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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
301 Reviews

301 Reviews of Portsmouth Chevrolet - Service Center

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September 13, 2024

I have taken several vehicles for service including our ‘23 Trailblazer and will continue to do so! Their level of service and communication is greatly appreciated and is consistent among their staff. Kee More

by RICKANDLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Portsmouth Chevrolet and are thrilled to hear about your positive experiences with our service team for your ‘23 Trailblazer. Your feedback motivates us to maintain our standard of excellence. We look forward to serving you again soon! Thank you, The Portsmouth Chevrolet Team

September 13, 2024

William went above and out of his way to help me out and we finally got it resolved as well as Sean the mechanic More

by rogerdfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for taking the time to share your positive experience at Portsmouth Chevrolet! We're thrilled to hear that both William and Sean provided you with exceptional service and helped resolve your concerns. We truly appreciate your feedback and look forward to welcoming you back for any future needs. Drive safe! Thank you, The Portsmouth Chevrolet Team

September 13, 2024

I was aware of progress and cost as my truck was in to get all fluids changed More

by jbepink
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Mattews
Sep 16, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We appreciate you choosing Portsmouth Chevrolet for your truck's fluid change service. It's great to hear that you were kept informed about the progress and costs involved. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again! Thank you, The Portsmouth Chevrolet Team

September 10, 2024

Did a great job with the oil change. No issues. Very professional and answered all my questions. More

by brianperson06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service.
Sep 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We’re glad to hear that you had a great experience with your oil change at Portsmouth Chevrolet. Our team strives to provide professional service and we appreciate you recognizing our efforts. We look forward to seeing you again for your next maintenance visit! Thank you, The Portsmouth Chevrolet Team

September 10, 2024

I just purchased a new Chevrolet. I had a great experience with sales and service. Go see Ben for a vehicle if your in the market! More

by gyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with sales and service at Portsmouth Chevrolet. It's fantastic that Ben provided you with excellent assistance! We appreciate your recommendation and look forward to welcoming you back for your next visit. Enjoy your new Chevrolet! Thank you, The Portsmouth Chevrolet Team

September 09, 2024

Portsmouth Chevy used to be good. My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truc More

by JUST SOME GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Colban
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We genuinely appreciate your feedback and understand the frustration regarding the service on your Duramax. Your insights about the pricing and the alignment issue will be taken seriously as we continuously strive to improve our service standards at Portsmouth Chevrolet. We encourage you to reach out to us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we want to ensure a better experience moving forward. Thank you again for your feedback. Thank you, The Portsmouth Chevrolet Team

September 07, 2024

Solved the problem, despite some challenges. I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question af More

by kate9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in Service
Sep 09, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with Portsmouth Chevrolet. We're glad to hear that we were able to address your challenges and ensure your needs were met without adding to your concerns. Your feedback is valuable, and we appreciate your understanding as we work through warranty questions. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Thank you, The Portsmouth Chevrolet Team

September 06, 2024

Two recalls. Quick and easy. Polite staff. The fire alarm panel is in trouble mode and the beeping was a little annoying More

by Dlw343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience with Portsmouth Chevrolet was quick and easy, and that you found our staff polite. We appreciate you bringing the fire alarm panel issue to our attention, and we will look into this. We look forward to serving you again in the future! Thank you, The Portsmouth Chevrolet Team

September 05, 2024

Portsmouth Chevrolet has the best staff! ! Schedule an appointment if you’re looking for fast service. More

by Rm555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELICIA AND JOSH
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff at Portsmouth Chevrolet. We pride ourselves on providing fast and efficient service, and we appreciate your recommendation! We look forward to seeing you again for your next appointment! Thank you, The Portsmouth Chevrolet Team

September 05, 2024

Can not fix my vehicle even though they say they do. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicr
Sep 06, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience. We understand your concerns about the vehicle repair and the issue persisting after your visit. It’s important to us that our customers receive the highest standard of service at Portsmouth Chevrolet. We appreciate your feedback and would like to encourage you to reach out to us directly so we can work towards finding a solution. Your satisfaction is our priority. Thank you, The Portsmouth Chevrolet Team

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