Port Jeff Chrysler Jeep Dodge

This dealership was overall not a good experience, the vehicle was not at all how they described it and within owning it for less than a month I had to bring it back numerous times for a different problem vehicle was not at all how they described it and within owning it for less than a month I had to bring it back numerous times for a different problem each time. On numerous occasions I brought it back for the same problem..they had it there from 8 am till 530 pm to fix one small thing that every time I got the car back didn't seem like it was fixed at all..I do not recommend going to this dealer ship the only good thing about it was the customer service, the people there were very nice but probably because they want you to buy their cars. More

I had a wonderful experience at Port Jeff Chrysler. I love my new car and I know I made the right choice by working with them. They treated me very kind and were very knowledgeable. Service was better th love my new car and I know I made the right choice by working with them. They treated me very kind and were very knowledgeable. Service was better than I ever expected and I will definitely be back. More

DON'T EVER BUY FROM THIS DEALER!!! THEY ARE SHADY SHYSTERS!!! THEY TRIED TO SELL ME A JEEP COMPASS 2011 AND THE CAR HAD BEEN KEYED!!!!!! THE SIZE OF IT WAS THE SIZE OF NY. NEEDLESS TO SAY I DIDN'T TA SHYSTERS!!! THEY TRIED TO SELL ME A JEEP COMPASS 2011 AND THE CAR HAD BEEN KEYED!!!!!! THE SIZE OF IT WAS THE SIZE OF NY. NEEDLESS TO SAY I DIDN'T TAKE THE CAR BECAUSE I WANTED A PERFECT NEW CAR NOT SOME DINGED UP DIRTY NEW CAR!!! SCOTT THE "OWNER" OF THE PLACE WAS CURSING AND UNPROFESSIONAL!!! DON'T WASTE YOU TIME AT THIS PLACE!!!! STAY FAR AWAY AND YOU WILL NOT BE HURT!!!! More

Don't go here!!!! The sales staff knows nothing about the vehicles they are selling except the price. If you need to know anything about the vehicle do your own research or go to a different dealer. After vehicles they are selling except the price. If you need to know anything about the vehicle do your own research or go to a different dealer. After buying my Grand Cherokee, I noticed it didn't have the right radio, no sirius travel link, no flo tv access, and these are all supposed to be in the vehicle. I was faxed the memos from Jeep Corporate office that were sent to Port Jeff Jeep notifying them of the multiple changes. These memos were dated 5 months before I bought my vehicle. When I brought it to their attention, the manager's answer was, "they send us so many memos, we can't read all of them!" YOU HAD AT 5 MONTHS TO KNOW THAT THESE CHANGES WERE TAKING PLACE ON THIS MODEL!!!!! GET YOUR ACT TOGETHER!! Looking at the other reviews, I know I'm not alone in my opinion of Port Jeff Jeep. I took my sister to a different dealer and she just bought a Wrangler, what a difference. More

STAY AWAY!. They are extremely unprofessional. They will promise the world to make the sale, then when you drive off the lot, all bets are off!. My husband bought a truck from this location and before will promise the world to make the sale, then when you drive off the lot, all bets are off!. My husband bought a truck from this location and before the purchase he explained he had a snow plow on his old truck and what would it take to put it on the new truck. The sales man had my husband wait while he went to the parts/service department, to inquire a price amount to remove the plow from the old truck and install on the new truck. He came back and said $350.00. It was even written on the bill of sale, in the handwriting of the salesman. Now that its time to get the work done, the service department is saying that we have to spend over $1000 on a bracket for the plow plus the $350. Shouldnt they have known this, being that they are "master technicians", when originally asked. When we voiced our disappointment to the owner of the place, (Peter). He was abrupt and rude and careless. His only words were "how were we supposed to know"??? Not the first time this place has used these words.... More

Easily the worst experience I have ever had with any automotive entity ever. They performed a service that never worked and responded to a dispute over the bill like a couple of mobsters. I won't even l automotive entity ever. They performed a service that never worked and responded to a dispute over the bill like a couple of mobsters. I won't even let them near the car again, as I expect it to come back with some mysterious neew problem. Between their dishonesty and their incompetance the odds of getting your car back in better shape than you gave it to them are slim. Consider this an expensive lesson learned. More