Porsche of Bakersfield
Bakersfield, CA
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39 Reviews of Porsche of Bakersfield
Not sure who is running the service department but they do a terrible job. I bought a car recently and have had problems with it as soon as I drove it off the lot. I don’t feel they stand behind the produc do a terrible job. I bought a car recently and have had problems with it as soon as I drove it off the lot. I don’t feel they stand behind the product because all they kept telling me is that it wasn’t their fault. I asked for a car to drive while they fixed my car and they said they couldn’t do that. Customer service is terrible. More
Great group to work with. Best dealer experience you will ever have. Always someone there to help. Best dealer experience you will ever have. Always someone there to help. More
Everyone at the dealership is always very friendly, helpful and professional. Can’t wait to see the new building when it’s open. helpful and professional. Can’t wait to see the new building when it’s open. More
Commutations are terrible. Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues wi Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues with the navigation system. Was told they had to let the engineering department know about the problem, and they should have an answer, either the same or next day, on what to do next. I was waiting for 2 weeks and still haven’t heard anything. So, I decided to drop by to see what was going on. Same story, only now they added, same issues were reported by multiple customers and to come back so they can put pressure one the engineering department, and hopefully get their attention. At this point I am feeling that the engineers are too busy building new vehicles, and while cars already sold to customers, are on the bottom pole of the not importance list. Don’t get me wrong. The staff is very friendly and I love my VW Atlas crossover. Nevertheless, it’s the communication that lacks. Will have to consider whether to buy or lease again next time . More