Portsmouth Chevrolet | Page 41

I bought a Tahoe about 6 weeks ago, the sale went great. But when I went to pick up the vehicle I was told there was only one key. I never asked if there was two as I just assumed a two year old vehicle wou But when I went to pick up the vehicle I was told there was only one key. I never asked if there was two as I just assumed a two year old vehicle would have both keys. I was told they would reach out to the previous owner and see if they had it. My finance and I both drive the vehicle so two keys is important to me. I was also told someone would let me know either way. I haven’t heard anything since. When I got home with the vehicle I noticed the inspection sticker was only good for 60 days. After reading the paperwork that was left on the seat I realized it didn’t pass for emissions. I brushed it off until two days later the check engine light came on. My assumption is the code was cleared before the inspection so that no one had to tell me there was an issue. The issue is covered under warranty, but requires a few hours in the shop. I would have waited to pick up the vehicle until this was done if I knew as I have an infant and it’s difficult to spend multiple hours in a waiting room. No one mentioned anything about the 60 day sticker or the previous check engine light. Overall just feeling very frustrated with the lack of communication. More

Great experience pleasure to work with. Thank you for the experience. I will send anyone looking Thank you for the experience. I will send anyone looking More

Two recalls. Quick and easy. Polite staff. The fire alarm panel is in trouble mode and the beeping was a little annoying Quick and easy. Polite staff. The fire alarm panel is in trouble mode and the beeping was a little annoying More

Portsmouth Chevrolet has the best staff! ! Schedule an appointment if you’re looking for fast service. ! Schedule an appointment if you’re looking for fast service. More

Can not fix my vehicle even though they say they do. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. On drive home same problem occurs. They did a repair I specifically told them not to and charged for it. More

My appointment was scheduled and when I arrived they were ready to perform the service I needed. ready to perform the service I needed. More

Everything was super easy and the staff there was incredibly helpful. They answered all questions and were clear about what I should expect. Thank you! incredibly helpful. They answered all questions and were clear about what I should expect. Thank you! More

Great customer experience with a friendly staff. Will in service was great to work with would recommend to anyone Will in service was great to work with would recommend to anyone More

All the staff there was great. They were all very nice and the buying experience easy and stress free! They were all very nice and the buying experience easy and stress free! More

They’re always a pleasant to work. They take great care with my Corvette, Kevin Berry the Corvette Tech is extremely knowledgeable about the Corvette models of all years! I’ve recommen They take great care with my Corvette, Kevin Berry the Corvette Tech is extremely knowledgeable about the Corvette models of all years! I’ve recommended him to others in the area. Nice work and thanks again. More