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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
238 Reviews

238 Reviews of Portsmouth Chevrolet - Service Center

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September 10, 2024

I just purchased a new Chevrolet. I had a great experience with sales and service. Go see Ben for a vehicle if your in the market! More

by gyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 12, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with sales and service at Portsmouth Chevrolet. It's fantastic that Ben provided you with excellent assistance! We appreciate your recommendation and look forward to welcoming you back for your next visit. Enjoy your new Chevrolet! Thank you, The Portsmouth Chevrolet Team

September 09, 2024

Portsmouth Chevy used to be good. My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truc More

by JUST SOME GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Colban
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We genuinely appreciate your feedback and understand the frustration regarding the service on your Duramax. Your insights about the pricing and the alignment issue will be taken seriously as we continuously strive to improve our service standards at Portsmouth Chevrolet. We encourage you to reach out to us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we want to ensure a better experience moving forward. Thank you again for your feedback. Thank you, The Portsmouth Chevrolet Team

September 07, 2024

Solved the problem, despite some challenges. I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question af More

by kate9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in Service
Sep 09, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with Portsmouth Chevrolet. We're glad to hear that we were able to address your challenges and ensure your needs were met without adding to your concerns. Your feedback is valuable, and we appreciate your understanding as we work through warranty questions. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Thank you, The Portsmouth Chevrolet Team

September 06, 2024

Two recalls. Quick and easy. Polite staff. The fire alarm panel is in trouble mode and the beeping was a little annoying More

by Dlw343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience with Portsmouth Chevrolet was quick and easy, and that you found our staff polite. We appreciate you bringing the fire alarm panel issue to our attention, and we will look into this. We look forward to serving you again in the future! Thank you, The Portsmouth Chevrolet Team

September 05, 2024

Portsmouth Chevrolet has the best staff! ! Schedule an appointment if you’re looking for fast service. More

by Rm555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELICIA AND JOSH
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff at Portsmouth Chevrolet. We pride ourselves on providing fast and efficient service, and we appreciate your recommendation! We look forward to seeing you again for your next appointment! Thank you, The Portsmouth Chevrolet Team

September 05, 2024

Can not fix my vehicle even though they say they do. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicr
Sep 06, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience. We understand your concerns about the vehicle repair and the issue persisting after your visit. It’s important to us that our customers receive the highest standard of service at Portsmouth Chevrolet. We appreciate your feedback and would like to encourage you to reach out to us directly so we can work towards finding a solution. Your satisfaction is our priority. Thank you, The Portsmouth Chevrolet Team

September 04, 2024

Hello all, I’m writing a review for Portsmouth Chevy, located in Portsmouth New Hampshire. More

by bmwalsh81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for choosing Portsmouth Chevrolet! We appreciate your willingness to write a review about your experience with us. If you have any specific feedback or details to share, we'd love to hear them! We look forward to assisting you on your next visit. Thank you, The Portsmouth Chevrolet Team

September 04, 2024

My appointment was scheduled and when I arrived they were ready to perform the service I needed. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your review! We’re thrilled to hear that your appointment went smoothly and that we were ready to assist you at Portsmouth Chevrolet. We appreciate your feedback, and we look forward to serving you again in the future! Thank you, The Portsmouth Chevrolet Team

September 04, 2024

Will was very professional and respectful in helping me resolve my car issues. He explained what the issue was so I understood and explained what needed to be done. More

by GMARYJEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Will) Hetticher
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Will provided you with professional and respectful service while helping resolve your car issues. It's important to us that our customers leave with a clear understanding of their vehicle's needs. We appreciate your support and look forward to assisting you at Portsmouth Chevrolet in the future! Thank you, The Portsmouth Chevrolet Team

September 03, 2024

Everything was super easy and the staff there was incredibly helpful. They answered all questions and were clear about what I should expect. Thank you! More

by Chevyvolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Matthews
Sep 05, 2024 -

Portsmouth Chevrolet responded

Thank you for your kind words! We're thrilled to hear that everything was super easy for you and that our team was able to assist you effectively. Your satisfaction is important to us, and we appreciate you choosing Portsmouth Chevrolet. We look forward to welcoming you back in the future! Thank you, The Portsmouth Chevrolet Team

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