Portage Chrysler Dodge Jeep Ram - Service Center
Portage, WI
1,007 Reviews of Portage Chrysler Dodge Jeep Ram - Service Center
Polite and great communication. They followed up when the parts came in and scheduled the appointment. Easy drop off and they notified me when the vehicle was completed. They made t They followed up when the parts came in and scheduled the appointment. Easy drop off and they notified me when the vehicle was completed. They made the process easy. More
Making an appointment online was easy. Service was done in a timely manner. Transportation to another destination in town was provided with a return ride to the dealership when service w Service was done in a timely manner. Transportation to another destination in town was provided with a return ride to the dealership when service was complete. More
Stay away from this dealership. Went to sign the papers and test drive the truck. Found a scratch on the door. They told us that they would get it fixed but nobody ever called us. W Went to sign the papers and test drive the truck. Found a scratch on the door. They told us that they would get it fixed but nobody ever called us. We had to call back and make an appointment. Dropped off the truck and waited 4 hours for the so-called detailer to brush paint the scratch and it looked worse than just having the scratch there. The service writer let it go with it looking horrible. I told her, we'll be back, this is not acceptable. Made numerous calls to Dale and he made an appointment for the body shop to fix it. That took 2 weeks to get done. Went to pick it up and there was overspray all over the truck and another chip in the door. They just let it go again with issues. Called up there again and talked to Justin, who was a complete JERK. He blew it off and was supposed to call us back but never did. The whole dealership acted like it was our fault the scratch and overspray happened. We would never deal with the dealership again and we advise anybody else to stay away! More
Staff was courteous, knowledgeable and friendly. Service was fast and well done. Glad they have speedy service to get in and out. Service was fast and well done. Glad they have speedy service to get in and out. More
Super fast work done. Melissa was awesome. She's was very helpful and kept us in the loop on the progress of the work. She is great to work with and would recommend her to Melissa was awesome. She's was very helpful and kept us in the loop on the progress of the work. She is great to work with and would recommend her to anyone. More