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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
402 Reviews

402 Reviews of Portsmouth Chevrolet - Service Center

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October 03, 2024

Excellent from start to finish. Service advisor was professional and interested in helping the customer. Communicated issues and resolutions promptly. My repairs were done very quic More

by Bdbdionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Oct 04, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Portsmouth Chevrolet was excellent from start to finish. It's great to know our service advisor met your needs and communicated effectively about your repairs. We appreciate your feedback and hope to see you again soon! Thank you, The Portsmouth Chevrolet Team

October 02, 2024

They did what we ask. In a timely manner. And fixed we ask him to fix. Thank you. More

by Dcswit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 04, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that we were able to meet your requests in a timely manner and address all your concerns. Your satisfaction is our priority at Portsmouth Chevrolet, and we appreciate your feedback. We look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

October 01, 2024

The dealership is very knowledgeable about so many things and are very kind and respectful to everyone. More

by September
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's knowledge and respectfulness here at Portsmouth Chevrolet. It's our goal to provide exceptional service to all our customers. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

October 01, 2024

The service department is very helpful and informative when I need answers. They address my concerns. More

by KDOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that our service department at Portsmouth Chevrolet was helpful and informative in addressing your concerns. It’s our goal to provide excellent support, and we appreciate your recognition. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

September 30, 2024

1000 miles from home when the check engine light came on. William was very friendly and took time to work us in and get us back on the road. Thanks guys! More

by TNJed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Oct 01, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're glad to hear that William was able to assist you during your time of need. At Portsmouth Chevrolet, we strive to provide friendly and efficient service to get our customers back on the road. We appreciate your kind words and hope to see you again in the future! Safe travels! Thank you, The Portsmouth Chevrolet Team

September 29, 2024

Brought vehicle to dealership with check engine light on. Dealer verified check engine light on. Dealer then downloaded data from computer to verify problem. Dealer verified fuel pump, fuel pressure low mult More

by jdowningsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 01, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be dealing with vehicle issues, especially concerning the check engine light and the fuel pump. At Portsmouth Chevrolet, we take such concerns seriously and aim to provide thorough service. If you feel that your vehicle's problems have not been adequately addressed, we encourage you to contact us at your earliest convenience. We want to ensure that you are taken care of and that your vehicle receives the attention it needs. Thank you for your feedback, and we look forward to the opportunity to assist you further. Thank you, The Portsmouth Chevrolet Team

September 27, 2024

on vacation had transmission trouble. i was 160 miles from home had it towed to their dealership on Thursday sept 12, 2024.the dealership called me the next morning they wanted to ask abo More

by diesel doctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin in service
Sep 27, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with Portsmouth Chevrolet! We're glad to hear that Will provided you with excellent service and support during your transmission troubles. It's great to know that you found him friendly and helpful. We hope your truck is back on the road soon, and we look forward to assisting you again in the future. Safe travels! Thank you, The Portsmouth Chevrolet Team

September 26, 2024

There service for the customer is fantastic, professional, and polite ready to help there customers with whatever help they need for there vehicle. More

by Francishightower109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lagrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Portsmouth Chevrolet responded

Thank you, we appreciate your feedback! We're glad to hear that you found our service at Portsmouth Chevrolet to be fantastic and professional. We strive to assist our customers with their needs, and it's great to know we met your expectations. If you need anything else, please don’t hesitate to reach out. We look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

September 25, 2024

I had a great experience The staff was very nice and I ended up buying a truck More

by rhersom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clement
Sep 26, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Portsmouth Chevrolet and that our staff made a positive impression on you. Congratulations on your new truck! We look forward to assisting you again in the future. Enjoy the ride! Thank you, The Portsmouth Chevrolet Team

September 24, 2024

I brought my 2023 GMC CANYON there for an oil change, rotate tires. Also, update on software. Was told two hours for both. After waiting two and a half hours I was told the computer doing the software up More

by TOWSEBAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember any names
Sep 25, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience. We understand your frustrations about the software update for your 2023 GMC Canyon and appreciate your patience during the visit. Your time is important to us, and we'll take your feedback into account to improve our services. Please feel free to contact us directly so we can address this issue more thoroughly. We value your feedback and hope to provide a better experience next time. Thank you, The Portsmouth Chevrolet Team

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