Portsmouth Chevrolet

The service manager was top notch but the mechanic who worked on my truck sucks. Check engine light came on after being worked on. Not wanting to pay another diagnostic fee, I crawled under my truck and l worked on my truck sucks. Check engine light came on after being worked on. Not wanting to pay another diagnostic fee, I crawled under my truck and looked to see if I could notice anything. Guess what? There was a sensor disconnected. Plugged it in and cleared the code what a surprise all is well with my truck. I would not recommend having any vehicle repaired or even looked at by Portsmouth Chevrolet. Oh sure I could have gone there and voiced my displeasure. Three weeks of having my truck and I have to fix something after a repair? No thanks More

I was finally called to have a part put in that I’ve been waiting for 9 months. I had to call several times and escalate the issue to get it resolved waiting for 9 months. I had to call several times and escalate the issue to get it resolved More

Simply one of the best 10 star experiences I’ve ever had tip to tail, and im a very hard nut to crack when it comes to these things. Dan LaGrange, Angelika, and Chris Clement, and the whole staff really too tip to tail, and im a very hard nut to crack when it comes to these things. Dan LaGrange, Angelika, and Chris Clement, and the whole staff really took extremely good care of me and really orchestrated the exact deal I needed and wanted as the customer, which almsot never truly happens when it comes to these situations. But they truly did for the first time in my life experience of vehicle buying. They put me, my perspective, and ideas first in every regard. Because of these people I got my dream truck and was able to keep the equity from car to car I needed with my trade in, which they gave me phenomenal value on. They also made the whole process super easy, relaxed, and streamlined for me, literally requiring no work and effort on my end. They literally went above and beyond for me in every single way, and I dont just throw compliments like that around. I cannot thank them enough, and they are now stuck with me for life, as they have earned a loyal customer for life as well as the new clientele I will be urging and bringing in! Thanks for everything guys, and see you again soon! More

Service was excellent in every respect. Will covered all the service details for not only this visit, but what was recommended for the future and for what reason they were recommended. Th Will covered all the service details for not only this visit, but what was recommended for the future and for what reason they were recommended. The service technician found a problem we were not aware and some recommendations. More

Excellent General Manager and Assistant General Manager. Less than average Finance manager—service was less than effective. Less than average Finance manager—service was less than effective. More

The staff was friendly and professional. Andrew, the sales person was knowledgeable and a pleasure to deal with Andrew, the sales person was knowledgeable and a pleasure to deal with More

Above average service experience. Professional, prompt, friendly and accommodating. All work was under warranty. Thank you! Professional, prompt, friendly and accommodating. All work was under warranty. Thank you! More

They were professional and communicated to what was going on with my vehicle throughout it's visit. going on with my vehicle throughout it's visit. More

Outstanding service department. As always Chris makes sure I’m serviced well before I leave. As always Chris makes sure I’m serviced well before I leave. More

I would give zero or negative stars if I could. They lied to get me to buy an extended warranty and told me I could get my vehicle fixed with this warrant close to my home in Massachusetts over 40 They lied to get me to buy an extended warranty and told me I could get my vehicle fixed with this warrant close to my home in Massachusetts over 40 miles away from the Portsmouth dealership, and yet I could have the vehicle fixed with the warranty if Jeff the Regional Manager would approve it but he won’t. With the negative experiences and lies I was told I would never let them touch my vehicle. So now I have to go to a different dealership 50 miles away closer to my work. They lie to get a sale, record any sale transaction talk so you can have proof when you want to take them to court! I should also mention how when I did my lease buy out they also tried to scam and buy my vehicle at a lower price which made my credit take a hit and they had to fix it. Maybe clueless but I think they are shady. More