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Porsche Westwood

Westwood, MA

4.4
120 Reviews

411 Providence Hwy, Rt. 1 " The Automile"

Westwood, MA

02090

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Showing 120 reviews

March 29, 2019

Excellent service for auto lease Professional knowledgeable and sincere personnel. Most pleasurable experience. The personnel were willing to help in any way and I felt they really ca More

by Gina Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shu Kai and Matt
Apr 01, 2019 -

Porsche Westwood responded

Hi Gina - We truly value our customers and are so glad this came through during your experience! It's wonderful to hear that you received professional service. Thanks for choosing Prime Porsche - Westwood!

March 19, 2019

Porsche Westwood MA service Excellent service. Ease of making appointment getting loaner vehicle great communication on status of work and ease of drop off and pick up was great. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ford
Mar 19, 2019 -

Porsche Westwood responded

Hi David - Thank you for coming to Prime Porsche - Westwood for your auto service! We love to hear that from start to finish the process was easy and that you were able to enjoy a loaner while your car was in the shop. We hope you have a wonderful day!

March 19, 2019

Bough a Porsche Macan S 2018 Had a great buying experience a Porsche Westwood. Our consuktanyt, Scott was great! A non pressure approach. Felt very at ease . Kyle (financing) is More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Kyle
Mar 20, 2019 -

Porsche Westwood responded

Hi Heather - We love to hear that you had a pressure-free car-buying experience with the team at Prime Porsche - Westwood! Thanks for stopping by to leave us a review, we hope you are loving your new car.

March 12, 2019

Second rate Porsche dealership The process to order our vehicle was complicated and had unnecessary haggling. In the end we paid more than we would have paid at Herb Chambers. Then More

by Jeff S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Pinto and Joe (sales manager)
Apr 16, 2019 -

Porsche Westwood responded

Hi Jeff - I am so sorry to hear that you had a disappointing experience working with our team. I also apologize that your vehicle is having issues with its sound system. Would you please call me directly? I'd like to take care of this for you. Thank you, Mike Lookner - General Sales Manager - 781-234-2161

May 03, 2019 -

Jeff S responded

Mike, I spoke to you in DECEMBER...and you promised to call me back. You never called... I called again in JANUARY...and you never returned my call. Then I reached out to Porsche USA, which turned out to be your typical, unfriendly, bureaucratic and arrogant German company. Took them a month to respond empty handed. So I wrote this review. I've called you (AS YOU ASKED ME TO) three times in the past three weeks. Left paper messages AND voicemail in your VM box. You NEVER CALLED ME BACK! SO beware customers...Mike says he'll try to help if I reach out directly, BT HE DOESN'T BOTHER!!

May 08, 2019 -

Porsche Westwood responded

Jeff - Thank you for speaking with me. As I understand, this purchase was made five years ago. You were disappointed in the sound system and the Prime Motor Group purchased an upgraded sound system from an aftermarket vendor. As you know, you will have to bring your vehicle to the that installer to repair the electrical issues. I'm sorry there isn't more we can do to help. - Bruce Slovin, GM

March 10, 2019

TAKE YOUR BUSINESS ELSEWHERE! I wanted to buy a vehicle . Kenny told me in order to purchase a car they would need to do a soft inquiry on my credit. I asked him are you sure ? I t More

by Gabe2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny or Ken Asad
Mar 13, 2019 -

Porsche Westwood responded

Gabe - I'm sorry to hear this. I looked up your information and I believe you meant to leave a review for one of our other stores. I will be sure to pass along your information, but feel free to contact Rob Kelleher - Sales Manager - (781) 234-2035

March 08, 2019

Porsche westwood Very low pressure and knowledgeable. Clearly explained the car and buying process as well as the overall Porsche owner experience. Open and honest fee More

by Sean Fin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lookner, Kye Zhi Laing, Scott Allerheiligen, Bruce Slovin
Mar 08, 2019 -

Porsche Westwood responded

Hi Sean - Reviews like this one make our day! We love that our team walked you through the buying process and answered all of your questions so you could feel confident in your purchase. Thanks so much for choosing Prime Porsche - Westwood, we hope to see you for your first oil change.

February 28, 2019

Impeccable service is not a list art My schedule service was 100% satisfactory. It was done on time as promised. No wait time. Every one there works together. Thank you for making it eas More

by Mrsjcg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Kelly and Paul
Feb 28, 2019 -

Porsche Westwood responded

We can't ask for better feedback than this! We are thrilled that you received such great service and that you were back on the roads quickly. Thanks so much!

February 23, 2019

Jamie is the Best. Kia the business manager is awesome. My experience at the prime Porsche of Westwood was very pleasant and the staff is super professional and very helpful. I’m looking forward to my next More

by Davidmig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Chomo, Kye Zhi Liang
Feb 25, 2019 -

Porsche Westwood responded

Hi David - Reading your review made our day! We are so excited for you to enjoy your new-to-you car. Thanks very much for the kind words, we look forward to assisting you next time at Prime Porsche - Westwood.

February 09, 2019

Steering rack repair Service was excellent. They kept me informed on progress everyday and made every accommodation to ensure I was taken care of and described every issue More

by Vergeltung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ford
Feb 11, 2019 -

Porsche Westwood responded

Thank you for sharing your experience so others will know what it's like to be a guest at Prime Porsche - Westwood! We are thrilled that you were kept informed about your service throughout the process so you felt confident with the repairs. We really appreciate your business!

February 02, 2019

Ml350 Sales experience was comfortable and professional. Matt Pinto was excellent. Would highly recommend Porsche Westwood to my family and friends. Can't w More

by Silver86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pinto was excellent.
Feb 04, 2019 -

Porsche Westwood responded

Hi Stephen - Thanks for the fantastic review! We are so excited for you to get into your new-to-you car. Safe driving!

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