Porsche Woodland Hills - Service Center
Woodland Hills, CA
349 Reviews of Porsche Woodland Hills - Service Center
Armin has been my service rep for approx 4 years during which time he has proven himself to be an excellent customer service oriented employee of the Gallery. He is the reason why I choose to go out of my which time he has proven himself to be an excellent customer service oriented employee of the Gallery. He is the reason why I choose to go out of my way to bring my Porsche there to be serviced instead of choosing a dealer which is closer to my house. More
My Panamera was delivered to the service department on Saturday & was ready the same day. Armen called me to tell me that the car had arrived & he stayed very much on top of the situation. When I called Saturday & was ready the same day. Armen called me to tell me that the car had arrived & he stayed very much on top of the situation. When I called him later he knew what was going on with the car without putting me on hold or having to check with anyone else. He answered my questions in a straight-forward manner & had the car ready for pickup as promised. When we told Armen we were interested in seeing the Cayenne he introduced me & my wife to Stephen, in the sales department, who was very professional & gave us all of the information that we requested. The feeling I get from this dealership is that they are striving to do the best job they can for their customers. Based on my experience, I would recommend this dealership to anyone without reservation. More
Arman listened to my complaint, unlike other service advisors who want to tell you what they think vs listening to what you have to say. He then had one of the service engineers checked it out with me w advisors who want to tell you what they think vs listening to what you have to say. He then had one of the service engineers checked it out with me who made the decision to have the car remain in the shop. Arman provided me with a loaner and kept me up to date on the status of the repairs and what needed to be done and when my car will be ready. This is in itself great customer service and I couldn't ask for anything more. I will definitely recommend this dealer to any Porsche owner. More
I had a great experience at the Auto Gallery. The service was great everything done and ready as promised. I brought my car in for factory recall and was taken care of in an hour. service was great everything done and ready as promised. I brought my car in for factory recall and was taken care of in an hour. More
I can not tell you enough about the wonderful quality of service I received from Joanna Clark regarding time sensitive help I needed. Joanna went out of her way to accommodate our needs, while at the same t service I received from Joanna Clark regarding time sensitive help I needed. Joanna went out of her way to accommodate our needs, while at the same time not only being professional but friendly as well and making me feel comfortable when asking her specific questions about what I needed. When you go to a quality dealership like The Auto Gallery it is nice to know they offer top people to help in extreme situations. Thank you Auto Gallery for Joanna Clark!!!! More
Don Sucich in service is always very pleasant, professional and puts customer service first. He is a hard working guy tha is always available from early am to late evenings, and he represents the professional and puts customer service first. He is a hard working guy tha is always available from early am to late evenings, and he represents the Autogallery very well. Jim also does a great job on my GT. It's always a pleasure to deal with Don and the service department. More
The best and complete honest service I have ever received from a Porsche service center since owning my very first Porsche 37 years ago. Joanna is on top of it all. She is very thorough with all of the fol from a Porsche service center since owning my very first Porsche 37 years ago. Joanna is on top of it all. She is very thorough with all of the follow up, question answering and research she needs to do in order to get your car finished and ready to go. John Kerley runs a great service department and understands your needs and satisfies them. Armen goes beyond the standard service advisor and makes sure that your car gets the full attention and service it needs along with taking advantage of all the discounts and pricing incentives he can. I am a very picky and anal Porsche owner who expects the best. The Auto Gallery is the best! More
Don Sucich was not the professional I was expecting. He Don Sucich was not the professional I was expecting. He did not return my calls and it took three times before my car was taken care of to Porsch Don Sucich was not the professional I was expecting. He did not return my calls and it took three times before my car was taken care of to Porsche Standards More
I have had my car serviced at the Auto Gallery for several years. They are consistently wonderful in every way. Repairs are done correctly the first time and my car is always ready when promised. M several years. They are consistently wonderful in every way. Repairs are done correctly the first time and my car is always ready when promised. My car is returned clean every time (they even detailed it once at no charge). All repairs are explained to me fully and I never feel pushed to do unnecessary repairs. I wish everyone gave quality service like the Auto Gallery. My service advisor, Armen Mansouri, is wonderful. He remembers me and my car and takes excellent care of me when I come in. When he is unavailable, Don Sucich is equally as helpful and reliable. I wouldn't take my car anywhere else, ever. More
The Technicaians are really good and very knowledgeable, you have an issue they find and repair it in a timley fashion, Don Sucich, (service writer) nice easy to deal with and makes sure the job always g you have an issue they find and repair it in a timley fashion, Don Sucich, (service writer) nice easy to deal with and makes sure the job always gets done (correct and on time) Joanna Clark, This lady is amazing like one call or e-mail does it all, right on her game with accuracy right to the point and FAST. Brian Prince More