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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
229 Reviews

229 Reviews of Portsmouth Chevrolet - Service Center

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November 15, 2024

Service department is hit or miss. Seems to have a frequent turnover of service advisors More

by squigmont18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Nov 18, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Portsmouth Chevrolet. We understand that consistency in service is important, and we are actively working to improve our service department. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We value your input and look forward to serving you better in the future! Thank you, The Portsmouth Chevrolet Team

November 15, 2024

Dropped off for an oil change. Was completed in an hour. Agent also explained future services that might be required. More

by DANABERNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Piccirilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Portsmouth Chevrolet responded

Thank you for your positive review! We're thrilled to hear that your oil change was completed promptly and that our agent was able to provide you with valuable information about future services. We appreciate your feedback and look forward to seeing you again at Portsmouth Chevrolet! Thank you, The Portsmouth Chevrolet Team

November 15, 2024

Everything went well, my truck appears to have been fixed. Logan was great as a service advisor. My only suggestion to the dealership would be have loaner vehicles as an option. The shuttle service i More

by ROSSMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Nov 18, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're thrilled to hear that your truck is fixed and that Logan provided great service. Your suggestion about offering loaner vehicles is appreciated, and we will certainly take it into consideration to enhance our customer experience. We value your input and hope to assist you again at Portsmouth Chevrolet in the future! Thank you, The Portsmouth Chevrolet Team

November 14, 2024

Everyone I dealt with was. very professional, knowledgeable and courteous. I was kept informed during the visit. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, service advisor and Kevin mechanic (Corvette specialist)
Nov 15, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Portsmouth Chevrolet to be professional, knowledgeable, and courteous. Keeping our customers informed is important to us. We appreciate your feedback and look forward to seeing you again for your next visit! Thank you, The Portsmouth Chevrolet Team

November 14, 2024

Sale process was smooth and efficient. The team was helpful and responsive. Overall I was pleased with the entire process. More

by recent buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your sale process at Portsmouth Chevrolet was smooth and efficient and that our team was helpful and responsive. We appreciate your feedback and hope to assist you again in the future! Thank you, The Portsmouth Chevrolet Team

November 14, 2024

Transmission replacement. Job was done well and they were very communicative throughout the whole process More

by JANDREWS.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 15, 2024 -

Portsmouth Chevrolet responded

Thank you for your positive review! We’re thrilled to hear that the transmission replacement was done well and that our team at Portsmouth Chevrolet was communicative throughout the process. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Thank you, The Portsmouth Chevrolet Team

November 14, 2024

Very professional, quick service. Very accommodating with time dates needed. Thank you. Happy Holidays to all More

by MAILLEPAUL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Faist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lagrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Piccirilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Milioto-Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your positive feedback about the quick and professional service at Portsmouth Chevrolet. It’s wonderful to hear that we can accommodate your schedule. Wishing you a happy holiday season, and we look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

November 12, 2024

Service was very good the service technician was great he explained the service upgrade they did on my vehicle very good More

by bradfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hetticher
Nov 14, 2024 -

Portsmouth Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service technician and that the service upgrade on your vehicle was explained clearly. At Portsmouth Chevrolet, we strive to provide excellent service, and we appreciate your kind words. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

November 09, 2024

Love it here at Portsmouth Chevy. They are all great at their jobs and nice people. More

by ang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Milioto-Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your positive feedback! We're thrilled to hear that you love your experience at Portsmouth Chevrolet and appreciate our team's hard work and friendliness. We look forward to welcoming you back for your next visit! Thank you, The Portsmouth Chevrolet Team

November 09, 2024

Friendly, prompt and courteous. I had some restrictions on when I could get in and the service team was very accommodating More

by Campatcat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Not certain who
Nov 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service team at Portsmouth Chevrolet friendly, prompt, and courteous. We always strive to accommodate our customers' needs, and it's great to know we could assist you during your visit. We look forward to seeing you again next time! Thank you, The Portsmouth Chevrolet Team

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