Porter Ford

Jill Otto at Porter Ford in Newark, DE is DA-BOMB-DOT-COM! Finding someone in the car sales industry who’s upfront, integral, customer focused, and genuinely chill (not pushy, aggressive, DA-BOMB-DOT-COM! Finding someone in the car sales industry who’s upfront, integral, customer focused, and genuinely chill (not pushy, aggressive, arrogant, or running game) is near impossible—but Jill is the rare exception! She’s knowledgeable, patient, accommodating, and when hiccups occur, she does whatever it takes to make things right. I wholeheartedly and unequivocally recommend Jill Otto when you’re in the market for your next vehicle! She's the real deal! More

This is the third vehicle that I have bought from them. The dealership has a large supply of vehicles to choose from and had the vehicle I was looking for. The salesperson was knowledgeable about the vehi The dealership has a large supply of vehicles to choose from and had the vehicle I was looking for. The salesperson was knowledgeable about the vehicle and worked with me to get the best deal. I highly recommend this dealership More

I recently brought my 2022 Escape to Porter because one of my windows was stuck open. Unfortunately, I came at 10 minutes before closing, but was greeted by service representative Mary, who obviously wante of my windows was stuck open. Unfortunately, I came at 10 minutes before closing, but was greeted by service representative Mary, who obviously wanted to help me. I came back in the morning. She found me waiting, and managed to fit me into an already busy schedule. She went above and beyond the call of duty by sticking with me until the car was delivered the next day, soon after the new parts had arrived. This is consistent with the excellent service I have received from Porter Ford. I am a happy customer, and whenever I am in need of a new car, I will always begin my search at Porter. They deserve it. More

Great service. No pressure. Friendly, professional people. Made things very easy, especially by providing pickup and delivery service. No pressure. Friendly, professional people. Made things very easy, especially by providing pickup and delivery service. More

Super friendly sales team. The service department is fantastic. I definitely will recommend Porter to all my friends. The service department is fantastic. I definitely will recommend Porter to all my friends. More

Jill at Porter Ford was outstanding. The Porter Ford Dealership was great to work with and I will be reaching out to Jill for my next purchase. The Porter Ford Dealership was great to work with and I will be reaching out to Jill for my next purchase. More

Always great service and sales. We’ve been customers at Porter Ford for over 12 years now. We’ve been customers at Porter Ford for over 12 years now. More

I've not had a less than great experience at Porter Ford. Sales and Service have exceeded my expectations. Sales and Service have exceeded my expectations. More

Just finished my first 5k service and they were excellent. Mary was very helpful throughout. And they were done in 1/2 the time expected while I waited. This continues the overall service expe excellent. Mary was very helpful throughout. And they were done in 1/2 the time expected while I waited. This continues the overall service experience from my purchase (w Jill Otto as sales rep) to now. More

Customer service at the front desk is very cold, lacking in human warmth. The service upon arrival and vehicle service were good. in human warmth. The service upon arrival and vehicle service were good. More