would highly recommend Portsmouth Ford to all people I meet.Great price.My sales person Eddy Francis was very attentive to me and my wife to give us best deal possible. Thanks Rudy and Ann meet.Great price.My sales person Eddy Francis was very attentive to me and my wife to give us best deal possible. Thanks Rudy and Ann More
Purchased the vehicle there, and have always been able to count on their service department. But twice now, I've ended up with goofy things happening. The last time, they forgot to properly tighten the push count on their service department. But twice now, I've ended up with goofy things happening. The last time, they forgot to properly tighten the push pins that hold a transmission cover on, which dropped to the ground and I had to drag back to Portsmouth Ford...they replaced it, admitting that it was mechanic error (and also claimed it to be due to a poorly designed part). Then, after waiting a week for the new item to come in, returning to Portsmouth just to have their mistake fixed and traveling a xxxx of a distance just to get there, once again, a mechanic leaves an oil rag up behind the new cover. What is that...? It leaves me hesitant to visit Portsmouth Ford for our next scheduled maintenance, and also asking the question: "What's up with their service department." More
Chris was a very professional ( not pushy) salesperson.. He was friendly and knowledgeable. There we no added or hidden fees in the price of the car. The transaction went smoothly . He was friendly and knowledgeable. There we no added or hidden fees in the price of the car. The transaction went smoothly . More
Had an appointment to have a tech look at my truck. Showed up and apparently they "double booked" me. They told me that I could wait an hour or schedule another appointment. This is the first time I ha Showed up and apparently they "double booked" me. They told me that I could wait an hour or schedule another appointment. This is the first time I have had a bad experience, but I am sure it will be my LAST. They need to find a new group of employees in the service department before I would ever consider going back. For now, I will drive to Dover, NH Ford or North Hampton, NH Ford to get my work done. More