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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
315 Reviews

315 Reviews of Portsmouth Chevrolet - Service Center

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January 14, 2025

The service was excellent- easy drop off- timely communication and smooth turnaround. My first experience there- will certainly be back. More

by jeremydolsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Jan 15, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review, Jeremy! We’re thrilled to hear that your first experience at Portsmouth Chevrolet was excellent and that you appreciated our easy drop-off, timely communication, and smooth turnaround. We look forward to welcoming you back in the future! Thank you, The Portsmouth Chevrolet Team

January 11, 2025

The service agent was helpful and moved me along quickly. He listened closely to my concerns and seemed interested in fixing them More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jan 12, 2025 -

Portsmouth Chevrolet responded

Thank you, Gary, for your wonderful review! We're thrilled to hear that our service agent was helpful and attentive to your concerns. At Portsmouth Chevrolet, we strive to provide excellent service and it's great to know we were able to assist you promptly. We appreciate your feedback and look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

January 10, 2025

Service was great and prompt. However your prices are extremely high. May be back again. More

by jvanreenen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jan 12, 2025 -

Portsmouth Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our service at Portsmouth Chevrolet to be great and prompt. We understand that pricing is a significant factor for our customers, and we appreciate your input on this. Please feel free to reach out to us if you have any specific concerns about pricing, as we're always here to assist you. We hope to see you back again soon! Thank you, The Portsmouth Chevrolet Team

January 10, 2025

Great service by the team. Very responsive and knowledgeable about all of the issues. Thanks. More

by CHRISNMARA1316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Report | Print
Jan 12, 2025 -

Portsmouth Chevrolet responded

Thank you for the wonderful feedback! We're thrilled to hear that you experienced great service and found our team responsive and knowledgeable. At Portsmouth Chevrolet, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

January 10, 2025

Everything was smooth and easy. Alex, Diego, and Erich were all great. Coming back to get the bedliner done was a pleasure as well More

by randy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Portsmouth Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that everything went smoothly and that Alex, Diego, and Erich provided you with great service. It's wonderful that you enjoyed your return visit for the bedliner installation as well. We appreciate your support and look forward to welcoming you back to Portsmouth Chevrolet soon! Thank you, The Portsmouth Chevrolet Team

January 10, 2025

After having issues at other Key locations, the team at Portsmouth Chevrolet were professional, responsive and fair. The needed repairs were done quickly. Very easy drop off and pick up too. More

by MMcAden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan in Service Dept. and John Meely
Report | Print
Jan 11, 2025 -

Portsmouth Chevrolet responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team at Portsmouth Chevrolet. It's great to know that our professionalism and quick service met your needs. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

January 06, 2025

I’ve been there many times but I won’t return. I was so overcharged I couldn’t believe it.I was charged for 2 hours of labor and the part that was replaced I was told by the mechanic and 2 other d More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts department
Report | Print
Jan 08, 2025 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the labor charges and the time taken for the repair. At Portsmouth Chevrolet, we strive to provide transparency and fair pricing in all our services. We appreciate your feedback and would like to encourage you to reach out to us directly so we can address your concerns in detail. Your satisfaction is important to us, and we hope to have an opportunity to earn your trust back in the future. Thank you, The Portsmouth Chevrolet Team

January 05, 2025

Great service. Done on time with no issues. They even updated my inspection sticker 2 months early. More

by mike.tremblay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Portsmouth Chevrolet responded

Thank you so much for your wonderful feedback, Mike! We're thrilled to hear that you received great service at Portsmouth Chevrolet and that everything was completed punctually and without issues. It’s our pleasure to ensure your inspection sticker was updated ahead of time. We appreciate your support and look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

January 04, 2025

An overall great experience! Efficient, great customer service and fair pricing. The service department exceeded my expectations More

by pamlucy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Portsmouth Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an overall great experience with Portsmouth Chevrolet, especially with our service department. We strive to provide efficient service and fair pricing, and it’s fantastic to know we exceeded your expectations. We look forward to welcoming you back for your next visit! Thank you, The Portsmouth Chevrolet Team

January 04, 2025

Service was able to get my vehicle scheduled quickly for services needed. Everything was completed on time and all work was completed as discussed and agreed upon. More

by FURNITUREBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jan 05, 2025 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our service team was able to schedule your vehicle promptly and complete the work as discussed. At Portsmouth Chevrolet, we strive to provide timely and efficient service. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

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