Porter Chevrolet - Service Center

Received timely service appointment, with good explanation of the problem with my vehicle which was in for service and received courteous friendly help from my service advisor. explanation of the problem with my vehicle which was in for service and received courteous friendly help from my service advisor. More

I drive a 2008 Buick Lucerne. I did not buy the car at this dealership. There service department is second to none. I have been using there service department since I bought the car. Rich Kerr a servic this dealership. There service department is second to none. I have been using there service department since I bought the car. Rich Kerr a service advisor was assigned to my car. The check engine light was on. I left my car at the dealership, they provided a ride to my place of employment. Rich and the service department determined what needed to be done in order to eliminate the problem. I was given an estimated cost of the work to be performed and an estimate when the car would ready. The estimate was accurate and i was picked up by shuttle when the car was ready. I have been using this dealership for service for several years. The entire service department operates efficiently and minimizes my time at the dealership. I have utilized other dealerships over the years but Porter Chevrolet is the best I've used. More

Richard greeted me very professional and took care of my service appt correctly and on time. This was one of the best experiences I have had with this delaership. service appt correctly and on time. This was one of the best experiences I have had with this delaership. More

Service was friendly, fast, helpful and overall Justin, Rich and the ladies who handled all the paperwork were fantastik. Best service experience of any dealership of any vehicle I have purchased. Justin a Rich and the ladies who handled all the paperwork were fantastik. Best service experience of any dealership of any vehicle I have purchased. Justin and Rich go out of their way to help and ensure everything is smooth and as promised. Would highly recommend this dealerhsip for purchase or service. More

been a customer for over 23 years. would not consider going anywhere else have always been satisfied with all sales and service personnel. was in for service today and was taken care of by Rich Kerr. hav going anywhere else have always been satisfied with all sales and service personnel. was in for service today and was taken care of by Rich Kerr. have worked with Rich for the last 7 or 8 years. always a pleasant experience when i go through him. More

I purchased a used Honda Accord with 106k on the odometer. I bought the car thinking that the timing belt had already been done. Most of these cars have to have it done between 80 and 100k. 1. Wh odometer. I bought the car thinking that the timing belt had already been done. Most of these cars have to have it done between 80 and 100k. 1. When I brought the car in for an oil change I discovered that you need to make an appointment, cant just drop the car off on a weekend. And I like thousands of others in this world have a 9-5job. And many of us cant get the car to service in the time allotted. Not to mention, my only alternative was to leave the car overnight... so I was left inconvenienced and without a car for the next day. Only for me to see the car the next day.. after the service had closed, without the ability to speak with who did the oil at all. I made this mistake 2x before finding out that their service is poor, their hours are SUBSTANDARD, and their prices.. aren't worth the cost of the damn sign. 2. When I brought the car in the 2nd time, I was informed by the tech, that the car in fact DID NOT have the belt done and it was going to be an expensive in the $650 range. 3. I also brought the car in about a week after my oil change to get my brakes done. I had expected new pads and my rotors to be sanded. I'm sure the pads got done, at a sum that I wasnt happy with. And after bringing the car back 2x (struggling to find a time to bring the damn car in for these yahoos to examine the brakes).... they still couldn't find any issues. So, bad brakes, (didn't TURN THE ROTORS), shitty oil change hours, and being lied to about my timing belt. These people couldn't fix a hole in a bag, with 2 cases OF DUCT TAPE. More