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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
231 Reviews

231 Reviews of Portsmouth Chevrolet - Service Center

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June 19, 2024

Ben was great to work with. He called to inform me of any work that needed to be done prior to doing it, as well as gave me the cost ahead of time so there were no surprises. Gr More

by Lauren Wutka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Portsmouth Chevrolet responded

Thank you, Lauren, for choosing Portsmouth Chevrolet and for sharing your positive experience with us. We appreciate your kind words about Ben and are thrilled to hear that he provided excellent communication and service. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

June 18, 2024

Great customer service Kevin berry does the best work by far in the new England he knows his vehicles in and out More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin berry
Jun 20, 2024 -

Portsmouth Chevrolet responded

Thank you for the fantastic review, Bobby! We appreciate you recognizing Kevin for his outstanding work and knowledge of vehicles. We'll be here for you whenever you need us at Portsmouth Chevrolet! Thank you, The Portsmouth Chevrolet Team

June 18, 2024

The service writer was very professional and the service was performed in a timely manner. More

by dchagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy
Jun 20, 2024 -

Portsmouth Chevrolet responded

Thank you for choosing Portsmouth Chevrolet and for sharing your positive experience with us! We appreciate your kind words about our professional service writer and the timely service you received. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

June 18, 2024

Excellent,dependable service reliable service can’t wait until my next visit and has clean bathrooms. More

by chapmanroy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The new girl
Jun 20, 2024 -

Portsmouth Chevrolet responded

Thank you for choosing Portsmouth Chevrolet and sharing your positive experience with us! We are thrilled to hear that you found our service to be excellent and dependable. We can't wait to welcome you back for your next visit, and we are glad you appreciated our clean facilities. See you soon! Thank you, The Portsmouth Chevrolet Team

June 17, 2024

The service manager was top notch but the mechanic who worked on my truck sucks. Check engine light came on after being worked on. Not wanting to pay another diagnostic fee, I crawled under my truck and l More

by justmemason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 19, 2024 -

Portsmouth Chevrolet responded

Mason, thank you for sharing your experience with us regarding your truck repair at Portsmouth Chevrolet. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can address your concerns. We strive to maintain high standards and take your feedback seriously. Thank you, The Portsmouth Chevrolet Team

June 16, 2024

Service was excellent in every respect. Will covered all the service details for not only this visit, but what was recommended for the future and for what reason they were recommended. Th More

by LES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William the service representative
Jun 18, 2024 -

Portsmouth Chevrolet responded

Thank you for choosing Portsmouth Chevrolet for your service needs. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

June 16, 2024

I was finally called to have a part put in that I’ve been waiting for 9 months. I had to call several times and escalate the issue to get it resolved More

by dave4392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lagrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Portsmouth Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 14, 2024

Excellent General Manager and Assistant General Manager. Less than average Finance manager—service was less than effective. More

by josephcappa98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Piccirilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Portsmouth Chevrolet responded

Joseph, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Thank you, The Portsmouth Chevrolet Team

June 07, 2024

Above average service experience. Professional, prompt, friendly and accommodating. All work was under warranty. Thank you! More

by Brittney Leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben & Mike? Mechanic.
Jun 10, 2024 -

Portsmouth Chevrolet responded

Thank you for the positive feedback, Brittney! We pride ourselves on providing professional, prompt, friendly, and accommodating service to all our customers. We are glad to hear that all the work was covered under warranty. Please feel free to share your experience with others and visit us again in the future! Thank you, The Portsmouth Chevrolet Team

June 07, 2024

They were professional and communicated to what was going on with my vehicle throughout it's visit. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jun 10, 2024 -

Portsmouth Chevrolet responded

Thank you, Dan, for sharing your positive experience with Portsmouth Chevrolet. We appreciate your feedback and are glad to hear that our team provided professional service and kept you informed throughout your visit. We look forward to serving you again in the future. Thank you, The Portsmouth Chevrolet Team