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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
355 Reviews

355 Reviews of Portsmouth Chevrolet - Service Center

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September 01, 2024

Brought in for annual inspection, oil change and my key faub's were not unlocking or locking doors after sitting over night. Performed oil change and could not get my inspection sticker until I drove 2 More

by Codyerickson3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Sep 03, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delays and issues you faced with your oil change, inspection sticker, and key fob. We appreciate your feedback, as it helps us improve our services at Portsmouth Chevrolet. If you're open to it, we encourage you to reach out to us directly so we can address your concerns and work towards a better resolution. Thank you again for your review, and we hope to have the opportunity to serve you better in the future. Thank you, The Portsmouth Chevrolet Team

August 31, 2024

All service personnel are extremely polite and helpful. They keep me informed of any problems and also give me estimates for the cost of upcoming maintenance. More

by DoigWarnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. employees
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Sep 03, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback about our service team at Portsmouth Chevrolet. It’s great to hear that you found our personnel polite and helpful and that you feel well-informed about your vehicle's maintenance. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

August 31, 2024

Was an outstanding job by the entire crew. Jessie/guy roger and Jessica. They got my New. Truck ready with all the added accessories that I wanted to put on In less than twenty four hours than More

by BER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Portsmouth Chevrolet responded

Thank you for your amazing review! We are thrilled to hear that our team, including Jessie, Roger, and Jessica, provided you with outstanding service while getting your new truck ready with all the accessories you desired. Your satisfaction is our top priority at Portsmouth Chevrolet, and we appreciate your kind words. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

August 31, 2024

Took me in quick and completed all requested work and also took care of issues they discovered. Received my vehicle back in less than a day. Great job More

by RICKTROXEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Sep 03, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Portsmouth Chevrolet was quick and efficient, and that we could address all your needs. We appreciate your kind words and hope to see you again for any future service needs! Thank you, The Portsmouth Chevrolet Team

August 29, 2024

The staff are friendly and professional. I was able to make an appointment and have my car repaired within 1 week of my making my appointment. More

by WILDERTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
Report | Print
Aug 30, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our friendly and professional staff at Portsmouth Chevrolet. We're glad to hear that we could accommodate your repair appointment within a week. We look forward to seeing you again for any future needs! Thank you, The Portsmouth Chevrolet Team

August 29, 2024

All I had done was my state inspection. May appointment for 10am and my car was done before 9am. More

by NPDOLPHIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
Report | Print
Aug 30, 2024 -

Portsmouth Chevrolet responded

Thank you for your review! We truly appreciate your feedback and are thrilled to hear that your state inspection was completed ahead of schedule. At Portsmouth Chevrolet, we strive to provide efficient service, and it’s great to know we met your expectations. We hope to see you again for your future automotive needs! Thank you, The Portsmouth Chevrolet Team

August 27, 2024

They were awesome. They Took care of us in under 1 hour for a oil change.we were on vac.from wisconsin. Thanks again More

by breitz0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Portsmouth Chevrolet during your oil change, especially while on vacation. We appreciate you taking the time to share your feedback. Safe travels, and we hope to see you again if you're back in the area! Thank you, The Portsmouth Chevrolet Team

August 27, 2024

Ben was very good with communication and service. The problem Was fixed within the day Price was a little high More

by gfthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service dept
Report | Print
Aug 29, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're delighted to hear that Ben provided excellent communication and service during your visit to Portsmouth Chevrolet. We strive to address issues promptly, and we're glad we could fix the problem within the day. We appreciate your comments regarding the pricing, and we encourage you to reach out to us if you have any further concerns. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

August 27, 2024

It’s always a pleasure dealing with your service center. Your staff are always as courteous as can be and doing their best to get a quality job done ASAP!Thank you More

by Bob Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 29, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review, Bob! We truly appreciate your kind words about our service center and staff. It's our priority at Portsmouth Chevrolet to provide courteous and efficient service to all our customers. We look forward to seeing you again for your next visit! Thank you, The Portsmouth Chevrolet Team

August 26, 2024

Was greeted by service rep as I drove in for service. Sat in customer area while having an oil and filter change and tire rotation. Job completed in 45 minutes. Excellent service. More

by BARNSTORMAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
Report | Print
Aug 28, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Portsmouth Chevrolet. It’s great to know that our service team provided you with excellent service and completed your oil and filter change along with your tire rotation in a timely manner. We appreciate your feedback and look forward to seeing you again for any future needs! Thank you, The Portsmouth Chevrolet Team

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