Portland Volvo Cars

We had visited a few dealerships when looking for our XC90. We found what we were looking for on the Portland Volvo website and it prompted us to make an appt to visit them. We were greeted by an extreme XC90. We found what we were looking for on the Portland Volvo website and it prompted us to make an appt to visit them. We were greeted by an extremely friendly and helpful staff and felt comfortable immediately. The quality of the vehicle was superb, the facility was immaculate, the staff was so friendly - every single person said hello or picked up conversation with us. And, because we have young children, the fact that there is a room that is equipped with toys, juice boxes, etc. was so helpful. And everyone was so willing to assist us with them - in keeping them occupied, so that we could spend the appopriate amount of time looking at the vehicle etc. The girl Kate at the front desk spent a ton of time playng with our daughter. And Kate, our salesperson, was so nice and patient and helpful. We were thrilled. We had such a great experience. I would highly recommend this dealership and Kate MacDiarmid! More

I would highly recommend this dealership to any one who might be interested to purchasing either a new or used Volvo. The professionalism, attention to detail and making you feel as those they really wante might be interested to purchasing either a new or used Volvo. The professionalism, attention to detail and making you feel as those they really wanted your business rather than you being just a number was evident the minute my wife and I walked thru the showroom door. We had dealt with them on a limited basis before and where impressed then, which is why we made our trip to Portland Maine this time, a 330 mile round trip, to deal with this dealership. You will not be disappointed More

Recently purchased a Volvo station wagon from this dealership, and have to say that it was a most satisfying experience. From viewing the cars I was interested in on-line to having our salesman introd dealership, and have to say that it was a most satisfying experience. From viewing the cars I was interested in on-line to having our salesman introduce us to the Volvo brand, I was very pleased. This dealership literally makes you feel as though you are now family! More

Ralph was great to deal with. Everyone at the dealership is very friendly and helpful. Ralph and his team worked to get us the car we wanted and it was in brand new condition when we picked it up. They ad is very friendly and helpful. Ralph and his team worked to get us the car we wanted and it was in brand new condition when we picked it up. They added in the extras we asked for and the whole transaction was very smooth. Tell Lou the Switchback was great! More

I had been looking for a Saab and had planned to travel to Boston to look at a few vehicles I had found on the internet. On my way to the Boston area, I decided to visit Kate MacDiarmid - a personal frien to Boston to look at a few vehicles I had found on the internet. On my way to the Boston area, I decided to visit Kate MacDiarmid - a personal friend - while in Portland. During my initial visit, she showed me around but as I was intent on buying a Saab I didn't pay too much attention to vehicles on the lot. Kate suggested I look at a vehicle at Portland Saab as it was in the general category that I was considering. It turned out that the vehicle at Portland Saab did not meet my criteria. Fortunately, Kate knew what I was looking for - as she had asked questions about why I was replacing my "old" vehicle, what I needed in my "new" vehicle, and what my price range was. She reminded me of a vehicle that we had looked at earlier - that I had passed over - that she knew met all of my criteria - even though I didn't! Fortunately I took her advice, drove the car, and after a short conversation with the sales manager - made a deal that I'm very happy with. I love the car and its exactly what I needed - thanks to Kate! More

I have purchased 2 used and 1 new Saab, all are/were 9.5's from this dealership. My daughter recently bought a used 9.3 as well. The buying experience in all cases was more than pleasant, and the 9.5's from this dealership. My daughter recently bought a used 9.3 as well. The buying experience in all cases was more than pleasant, and they were always competitive price wise. All used vehicles were bought as Certified, which I think is the best way to go in most cases, particulary for European makes. Two years ago I bought a new 9.5 Aero wagon (sorry, Sport-Combi) as low mileage used ones were hard to find. Love the car, trouble free. The service dept., for me, has been terrific. Even if it is something like a last minute oil change, as well as scheduled service, I generally get a nice loaner Saab, and the repairs/service is done right, the first time. They make a huge effort to fit me in when I call, and seem very concerned about my overall satisfaction. Matt,the service manager has bent over backwards to make me a happy camper,and I am. By way of comparison, I had two Certified Audi A-6's and an Infiniti Q-45 prior to the Saab's, and in both cases the sales and service departments were indifferent, at best. I'll never forget, my last A-6 needed a new drivers side windsheild wiper motor, and we were getting daily snow and ice, a storm was predicted for the weekend, so it was really not a good situation. Remember, this is in Maine. The service "team" guy assigned to my car said, and it was a Firday afternoon, "It will be two or three days" before they could get me a replacement windshield wiper motor. (Note: this was my second A-6 and third vehicle I had bought from this outfit, the other was a Mazda). I really felt like I was getting in the way of the "Customer Service" guys weekend plans. When I asked my service rep. what he would do if his driver side windshield motor conked out in the middle of Feb. he said, and this is almost verbatum, "I wouldn't know, I drive a GMC truck". I almost fell over. The Saab dealership was just up the street, I drove over to complain I guess, and they gave me a brand new loaner for THE WEEKEND, as a major storm was predicted. I left my crippled Audi with them for the weekdnd and that was the last time I drove her. As you can guess, although I did not buy that vehicle, it was a 9., I did end up buying a nice Certified 9.5. I will never go back to the Audi dealership. Ever. Great dealership, over the top service dept. and manager and I'll stick with these guys as long as they sell cars. JSM 2454 More

