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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
355 Reviews

355 Reviews of Portsmouth Chevrolet - Service Center

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September 17, 2024

The service was great! Very friendly and helpful. Grateful that Josh walked me through the entire process. More

by CASEY HARDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 19, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words, Casey! We're thrilled to hear that you had a great experience at Portsmouth Chevrolet, and we appreciate you mentioning Josh's helpfulness. It’s our goal to make every visit enjoyable. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

September 17, 2024

The representative was knowledgeable and friendly. It was my first visit. I’ll be back soon. More

by mrsclaus@reindeerdesign.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hetticher
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Sep 19, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that your first visit to Portsmouth Chevrolet was a positive experience, thanks to our knowledgeable and friendly representative. We look forward to welcoming you back soon! Thank you, The Portsmouth Chevrolet Team

September 16, 2024

Couldn’t find the problem with my 2023 Suburban. Second time I have had a dead battery and no answers. More

by Heidi T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Sep 18, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us, Heidi. We understand your frustration regarding the issues you've faced with your 2023 Suburban. It's important to us that we provide our customers with clear answers and effective solutions. Please feel free to reach out to us directly at Portsmouth Chevrolet so we can ensure your vehicle is taken care of properly. We appreciate your feedback. Thank you, The Portsmouth Chevrolet Team

September 16, 2024

They we able to accommodate my request for service on my vehicle in record time (before a holiday a weekend. Everyone was was wonderful to deal with. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Sep 18, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that we could accommodate your service request for your vehicle in such a timely manner. It’s our goal at Portsmouth Chevrolet to provide excellent service, especially before a holiday weekend. We appreciate your feedback and hope to see you again soon! Thank you, The Portsmouth Chevrolet Team

September 14, 2024

This time it was great! Most of the time is too so o won’t go into the biggest problem I had there. More

by chrys32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 17, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience this time at Portsmouth Chevrolet was great. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

September 14, 2024

The staff that checks you in was very helpful and professional. The Service was a bit slow and the 3% surcharge is awful! More

by Rmcgann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're glad to hear that our staff was helpful and professional during your visit to Portsmouth Chevrolet. We understand your concerns about the service speed and the surcharge, and we appreciate you bringing this to our attention. Your experience is important to us, and we encourage you to reach out if you have further comments or questions. We look forward to serving you better in the future. Thank you, The Portsmouth Chevrolet Team

September 13, 2024

I have taken several vehicles for service including our ‘23 Trailblazer and will continue to do so! Their level of service and communication is greatly appreciated and is consistent among their staff. Kee More

by RICKANDLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
Report | Print
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Portsmouth Chevrolet and are thrilled to hear about your positive experiences with our service team for your ‘23 Trailblazer. Your feedback motivates us to maintain our standard of excellence. We look forward to serving you again soon! Thank you, The Portsmouth Chevrolet Team

September 13, 2024

William went above and out of his way to help me out and we finally got it resolved as well as Sean the mechanic More

by rogerdfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for taking the time to share your positive experience at Portsmouth Chevrolet! We're thrilled to hear that both William and Sean provided you with exceptional service and helped resolve your concerns. We truly appreciate your feedback and look forward to welcoming you back for any future needs. Drive safe! Thank you, The Portsmouth Chevrolet Team

September 13, 2024

I was aware of progress and cost as my truck was in to get all fluids changed More

by jbepink
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Mattews
Report | Print
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We appreciate you choosing Portsmouth Chevrolet for your truck's fluid change service. It's great to hear that you were kept informed about the progress and costs involved. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again! Thank you, The Portsmouth Chevrolet Team

September 10, 2024

Did a great job with the oil change. No issues. Very professional and answered all my questions. More

by brianperson06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service.
Report | Print
Sep 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We’re glad to hear that you had a great experience with your oil change at Portsmouth Chevrolet. Our team strives to provide professional service and we appreciate you recognizing our efforts. We look forward to seeing you again for your next maintenance visit! Thank you, The Portsmouth Chevrolet Team

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