Portsmouth Chevrolet

They lied to me They lied, plain and simple I bought a used Suburban and when I got home it was leaking brake fluid. (Great inspection huh?) I called the sales manage They lied, plain and simple I bought a used Suburban and when I got home it was leaking brake fluid. (Great inspection huh?) I called the sales manager Chris (who up until this point was absolutely fantastic) and he said I have 2 choices: Drive 2 hours to have us fix it or since you live so far away get it fixed and we will take care of the bill. So I brought it to a Chevy dealership near me. The price to fix $737, and I sent over the bill. That was close to 4 months ago, since then nothing. Now the story that Chris told GM was: Get a quote and we will see what we can do. NO CHRIS, that's not what you told me. Read more reviews on yelp and you still start to see a theme. All I want is the money you promised me. Chris contends that the bill was too much. So basically what they are saying is: the CHEVROLET dealership I brought it to took me for a ride and they should not have to pay for it. Up next: The attorney general for the state of New Hampshire. Don't shop here. More

Shout Out to the Sales Team!!! Want to give a shout out to the sales team! Eric picked up his truck tonight. Parked out front and ready to go! It looked amazing and the paper work o Want to give a shout out to the sales team! Eric picked up his truck tonight. Parked out front and ready to go! It looked amazing and the paper work only took a few minutes. Great experience...THANK YOU!!!! Gina Huff and Eric Bessette More

Beware Of The Shiny Presentation Beware of the dealership. They are very friendly on the front end, but play all sorts of sleazy car dealer tricks. From spot deliveries without having Beware of the dealership. They are very friendly on the front end, but play all sorts of sleazy car dealer tricks. From spot deliveries without having financing (then approaching you weeks later for higher payments), to selling used cars as new, Lying about your financing company insisting you purchase extended warranties to get financing, etc. This is truly the worst car buying experience I ever had. When they were approached with these facts and emails from them, they became belligerent, threatening, and even threatened to take a car back that was already paid for. These are truly the worst predators and bring new meaning to a wolf in sheep's clothing. More

Always a pleasure doing business with ya I have purchased multiple vehicles from Portsmouth Chevy as well as other dealerships in the Key Auto Group. Pricing is very fair and have a huge sele I have purchased multiple vehicles from Portsmouth Chevy as well as other dealerships in the Key Auto Group. Pricing is very fair and have a huge selection of new and used vehicles. I have dealt with Jim Delia in sales with 5 out of the 6 vehicles I have purchased in the last 3+ yrs... Jim is laid back and let's you decide what you want and what makes the most financial sense or practical sense for yourself. If guidance is needed Jim is very informative on the financial side as well as general car/truck knowledge. It's pretty much like seeing a good friend when I get to the dealership to buy a vehicle. Of course John Leonardi in sales is a great guy and very resourcefull in financing as well as sales. Jay Ken and Tyler in finance have always taken care of me Like stated previously I myself have purchased 6 vehicles over the yrs, my wife has purchased her equinox at ports Chevy and I have referred dozens of friends and family and not once have I heard any negative feedback More

Still waiting for car. Let me begin by saying that I have never before written a review, positive or negative, for any business before, but the service that I received at Po Let me begin by saying that I have never before written a review, positive or negative, for any business before, but the service that I received at Portsmouth Chevrolet was so appalling I feel it necessary. I purchased a used vehicle from them over two weeks ago, alas I still have not taken ownership of the vehicle. I have gotten a constant run around regarding their inspection service and their inability to get the the parts needed to certify the vehicle. None of this was mentioned when they accepted and ultimately cashed the check I gave them. I can understand mechanical and service related hangups but I receive NO communication from the sales or service staff unless I initiate it. NEVER EVER BUY FROM THIS ESTABLISHMENT More

the absolute worst in overall service When anyone asks where to buy a car, all I can say is "anywhere but Key Auto Group". They are rude and self entitled and thoughtless. Heaven forbid yo When anyone asks where to buy a car, all I can say is "anywhere but Key Auto Group". They are rude and self entitled and thoughtless. Heaven forbid you'd have to call to have an issue addressed -- Prepare to be treated as a low class citizen. Jon in finance can't be bothered to explain pricing with you, its just "all in that monthly payment". Jenn in the office is beyond rude; your concerns DO NOT MATTER. More

My VIP Buying Experiance I have bought multiple vehicles from Key Auto Group, This 2014 Silverado 1500 z71 being my 4th.. John Leonardi has ALWAYS taken great care of me as we I have bought multiple vehicles from Key Auto Group, This 2014 Silverado 1500 z71 being my 4th.. John Leonardi has ALWAYS taken great care of me as well as the 4+ people I have referred and sent down to John in the past 15 months... No pressure tactics coupled with fair trade in values on my vehicles make for a great experience, As far as my salesman Mark is concerned he was patient, very helpful grabbing multiple colors and models for me to see and was quick to set up my navigation and OnStar services. Another notable part of my Silverado purchase was the fact that John, Mark and Ken in finance stayed almost 2 hrs late so I could drive my new truck home that very same evening!!!!! I absolutely look forward to doing business with John and Portsmouth Chevy in the future!! and will always tell friends and family to head on down to shop any of the Key Auto dealerships but most importantly head on down to Ports Chevy to talk to John and get treated like a VIP. Jeremy B More

Four steps for buying a new car: Step 1 - Research and decide which vehicle you are looking for. Step 2 - Find which local dealerships have it. Step 3 - Find which of those dealerships are sleazebags and decide which vehicle you are looking for. Step 2 - Find which local dealerships have it. Step 3 - Find which of those dealerships are sleazebags and which are decent. I would certainly have to put Portsmouth Chevy in the decent category. After visiting a few dealerships that were surprisingly worse than their ratings suggested, I was pleasantly surprised at my treatment here. Everything was very relaxed and low pressure. I was able to peruse the lot without a salesman running after me (no kidding - the previous guy literally RAN after me) and I didn't feel like I was under the gun to buy a car right then and there. I talked to the salesman, Kevin, who helped me locate the vehicle I was looking for and allowed me to decide on options I wanted (and not what HE wanted). Then it was off to step 4 - negotiate a price. No problems there. After doing the research in step 1, I knew that the price was marked down at the start and already a pretty good deal and sure enough, the price listed was the price it was going for. No last minute markups or bait and switch, just a simple "Here's the car and here's how much it is." After negotiating the trade-in (and getting the dollar value I was looking for) I was driving off in a brand new pickup truck. Sweet! I wish more dealerships would do business this way. Who wants haggle over buying milk at a grocery store? I never got that feeling at Portsmouth and I would definitely consider returning to buy another vehicle in the future. More

My experience with Kristoffer White and this dealership was incredible - fantastic in all respects! Kris was very patient with my unclear vision about which car to choose. Kris provided a personal and huma was incredible - fantastic in all respects! Kris was very patient with my unclear vision about which car to choose. Kris provided a personal and human touch of kindness, professionalism and honesty. He is straightforward and friendly. The dealer ship was fair and very easy to deal with.Thank you to the entire team especially Kris for the commitment to customers like me which makes the car buying experience easy and painless! I will continue to return to this dealership for all my purchases! Dawn Lopez More

Krist White lied said the car we purchased was a demo car that a sales person drove. Well I was going through the glove box and found 6 rental agreements from yes 6 different people one being in VT.. I calle that a sales person drove. Well I was going through the glove box and found 6 rental agreements from yes 6 different people one being in VT.. I called and he said we call our loaner cars demos. Well the paper says rental!!! He hung up on me. Will never use there service or purchase from them again. I do not recommend them. Try Banks in Concord More