Peter Boroyan was fantastic. We purchased a Volvo XC90 from Peter. He was very informative and friendly. He gave us time to think and was never aggressive in pushing us in making a decsion. He was alway from Peter. He was very informative and friendly. He gave us time to think and was never aggressive in pushing us in making a decsion. He was always avaliable and we felt very comfotable of his knowledge of the vehicle. We love our new car. Thanks Peter. We would recommend both Portland Volvo and you to our freinds who are looking to purchase a safe, and wonderful car as the XC90. More

I live in New canaan CT 293 miles (one way) from Portland Volvo but my sales visits take me frequently to Maine. I drive 60,000 miles per year and since 1992 have driven Volvo's, 11 of them, the last 9 from Volvo but my sales visits take me frequently to Maine. I drive 60,000 miles per year and since 1992 have driven Volvo's, 11 of them, the last 9 from Portland Volvo. Over a 50 year sales career I have driven and been serviced by dozens of dealers and makes of cars. Volvo is unquestionably the very best of all of them but more importantly, Peter Boroyan, and his legion of supporters (associates)at Portland Volvo are truly extraordinary in what they do. My business would flounder if I ever lost sight of the value and needs of my customers. many automobile companies and agencies are currently doing so - but not Portland Volvo. Peter and Lou worked harder to retain my business on this sale then on my first with them 15 years ago. Mark and his service group are so good and such professionals that I also drive my wife's V-40 and my sons C-90 the 600 miles up to Portland for servicing as well. To further illustrate my point I should note that two of my son's and one of my brothers have bought Portland Volvo's I was turning in for new ones. In recent years brand loyalty seems to have lost it's impact, price and surfing the interent is what is important. I say, balderdash, in my business its quality , a fair price , service, service and service - and that is what will always keep bringing me back up to Portland Volvo. They are , indeed, the finest, the very best! More

Dear DealerRater, Possibly for the first time in my 46 Dear DealerRater, Possibly for the first time in my 46 years of life, having purchased more than 13 cars now, have I actually enjoyed my car purcha Dear DealerRater, Possibly for the first time in my 46 years of life, having purchased more than 13 cars now, have I actually enjoyed my car purchasing experience. I will highly recommend Kate MacDiarmid to my friends and family members for the following reasons: 1) She was not pushy the way most people dislike car salespeople. 2) She was authentic, meaning she didn't pretend to be someone she's not. She was honest that she was knew at car sales and that she had been raising children prior to working there. 3) She was an excellent listener. When I told her I didn't want a silver or red car, she didn't later try to show me a car with these colors. When I told her I wanted to talk price before test driving a car, she didn't push me to test drive until I knew which car I wanted. When I told which features were important to my wife, she remembered these features later when showing me cars. When she learned that I needed to be driving out of there by a certain time, she did what she could to make that happen. 4) She offered me beverages and food more than once. 5) She knew how to fill out the paperwork even though she was fairly new at the job. 6) As an afterthought, she even called me the next day to see how both me and my wife liked the car. I was happily surprised to meet Kate when I called the dealership before going there. I even happier when I met her in person and began dealing with her. She raises the quality of Portland Volvo's image in my mind. Once again, I will recommend both her and the dealership to people I know. Sincerely, Bob Olson More

I was in the market for a certified pre-owned volvo. The sales representative listened to what I wanted and pointed me in the direction of an excellent car -- I owned it the same day. That's why I have bee sales representative listened to what I wanted and pointed me in the direction of an excellent car -- I owned it the same day. That's why I have been doing business with them for 30 years! They are just great and have serviced all of the volvos (only 4!!!) that I have owned. The service people are very friendly, helpful and professional. I wouldn't trust anyone else to buy a used car from! More