
Porsche of Downtown L.A.
Los Angeles, CA
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169 Reviews of Porsche of Downtown L.A.
Great Customer Service! I was looking for a very specific vehicle and Preston was super helpful and kept us updated on progress. I didn't feel pressured or rushed into the p I was looking for a very specific vehicle and Preston was super helpful and kept us updated on progress. I didn't feel pressured or rushed into the purchase. Always friendly and prompt communication. The actual transaction was the quickest, most painless shopping experience ever. Thanks Preston and Karla! More
After being basically blown off by one of your “ambassadors”, I called Solomon Arvatz and he was extremely helpful. Once Solomon took over, the process went incredibly smoothly. Because customer s “ambassadors”, I called Solomon Arvatz and he was extremely helpful. Once Solomon took over, the process went incredibly smoothly. Because customer service matters, I only buy my Porsches from two dealerships in Los Angeles. Downtown and South Bay.I would and will recommend Solomon for future business. Thanks Solomon. More
After getting 1500$ less for my trade I bought a car with several issues most electrical doesn’t work properly. Reached out to the salesman who sold me the car with Zero response. Lemon law is real guys! Pro several issues most electrical doesn’t work properly. Reached out to the salesman who sold me the car with Zero response. Lemon law is real guys! Probably not the last time you hear from me! Posed as doing me these favors yes I wanted out of my trade but my trade worked properly all of it no issues to spend 9k on a luxury vehicle with all kinds of problems, salesman just talk on how he sells expensive cars to people that they don’t need, well thanks guys but unfortunately I’m not that sort of customer I’m a single mom trying to make it treated myself for once and got myself right into multiple problems expensive problems at that. More
The Porsche selection here is great, and the sales rep Michael is definitely a wonderful person to interact with while purchasing a vehicle. However, the closing process has been incredibly frustrating du Michael is definitely a wonderful person to interact with while purchasing a vehicle. However, the closing process has been incredibly frustrating due to the dealership’s banking system and the inability for their funding process to work like every other dealership I’ve worked with has (an ACH transfer from USAA [a highly reputable bank], which the bank verified to the dealership had transferred, should be treated as good as a verifiable/trusted check). As it doesn’t, when my wife and I came out here expecting a normal car purchase process, we’ve instead had to stay 5 extra nights in LA for the vehicle (a minor cost yet still not one I had wanted to incur). I wish I could rate the experience higher after my great interactions with Michael, but I cannot pretend the closing process - and the communication around it - has not frustrated my wife and I to the point that I likely will not buy a vehicle from this dealership again. More
Thanks Ellie Shafiee for a no nonsense straight to the point buying experience. I appreciated the no games approach to the sale and your personable demeanor. It was quick, over the phone and I'm very ha point buying experience. I appreciated the no games approach to the sale and your personable demeanor. It was quick, over the phone and I'm very happy. The car is fantastic and I will be doing business again with you Ellie, and Porsche Downtown LA! More
I had to pay for my own smog check since the car sold had expired tags. I am still waiting to be reimbursed as promised. I had to prove to finance dept that i paid for the vehicle and not from a loan. expired tags. I am still waiting to be reimbursed as promised. I had to prove to finance dept that i paid for the vehicle and not from a loan. And now my Bank is the lien-holder and I don't have a loan!!! Still waiting on a resolution More
I need to leave a review for Robert T of sales. I didn't get good vibes from my local Porsche dealerships so I just phoned up him on a future car. Absolute no frills. He understands the current car I didn't get good vibes from my local Porsche dealerships so I just phoned up him on a future car. Absolute no frills. He understands the current car climate and doesn't belittle the customer for it. Let me tell you the local dealerships I call almost whine about receiving calls- complete lack of service like the current generation of entitled employees. The disposition I heard from Robert over the phone tells me he's going to be my contact for future Porsches. Driving RS Audis, AMG Mercedes, M BMWs, and Shelby fords- looking for something different. More
Eugene"Porsche Ambassador" Fong was on top of each n every detail... Eugene made my Porsche 911 buying experience totally amazing. Thank you Porsche Downtown Los Angeles. And special thanks to Ambass every detail... Eugene made my Porsche 911 buying experience totally amazing. Thank you Porsche Downtown Los Angeles. And special thanks to Ambassador Eugene Fong. Regards. Ronald Drones More
We are very pleased with our CPO purchase! We would highly recommend Jay Huffschmidt, our Porsche Sales Representative, for his outstanding professionalism. Jay is very pleasant, and he was We would highly recommend Jay Huffschmidt, our Porsche Sales Representative, for his outstanding professionalism. Jay is very pleasant, and he was responsive to our phone inquiries, and welcoming during our two visits to the L.A. Showroom. Jay elevated our client experience by demonstrating his in-depth technical knowledge of our vehicle. He was very patient and skillful while introducing us to the complexities of the vehicle's digital instrumentation and its performance engineering capabilities. More