Portsmouth Ford

Life savers Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has 120K miles and still runs great, but is usually just resting in my driveway. As we entered New Hampshire on I-95, my brakes suddenly went to the floor. Saturday afternoon, 200 miles from home, figured my vacation was shot. Called AAA, they were willing to come out but I knew this was no roadside repair. Asked if there was a nearby shop open and they gave me the numbers for Portsmouth Chevrolet and Portsmouth Ford. Called the Chevy dealer first because it was closer. Told him my whole sob story; on my way up to Maine for vacation, really in a bind, blah blah blah. He wasn't interested. Maybe they could take a look Monday. Well, that wasn't going to work. Called Portsmouth Ford. Spoke with Greg. Told him my story. "Bring it in", he says, "we'll take a look and see what we can do." They had to fabricate two brake lines and then found another leak and repaired that, too. The mechanic and Greg both stayed past closing to get me on my way later that afternoon. What phenomenal, professional and friendly service. The icing on the cake was the very reasonable price. I wish I lived up here because there is no doubt I would purchase my next Ford at Portsmouth. I may anyway. My sincerest thanks to Greg and all the staff at Portsmouth Ford! More

Great sales service! Went to check out the possibility to lower my truck payment. After 3 attemps to other dealers , I was unsuccessful. Roaming through scores of potentia Went to check out the possibility to lower my truck payment. After 3 attemps to other dealers , I was unsuccessful. Roaming through scores of potential trucks , my future salesman approached me out in the lot. He was extremely well dressed and conducted himself professionally. He worked the numbers for me on several different trucks, with no success on targeting my payment parameters. Then he suggested an alternative late model, vs a lease, perfect solution. i was able to lower my Truck payment by $200.00 monthly! Thanks so much to CHRIS SAWYER!... Also i would like to mention great customer service from financial expert, Jeff Saleeby, his product knowledge was superior! More

THIEVES and LIARS! Came in from out of town and my truck had a code pop up on the dash. Wanted for them to check and reset a code on ECU if nothing major was and LIARS! Came in from out of town and my truck had a code pop up on the dash. Wanted for them to check and reset a code on ECU if nothing major was wrong. 4 hours later they claimed to find metal in fuel system but did not have any sampled. Then the next day came back and they magically had a cup full of metal debris. Drove the truck almost 4 hours back home and brought it elsewhere for input...surprise, no metal in the fuel system anywhere. Gary (head manager), Travis (Service manager), and Wayne (Service writer) are all poor character people and apparently don't have customer's best interest in mind. More

Great Buying Experience! I would highly recommend this dealership to anyone who is looking for a "hassle-free" experience. We had researched the Ford Transit Connect and knew I would highly recommend this dealership to anyone who is looking for a "hassle-free" experience. We had researched the Ford Transit Connect and knew that this van would meet our business needs. We walked through the door and was immediately greeted by Eddy Francis. He listened to our needs and before we knew it, we were walking the van lot looking for a van that would fit all of our needs. Instead of directly us the the more expensive vans, he found a 2014 navy van with only 242 miles. Due to the age on the lot it was considered "used" and we got a killer price. We knew this was the van for us and the price was amazing! We were under a time crunch and went back home to complete the online application. The next morning the van was ready for us and paperwork was complete. Again, we would HIGHLY RECOMMEND this dealership and when we are in need of the next vehicle we will surely be back to see Eddy! More

Great service, great car choices, great Dealer! Mike MacDonald referred us to Derek Hurley at the Portsmouth Ford Used Car Center when the used Fusion we went into Portsmouth Ford for had just been Mike MacDonald referred us to Derek Hurley at the Portsmouth Ford Used Car Center when the used Fusion we went into Portsmouth Ford for had just been sold. This is amazing inter-dealer team work. We went to see Derek who was great in helping us to find and seal the deal on a high quality, good value, used car. The inventory for good used cars is amazing and Derek's service was terrific. We had many to choose from. This is our 3rd experience at Portsmouth Ford and it has always been great. We live an hour away and it is always worth the trip. Thank you. More

Awesome experience!! Without hesitation, you need to go to Portsmouth Ford for your next vehicle! I did - and I'm from Central New York - approximately 5.5 hours from the Without hesitation, you need to go to Portsmouth Ford for your next vehicle! I did - and I'm from Central New York - approximately 5.5 hours from the dealership! I couldn't have been more happy and it was well worth the 11 hour round trip! I conducted a ton of online research before finding the car I was looking for - a 2014 Ford Flex. The no haggle price is an awesome concept and a significant benefit to both the buyer and seller. The trade in value on my car was also what I was looking for, making it an overall very positive experience. My sales person was Dan Kaussner - ask for him, he was awesome to work with and more than helpful! More

amazing people to work with Mike Macdonald and Jeff Saleeby make the car buying experience painless! I live an hour from this dealership and will move all my car buying needs to Mike Macdonald and Jeff Saleeby make the car buying experience painless! I live an hour from this dealership and will move all my car buying needs to this location! They are fast,friendly,and knowledgeable. ..thank you for a great car and great service More

Very Easy Wow! If you dread visiting car dealers because of all the silliness that usually goes on perhaps you should stop into Portsmouth Ford. Kurt Bettcher m Wow! If you dread visiting car dealers because of all the silliness that usually goes on perhaps you should stop into Portsmouth Ford. Kurt Bettcher made buying my new vehicle so easy! We will return again for sure. Thanks for a great experience Portsmouth Ford! More

our new car buying experience Best car buying experience we have ever had. A++ service. We would recommend Portsmouth Ford to anyone looking to buy a new vehicle. Our sales man Best car buying experience we have ever had. A++ service. We would recommend Portsmouth Ford to anyone looking to buy a new vehicle. Our sales man was great, as well as all the other staff, and the dealership was clean and comfortable as well as child friendly. More

Wouldn't go anywhere else, great experience After visiting a number of dealerships and leaving unsatisfied either by the price, salesperson, sales pitch or all of the above- we stopped at Portsm After visiting a number of dealerships and leaving unsatisfied either by the price, salesperson, sales pitch or all of the above- we stopped at Portsmouth Ford/PortKia. We met Joel Purdham and for the first time all day, we felt like we were dealing with someone we could trust. We found the price for the Escape we were looking for below what others were asking and of better quality. Easy test drives and purchase process, everything was on schedule and vehicle delivered super clean. Would recommend Joel and PortKia for any used car needs. More