Porsche of Downtown L.A.

Great sale and customer service In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV an In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first. More

Great sales and service experience! In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV an In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first. More

Service Department and Service Manager don't care about you Service Manager, Vicky is not a good representation of the Porsche brand. From my interactions with her she does not care, at all, in fact seems to ta Service Manager, Vicky is not a good representation of the Porsche brand. From my interactions with her she does not care, at all, in fact seems to take pleasure in treating customers poorly and unfairly. I will not be having my Porsche vehicles serviced at this location any longer, and I my future purchases will also take place at another dealership. More

I was very happy working with this dealer. I had contacted several dealers in the area, but they are the best. First when I contacted them they offered me a fair discount on the car. Most dealer contacted several dealers in the area, but they are the best. First when I contacted them they offered me a fair discount on the car. Most dealers, all I contacted, offered no discount or a small discount. I appreciate they were up front with me. Katherine is excellent. She spent a lot of time with me answering questions via email. She also spent a lot of time with me at the dealership. She is very knowledgeable. I highly recommend her. There is a different local dealer I went to the salesman actually tried to talk me out of a test drive. He said there was too much traffic. After I said "well I hear now, lets do it", I did go on the test drive. This guy spent the whole time texting on his cell phone. He seems to not care at all to tell me about the car. Anyway, if you go this dealer I think you will be very happy. I know I am. More

My huband and I were treated very poorly.My father was paying cash for a vechicle . A 2014 cayenne,we have poor credit. As embarrassing as this was , the sales manager basically said that was the reason e paying cash for a vechicle . A 2014 cayenne,we have poor credit. As embarrassing as this was , the sales manager basically said that was the reason even though my father in was buying us the car.. I will make sure i tell everyone not to go to thhis dealer.. they are disgusting. Walters Porsche is awesome and I plan to buy there More

DO NOT DEAL with these sales dealers Jonathan Arvatz and Victor G. I had very, very, very BAD experience with this dealership. I did try to buy a car from this dealer, but they could not close the deal, and Victor G. I had very, very, very BAD experience with this dealership. I did try to buy a car from this dealer, but they could not close the deal, and they did try to blame me that I will export card, but I never did it and I do not do that, because it is not my business to do that. I why whey blame me about it? I know why because may be they sold it. They invited me to come to LA from SF to sign the contract, and I did it, they charged me $2000 deposit, i still did not get it back. Also Victor G promised me that i will get the air fare $295 refund back but I have never get it. They wasted my time, my money and I am looser now because of them. Do not deal with them. More