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Porsche of Downtown L.A.

Los Angeles, CA

4.9
174 Reviews

1900 S Figueroa St

Los Angeles, CA

90007

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174 Reviews of Porsche of Downtown L.A.

November 27, 2021

Excellent dealer best experience ever in my life to purchase a car, process so easy and fast. More

by ferrarimai8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahman Afshin, Trini Aguirre, Karla Barbero, Eugene Fong, Vahid Ghassemi-Aval, Joseph Grimaldi, Roxanna Hoss, Bing Huang, Roger Minassian, Kelly Yim
Nov 29, 2021 -

Porsche of Downtown L.A. responded

Hello, thank you for sharing your recent 5 star purchasing experience with us here at Porsche Downtown LA. We are thrilled to hear that working with us to buy a car was the "best [dealer] experience" ever! Congratulations on your new Porsche, and we hope you enjoy every new mile ahead!

Nov 29, 2021 -

Porsche of Downtown L.A. responded

We are so pleased to read you purchased a vehicle here at Porsche Downtown LA. We value your business. We thank you for sharing this with us.

November 24, 2021

I had a wonderful experience purchasing my Cayenne S Coupe from Porsche Downtown LA. My sales consultant, Eugene Fong, was truly wonderful to work with. It never felt like I was working with a 'car sale More

by jtn0323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager, Jonathan. , Eugene Fong, Roxanna Hoss
Nov 29, 2021 -

Porsche of Downtown L.A. responded

Good Day! Congratulations on your new Cayenne S Coupe. We are very pleased that our Sales Team was knowledgeable and friendly, making the process a smooth and easy one for you. We appreciate you and we thank you for doing business with us at Porsche Downtown LA.

May 22, 2021

This dealer is very funny. We checked and wanna confirmed a 718 cayman s this Wednesday. The sales tried to sale it to us for $89,600 and said buy or leave this is the price. We wanna make $20,000 down payme More

by ZZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bing Huang
May 25, 2021 -

Porsche of Downtown L.A. responded

Hello ZZ, We are disappointed to hear about your recent experience with us here at Porsche Downtown LA. Could you please reach out to our General Manager about this directly? Victor would be happy to speak with you and do everything he can to improve your time with us. Victor looks forward to connecting with you soon! Victor Ghassemi | vghassemi@dtlamotors.com

January 22, 2021

Service team will lie to you and waste your time and expect you to be happy about it. Erwin even admitted to lying to me infront of the sales chap i bought from not 3 months ago. Although he admitted to More

by annoyedbrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irwin Merida
Jan 23, 2021 -

Porsche of Downtown L.A. responded

Hello Nayson, we are disappointed to hear about your recent negative service experience with us here at Porsche Downtown LA. We are very sorry to hear that you felt you couldn't trust us. We would really like to hear more about your time with us. Could you please directly contact our Service Manager Vicki Carbone more about your time with us? Vicki would like to do all that she can to turn your experience around for the better! She sincerely looks forward to hearing from you! Vicki Carbone | vcarbone@dtlamotors.com

Jan 27, 2021 -

annoyedbrit responded

Considering you have all my contact details and have literally only replied to my negative reviews rather than actually reaching out it's obvious you literally couldn't care less and are only responding to make yourselves look good. The reality is i have had exactly zero contact from your dealership since leaving on friday and instead you have done your best to feign professionalism rather than being professionals. If Ms Carbone sincerely wanted to speak to me she has a multitude of ways of reaching out, that she didn't tells me all i need to know about a business that treats you like gold when buying the car and like an abusive partner immediately thereafter.

October 24, 2020

This Dealer is top notch. Starting from the Porsche Brand Ambassador Robert Tehrani. He followed up right away as soon as I requested info. He make sure I was in and out of the dealer quickly. Financing and More

by Dasab11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert’s Tehrain 5 star, Roxanna Hoss
Oct 25, 2020 -

Porsche of Downtown L.A. responded

Hello, Thank you for sharing your recent 5 star experience with Robert here with us at Porsche Downtown LA. We are thrilled to hear that your time with Robert was efficient, fast and informative. Congratulations on your new Porsche purchase! Thank you for being part of the McKenna family, and we are here for you anytime in the future for all things Porsche. Enjoy every new mile ahead!

July 01, 2020

Very unhappy with my recent experience. After shopping online and finding a car close to the spec I’d consider purchasing, I came down to the dealer (7/1 11:30am) to check it out in person. When I walk More

by B530e
Recommend Dealer
No
Employees Worked With
N/A
Jul 02, 2020 -

Porsche of Downtown L.A. responded

Hello Bernard, We are disappointed to her about your recent experience with us here at Porsche Downtown LA. We are so sorry to hear that you felt ignored and unwelcome. We would really like to help you and answer all questions you may have about the Cayenne Turbo Coupe. If you could please directly contact our General Sales Manager Keni Huang, he would like to do everything he can to turn your experience around for the better. We would greatly appreciate the opportunity to show you the type of customer service that we are proud to share. Keni sincerely looks forward to hearing from you! Keni Huang | khuang@dtlamotors.com

April 01, 2019

Great sale and customer service In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV an More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ghassemi, Irwin Merida
April 01, 2019

Great sales and service experience! In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV an More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor the GM
May 09, 2015

Service Department and Service Manager don't care about you Service Manager, Vicky is not a good representation of the Porsche brand. From my interactions with her she does not care, at all, in fact seems to ta More

by Porscheguy88888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vicky, Rambo
February 09, 2014

I was very happy working with this dealer. I had contacted several dealers in the area, but they are the best. First when I contacted them they offered me a fair discount on the car. Most dealer More

by leif1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine
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