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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
351 Reviews

351 Reviews of Portsmouth Chevrolet - Service Center

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January 18, 2025

I went in for a sticker and my lower balljoints were gone you quoted me 1250 dollars so I had them done for 570 less than half, your labor was 850 for a 4 hour job that’s over 200 an hour you are way over pr More

by LORICROSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Amodie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Portsmouth Chevrolet responded

Thank you for sharing your experience. We understand your concerns regarding the pricing and labor rates for the service at Portsmouth Chevrolet. We strive to maintain competitive pricing and quality service. Your feedback is valuable, and we encourage you to reach out to us directly to discuss your concerns further. We appreciate your loyalty to the Chevy brand and hope to have the opportunity to serve you better in the future. Thank you, The Portsmouth Chevrolet Team

January 17, 2025

The team worked through some challenges and they were able to get my truck repaired and working properly. More

by Timdeoalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
Report | Print
Jan 18, 2025 -

Portsmouth Chevrolet responded

Thank you so much for your kind words! We're glad to hear that our team at Portsmouth Chevrolet was able to work through the challenges and get your truck repaired to your satisfaction. We appreciate your feedback and look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

January 17, 2025

The young lady was very happy and friendly, she was easy to deal with, the world needs more people like her. More

by Robinsoncaruso66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know her name
Report | Print
Jan 18, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team member at Portsmouth Chevrolet. It's great to hear that your experience was positive and enjoyable. We look forward to welcoming you back soon! Thank you, The Portsmouth Chevrolet Team

January 17, 2025

Workmanship was fine as usual. I feel I was over charged for the aftermarket fuel pump. I understand there’s a mark-up but 350.00 +/- on an aftermarket pump seems a bit high to me. More

by Moretrout
Recommend Dealer
No
Employees Worked With
Hetticher
Report | Print
Jan 21, 2025 -

Portsmouth Chevrolet responded

Thank you for your feedback. We appreciate your comments on the workmanship at Portsmouth Chevrolet. We understand your concern regarding the pricing of the aftermarket fuel pump. Please feel free to reach out to us directly to discuss this matter further. We value your input and are committed to providing transparency in our pricing. Thank you for choosing Portsmouth Chevrolet. Thank you, The Portsmouth Chevrolet Team

January 15, 2025

Knowledgeable and friendly staff. Always. Helpful and accommodating. Chris does an amazing job in the service department. Thank you! More

by ljc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Portsmouth Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our knowledgeable and friendly staff. Chris truly does a fantastic job in the service department, and we appreciate you recognizing his efforts. We look forward to assisting you again at Portsmouth Chevrolet! Thank you, The Portsmouth Chevrolet Team

January 15, 2025

No problems with the service…. was good. Was all right. Can’t get by this screen. Should be able to jump past it. More

by WBARKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 16, 2025 -

Portsmouth Chevrolet responded

We appreciate your feedback about your service experience at Portsmouth Chevrolet. We're glad to hear that everything went well! If you have any specific concerns or if there's anything we can assist you with regarding the process, please feel free to reach out to us. Thank you for choosing Portsmouth Chevrolet! Thank you, The Portsmouth Chevrolet Team

January 14, 2025

The service department personnel are always friendly and are right on top of the vehicle service needs. More

by BALRGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 14, 2025 -

Portsmouth Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service department at Portsmouth Chevrolet. Our team takes pride in providing attentive and friendly service. We look forward to seeing you again for your vehicle's needs! Thank you, The Portsmouth Chevrolet Team

January 14, 2025

Diego and Ben made everything a breeze! They got me in and out of there in less than an hour! The finance guy was also great! I will use them for my next vehicle as well More

by saradamelio823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Catano
Report | Print
Jan 14, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Diego and Ben made your experience at Portsmouth Chevrolet a breeze and that our finance team met your expectations. We truly appreciate your support and look forward to assisting you again for your next vehicle! Thank you, The Portsmouth Chevrolet Team

January 14, 2025

The service was excellent- easy drop off- timely communication and smooth turnaround. My first experience there- will certainly be back. More

by jeremydolsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Jan 15, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review, Jeremy! We’re thrilled to hear that your first experience at Portsmouth Chevrolet was excellent and that you appreciated our easy drop-off, timely communication, and smooth turnaround. We look forward to welcoming you back in the future! Thank you, The Portsmouth Chevrolet Team

January 11, 2025

The service agent was helpful and moved me along quickly. He listened closely to my concerns and seemed interested in fixing them More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jan 12, 2025 -

Portsmouth Chevrolet responded

Thank you, Gary, for your wonderful review! We're thrilled to hear that our service agent was helpful and attentive to your concerns. At Portsmouth Chevrolet, we strive to provide excellent service and it's great to know we were able to assist you promptly. We appreciate your feedback and look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

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