Portsmouth Chevrolet - Service Center
Portsmouth, NH
238 Reviews of Portsmouth Chevrolet - Service Center
Portsmouth Chevy used to be good. My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truc My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truck with a scan tool. They quoted me 1875$ for 2 NOX sensors and a MAF. Parts are about 475. So 1400 in labor for pretty much 2 O2 sensors and a MAF. The truck has 72k and zero rust. They would have come out cold. That being said, i needed an alignment and inspection while it was there. Alignment 150$ (not bad). Well they forgot to tighten the cam bolts down so the alignment was out by the time I got home and the driver side was all toed out. Mind you a 30 minute ride on my brand new tires. The inspection was free, but the light bulb over the plate was 30$. I will never go back there. Horrible experience, place has become a ripoff. If the service was at least performed I wouldnt be so angry. Gettingncharged an arm and a leg for not even mediocre service... what a joke. Next time all I need is the scan tool since small businesses can't purchase Chevys proprietary software and most scan tools toss "generic codes" at best. Way to go Chevy... More
Solved the problem, despite some challenges. I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question af I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question after sending me on my way. More
Can not fix my vehicle even though they say they do. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. More
Will was very professional and respectful in helping me resolve my car issues. He explained what the issue was so I understood and explained what needed to be done. resolve my car issues. He explained what the issue was so I understood and explained what needed to be done. More
Everything was super easy and the staff there was incredibly helpful. They answered all questions and were clear about what I should expect. Thank you! incredibly helpful. They answered all questions and were clear about what I should expect. Thank you! More