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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
238 Reviews

238 Reviews of Portsmouth Chevrolet - Service Center

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August 23, 2024

The service team accurately and quickly troubleshot the failure and replaced the corroded power steering ground strap; making sure it wasn’t covered under warranty. More

by Ericsmith_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interface with sales or management
Report | Print
Aug 26, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're glad to hear that our service team was able to quickly and accurately troubleshoot the issue with your power steering ground strap. At Portsmouth Chevrolet, we strive to provide efficient and transparent service. We appreciate your feedback and look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

August 23, 2024

Have been a customer for about 20 years. Keep up the good work. Thank you. More

by sfr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 26, 2024 -

Portsmouth Chevrolet responded

Thank you for your loyalty and for choosing Portsmouth Chevrolet for the past 20 years! We truly appreciate your kind words and support. We're here to provide you with the best service possible, and we look forward to continuing to serve you in the future! Thank you, The Portsmouth Chevrolet Team

August 23, 2024

Kind associates, prompt and excellent communication before, during and after service. Will continue to return for future needs. More

by MEGHANRFALLON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Portsmouth Chevrolet. Providing excellent communication and service is our priority, and we look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

August 22, 2024

The service dept never listened to what we had to say. They did what they wanted because they knew it was an easy sale. We told them about everything and asked for new parts at the beginning. We got a use More

by pbriggs1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
Report | Print
Aug 23, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration and appreciate your feedback regarding the service you received at Portsmouth Chevrolet. Your concerns about the parts and communication during the service process are noted, and we take them seriously. Please reach out to us directly so we can address these issues more thoroughly and work towards a resolution. Your satisfaction is important to us, and we are committed to ensuring our customers receive the best service possible. Thank you again for your input. Thank you, The Portsmouth Chevrolet Team

August 22, 2024

Nothing but good things to say. Kevin is the best tech around. Always goes above and beyond for me. More

by Rmetsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Berry
Report | Print
Aug 23, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that Kevin has consistently gone above and beyond for you. At Portsmouth Chevrolet, we pride ourselves on providing excellent service, and it's wonderful to know that Kevin has made such a positive impact on your experience. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

August 22, 2024

Quick and easy, the service writers I worked with were great and they were very helpful More

by Liamjddoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 23, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that Kevin has consistently gone above and beyond for you. At Portsmouth Chevrolet, we pride ourselves on providing excellent service, and it's wonderful to know that Kevin has made such a positive impact on your experience. We look forward to seeing you again soon! Thank you, The Portsmouth Chevrolet Team

August 22, 2024

Not honest, prices high, bad communication bad service, never going back, service dept lies, we are looking for a new truck too this fall, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelika Nadeau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Hardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Faist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lagrange
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Piccirilli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Milioto-Crowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amodie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns about pricing and communication, and we appreciate your feedback. At Portsmouth Chevrolet, we strive to uphold high standards and improve continuously. If you're willing, we encourage you to reach out to us directly to discuss your experience further and work towards a resolution. Thank you, The Portsmouth Chevrolet Team

August 20, 2024

Very professional left my car clean and neat and they always get me in when I call More

by MORTALPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Faist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our professionalism and commitment to maintaining your vehicle. It's always our pleasure to accommodate you whenever you reach out. We look forward to seeing you next time at Portsmouth Chevrolet! Thank you, The Portsmouth Chevrolet Team

August 18, 2024

I was told when I made the appointment that my inspection would be free. It was not. I also had a $50 coupon from Chevy that they would not honor citing fine print that was not on the coupon. More

by Sarahellis5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Inknown
Report | Print
Aug 20, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the inspection fee and the coupon not being honored. Your feedback is important to us, and we strive to maintain clear communication about our services and promotions at Portsmouth Chevrolet. Please reach out to us directly so we can address these issues further and work towards a resolution. We appreciate your input and hope to have the opportunity to assist you better in the future. Thank you, The Portsmouth Chevrolet Team

August 17, 2024

Great service friendly people happy to get my service there . Very close to us wonderful. More

by MARIANLAWSON428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 20, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our friendly team at Portsmouth Chevrolet. It's always our goal to provide excellent service and we're glad to be conveniently located for you. We look forward to welcoming you back for your next visit! Thank you, The Portsmouth Chevrolet Team

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