395 Reviews of Portsmouth Chevrolet - Service Center
Recently brought my gmc sierra 1500 to service dept for electrical issue. It was a follow up for previous situation we thought was cleared. I dropped keys in drop box. First thing next morning Will Hettich electrical issue. It was a follow up for previous situation we thought was cleared. I dropped keys in drop box. First thing next morning Will Hetticher service advisor called me to discuss issue. He said they would get right on it as they did. Issue was found . Will followed up to tell me part would be in following am truck woul be done that day. I mentioned an oil change tire rotation special I had received in mail but couldn’t locate it . Will honored the special plus 10% off and put electrical repair thru my extended warranty. This is 3rd gmc sierra SLT I have purchased from Portsmouth Chevy and won’t hesitate to buy my fourth there. Excellent communication and follow up from service dept is rare today but greatly appreciated. Thank you !! More
I went in for an oil change and the service and wait time was great. was great. More
Logan was really helpful with explaining what was going on with my truck and acknowledging a problem that had developed shortly after a service on with my truck and acknowledging a problem that had developed shortly after a service More
Logan was great. Helpful in informing me of what work needed to be done and what it was going to cost. Very helpful and attentive. Helpful in informing me of what work needed to be done and what it was going to cost. Very helpful and attentive. More
Came in for a state inspection. Logan asked me questions about my previous work. Made a point to make sure everything was still running great. Asked if there was any issue and was v Logan asked me questions about my previous work. Made a point to make sure everything was still running great. Asked if there was any issue and was very attentive. More
The service was great. Customer service was friendly and performed the service I needed. The waiting are was comfortable for me to relax. Customer service was friendly and performed the service I needed. The waiting are was comfortable for me to relax. More
Excellent service! They performed a pre-purchase inspection in a skilled and courteous manner. I would unquestionably return. They performed a pre-purchase inspection in a skilled and courteous manner. I would unquestionably return. More
The dealership understood what I wanted serviced. I went to the waiting room and since the TV volume was low, I was able to read and work. After about an hour, Amy went over the bill with me. I paid I went to the waiting room and since the TV volume was low, I was able to read and work. After about an hour, Amy went over the bill with me. I paid for the service and was pleased to have my car inside the garage facing outward so I could drive out without getting wet from the rain. More