Porsche Woodland Hills - Service Center
Woodland Hills, CA
352 Reviews of Porsche Woodland Hills - Service Center
All the staff at Porsche Woodland Hills are extremely helpful and professional. Liz Martinez Porsche’s service advisor knows her business very well. Thank you.. helpful and professional. Liz Martinez Porsche’s service advisor knows her business very well. Thank you.. More
Great service experience. Lilly explained in detail the type of service needed for the Macan. I felt informed and clear about the repair options. Very good. type of service needed for the Macan. I felt informed and clear about the repair options. Very good. More
I received an email stating that my Taycan needed a software upgrade. Scheduling an appointment to bring my car in for the update was a nightmare, totally a waste of SEVERAL hours. I called and calle software upgrade. Scheduling an appointment to bring my car in for the update was a nightmare, totally a waste of SEVERAL hours. I called and called only heard the same recording. I left a message never received a return call. Had an email exchange twice with one of the Stores reps in which I was told I would receive some dates to bring my car in.....nada. Never heard another word. Finally I texted Mr. Scott Stanley who helped me to purchase the car and was INSTANTLY take care of. He arranged for Carl Bell, the salesman who also helped me with the purchase and in learning the car to drive out and pick up my car and being it back to the store for the update, and then he drive out personally to return my car. These two gentleman "saved the day". Prior to their involvement I would have described my experience as literally the WORST service experience that I have had in 50 years of driving. They could not have been more accommodating. They could not have been more professional. They could not have been more responsive. They CLEARLY communicated that they were unhappy with my experience and genuinely wanted to make it right. AND THEY DID. As I communicated, they saved the day. Thank You, Dr. Michael Glazer More
Very professional and friendly staff. Very personalized. They are passionate to provide excellent service. Clean and convenient facility. The only place where I will take my speedster. They are passionate to provide excellent service. Clean and convenient facility. The only place where I will take my speedster. More
Really easy service and great advice. Will prioritize all of my servicing here moving forward. Would have liked more detail about when to expect t completion but I’ll ask next time. of my servicing here moving forward. Would have liked more detail about when to expect t completion but I’ll ask next time. More
Really appreciated was when we discovered that my drivers license was expired, the dealer called an Uber to take me home and back at their expense. license was expired, the dealer called an Uber to take me home and back at their expense. More
The team is great. The service is always very good and Dane kept me updated from start to finish with my tire replacement. They made it super easy and stress-free. Dane kept me updated from start to finish with my tire replacement. They made it super easy and stress-free. More