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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
402 Reviews

402 Reviews of Portsmouth Chevrolet - Service Center

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August 09, 2024

Service department was good up until the end when I was sent to sales for a trade in and to purchase a new car. They told me to sit then said they were too busy for me and they would call. Never heard back More

by TLibby787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clement
Aug 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback. We appreciate your insights regarding your experience with our service department and the sales process at Portsmouth Chevrolet. It's important for us to know where we can improve. We encourage you to contact us directly so we can address your concerns more effectively. Your satisfaction is important to us, and we hope to have the opportunity to make things right. Thank you, The Portsmouth Chevrolet Team

August 08, 2024

Friendly staff and easy to book. Waiting room is always nice. Quick service as I was in and out. More

by emilylparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone new - Unsure of his name.
Aug 08, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff friendly and enjoyed your experience in our waiting room at Portsmouth Chevrolet. It’s great to know that we could provide you with quick service. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

August 08, 2024

So thankful for this team. I was traveling with my children and started having car trouble and they took care of us and the problem and got us back on the road. They were all s More

by BLANCAFRAUSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Aug 08, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that our team at Portsmouth Chevrolet was able to assist you and your children during your travels. Ensuring you were back on the road safely is our top priority. We appreciate your feedback and hope to see you again in the future! Safe travels! Thank you, The Portsmouth Chevrolet Team

August 08, 2024

Had my AC repaired in my 1998 GMC pickup last month. Turns out my poor old lady truck couldn't handle the repair and the other main component of my AC system broke. Not surprising to me. I called on a F More

by Dad's Red Truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that your pickup's AC is working awesome now. It means a lot to us that Ben's sensitivity and care for your truck resonated with you, especially considering its sentimental value. At Portsmouth Chevrolet, we always strive to treat our customers' vehicles with the utmost respect. We appreciate you choosing us for your repair needs and look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

August 07, 2024

On the road from out of state and was able to take care of a minor brake problem the next day. More

by wm_day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Aug 07, 2024 -

Portsmouth Chevrolet responded

Thank you for your review! We're glad we could assist you with your brake issue during your travels. At Portsmouth Chevrolet, we strive to provide prompt and reliable service to all our customers. Safe travels, and we hope to see you again! Thank you, The Portsmouth Chevrolet Team

August 07, 2024

Great people my car had a check engine light and a recall they said be done in 2 hours was done in an hour and a half ! Thank you so much More

by MPALUCH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clement
Aug 07, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that our team at Portsmouth Chevrolet was able to quickly address your check engine light and recall in a timely manner. We appreciate your feedback and hope to assist you again in the future! Thank you, The Portsmouth Chevrolet Team

August 07, 2024

Staff are always cool to talk to and have always had great service when visiting. More

by WDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names I’m sorry
Aug 07, 2024 -

Portsmouth Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that our staff at Portsmouth Chevrolet has provided you with great service and is easy to talk to. We appreciate your support and look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

August 04, 2024

Review will be sent the BBB and Key Auto . and posted at my business. Time to check up on your gouging More

by Mro103870
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Head of pricing
Aug 06, 2024 -

Portsmouth Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 03, 2024

Service tech was knowledgeable and helpful and pricing was reasonable - service done ahead of expectations More

by zdziama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Aug 06, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our service technician was knowledgeable and helpful, and that you found our pricing reasonable. It’s great to know that we delivered your service ahead of expectations. We look forward to welcoming you back to Portsmouth Chevrolet for any future needs! Thank you, The Portsmouth Chevrolet Team

August 02, 2024

Portsmouth Chevy is a great place , good people, and professional service technician s. I’ll be coming back More

by NAPPY5300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin berry
Aug 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had a positive experience at Portsmouth Chevrolet. Our team takes pride in providing great service, and we look forward to welcoming you back soon! Thank you, The Portsmouth Chevrolet Team

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