
Port City Nissan
Portsmouth, NH
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Like many folks, I dread having to interact with aggressive sales people when ready to purchase a new vehicle. It's a necessary evil similar to going to the dentist for a root canal. However, to my aggressive sales people when ready to purchase a new vehicle. It's a necessary evil similar to going to the dentist for a root canal. However, to my great surprise, my recent buying experience with Port City Nissan was the BEST! I called the dealership and spoke with Phil Walter after locating my dream vehicle on their web site. Phil was awesome from the get go as he had the car ready for my test drive. On the phone he offered to call me back in case the hard to locate car model got snapped up before I traveled the distance from my home in Londonderry thus saving me from an unnecessary trip to the seacoast. Upon my arrival, sales professional Stephen Marchese showed me the car and explained in detail all of its many features before we went for a test spin. I was now sold on the car without ever being pressured for the sale. The dealership offered me a fair trade for my Xterra and arrranged VERY favorable financing of my new Altima sport coupe with a local credit union. In fact, I received a call from the dealership yesterday informing me that they had negotiated an even better financing deal AFTER the sale that would save me money on my monthly payments! What dealership would do that AFTER they have captured the sale? NOBODY. This exemplary level of customer service was truly amazing. Although I know the dealership made a handsome profit on both my trade and new car purchase, I did not feel that I was robbed blind by the deal. They gave me what I wanted in terms of the product and financing I would HIGHLY recommend this dealership. I am a diehard Nissan fan and I would definitely buy another vehicle with Port City Nissan. More
Phil worked diligently to help me get the vehicle that was most appropriate for all of my needs. He communicated well and his service was spectacular. I will recommend him any one that will listen. All was most appropriate for all of my needs. He communicated well and his service was spectacular. I will recommend him any one that will listen. All of the staff at PCN are helpful, cheerful, and experienced. I was also very pleased with the service department. I had to leave my new car there one day to have the protective coating put on the interior/exterior and received a quick complimentary ride to work and a call at noon that my car was already done! VERY IMPRESSIVE ALL AROUND!!! More
Phil Walter and this dealership was awesome. All of the sales staff were very helpful and knowledgeable. I very much enjoyed the entire experience from start to finish. Even the test drive was enjoyable. sales staff were very helpful and knowledgeable. I very much enjoyed the entire experience from start to finish. Even the test drive was enjoyable. I also appreciated the explanation of features and the follow up calls after the sale. More
I spoke with Brain Snow. he reassured me all would be taken care of. thanks to Brian! Brian was available when I called and took the time to listen to my concerns. I believe working with Brian will chang taken care of. thanks to Brian! Brian was available when I called and took the time to listen to my concerns. I believe working with Brian will change my opinion of Port City Nissan. again thank you. More
Phil was very knowledgeable. He was open and honest and actually cared about what it was that I wanted in a car. Phil made it an enjoyable experience with his humor and down to earth, honest attitude. I wo actually cared about what it was that I wanted in a car. Phil made it an enjoyable experience with his humor and down to earth, honest attitude. I would definitely recommend this dealership to friends and family. Thanks Phil! More
It has been years since I have needed or wanted to look for a new car. Mine was reaching 10 years old, and I needed something more reliable where I could save some money as well. I requested a quote on a v for a new car. Mine was reaching 10 years old, and I needed something more reliable where I could save some money as well. I requested a quote on a vehicle online, and was contacted immediately by Phil Walters. I explained my situation and he was very interested in helping me with it. I ended up at the dealership that night and spoke with him and explained what I was looking for. I had a few options, and we had to go back and forth via email and by phone to find what would work best for me. He was honest with me and directed me in the right direction. He was very personable, which helped me to feel comfortable in my journey of purchasing a new vehicle. He had constant contact with me and did everything he could to make sure I was going to be happy. I ended up with a new car and left with a great experience. More
Phil was a very easy salesman to work with. No pressure, and he did everything possible to accomodate our needs. He invited us to come back a few days later (we didn't have much time on the day we bought th and he did everything possible to accomodate our needs. He invited us to come back a few days later (we didn't have much time on the day we bought the car) so that he could answer any of our questions. We can't express enough how much we enjoyed and appreciated a professional environment without pressure or gimmicks. More
My husband and I were interested in a car we saw listed on the Port City Nissan webpage. We spoke with the dealership via telephone to get as much information as we could prior to visiting the dealership, on the Port City Nissan webpage. We spoke with the dealership via telephone to get as much information as we could prior to visiting the dealership, as we were on a strict time schedule. When we were able to go to the dealership to see the vehicle in person, we found that it was in great condition, as described. The sales team was extremely helpful and accommodating (they even helped to entertain our three year old who had to come along!) They secured us the best financing possible and insured that we purchased the most appropriate warranty for our needs. We drove away from the dealership in our new (used) vehicle within two hours of arriving, and were completely satisfied with our experience. We found a small issue with the sunroof in the week after our purchase, which was covered and immediately repaired under our 30-day warranty. Overall we had a very positive experience, and would absolutely recommend this dealership to others without hesitation (which we have!) More
I was pleased with the service I received. Jason was knowledgeable and friendly and I did not feel overly pressured. The experience was quick which I am all about, I hate taking a long time. Overall I w knowledgeable and friendly and I did not feel overly pressured. The experience was quick which I am all about, I hate taking a long time. Overall I would recommend Port City and Jason in particular. it is a relief to know it is still possible to go to buy a new car and not feel like you got robbed in the process. More
Having purchased my Nissan vehicles from this dealer Having purchased my Nissan vehicles from this dealer since 1982 and always been happy with the product and salespeople over the years I would recomm Having purchased my Nissan vehicles from this dealer since 1982 and always been happy with the product and salespeople over the years I would recommend them for both new and used. Wes Miller has sold me my last two vechicles (Maxima and Muranno) and could not be happier with his attention to detail and to ensure I am happy with the product. Would highly recommend Port City Nissan for your new or used car. More