Porsche Woodland Hills - Service Center

Crystal was excellent in meeting a 6 nail tire emergency. She got a loaner for me, but since they had the tire in stock I waited & the job was done in about an hour. She got a loaner for me, but since they had the tire in stock I waited & the job was done in about an hour. More

Crystal was absolutely fantastic, went above and beyond as an additional issue was identified, and solved it smoothly while getting new a last minute loaner. as an additional issue was identified, and solved it smoothly while getting new a last minute loaner. More

All the staff at Porsche Woodland Hills are extremely helpful and professional. Liz Martinez Porsche’s service advisor knows her business very well. Thank you.. helpful and professional. Liz Martinez Porsche’s service advisor knows her business very well. Thank you.. More

Great service with very engaged staff. I came into the Service Dept with no appointment and I was taken in promptly. Thanks Service Dept with no appointment and I was taken in promptly. Thanks More

Great service experience. Lilly explained in detail the type of service needed for the Macan. I felt informed and clear about the repair options. Very good. type of service needed for the Macan. I felt informed and clear about the repair options. Very good. More

I received an email stating that my Taycan needed a software upgrade. Scheduling an appointment to bring my car in for the update was a nightmare, totally a waste of SEVERAL hours. I called and calle software upgrade. Scheduling an appointment to bring my car in for the update was a nightmare, totally a waste of SEVERAL hours. I called and called only heard the same recording. I left a message never received a return call. Had an email exchange twice with one of the Stores reps in which I was told I would receive some dates to bring my car in.....nada. Never heard another word. Finally I texted Mr. Scott Stanley who helped me to purchase the car and was INSTANTLY take care of. He arranged for Carl Bell, the salesman who also helped me with the purchase and in learning the car to drive out and pick up my car and being it back to the store for the update, and then he drive out personally to return my car. These two gentleman "saved the day". Prior to their involvement I would have described my experience as literally the WORST service experience that I have had in 50 years of driving. They could not have been more accommodating. They could not have been more professional. They could not have been more responsive. They CLEARLY communicated that they were unhappy with my experience and genuinely wanted to make it right. AND THEY DID. As I communicated, they saved the day. Thank You, Dr. Michael Glazer More

Very professional and friendly staff. Very personalized. They are passionate to provide excellent service. Clean and convenient facility. The only place where I will take my speedster. They are passionate to provide excellent service. Clean and convenient facility. The only place where I will take my speedster. More

Really appreciated was when we discovered that my drivers license was expired, the dealer called an Uber to take me home and back at their expense. license was expired, the dealer called an Uber to take me home and back at their expense. More

Really easy service and great advice. Will prioritize all of my servicing here moving forward. Would have liked more detail about when to expect t completion but I’ll ask next time. of my servicing here moving forward. Would have liked more detail about when to expect t completion but I’ll ask next time. More