Porsche Westwood
Westwood, MA
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Inept service manager Brought my car in for the fifth time for the same reoccurring problem. The service manager Mike was totally unaware of the problem ( seems to me He sh Brought my car in for the fifth time for the same reoccurring problem. The service manager Mike was totally unaware of the problem ( seems to me He should be aware of vehicles brought in more than once for the same problem) He told me Porsche North America was slow to respond to problems and they were waiting for their advice I told him Herb Chambers was aware of the “fix” so he said “maybe I should go there” He took my number and told me he would call. That was four days ago! More
Best car buying experience ever! My experience was great with Prime Porsche of Westwood. Every phone call and every contact was fantastic. We arrived 30 minutes before the dealershi My experience was great with Prime Porsche of Westwood. Every phone call and every contact was fantastic. We arrived 30 minutes before the dealership was scheduled to open on a Sunday morning – and the manager, Bruce welcome us and invited us to immediately test drive the car we had come to see. When we returned, Chris Sanner our service consultant and Kye the finance manager took over. We were made to feal valued and appreciated as they took the time to answer all of our questions. They definitely exceeded all of our expectations and we love our car! More
Worst Porsche Dealer around Boston Scheduled a service, no loaner car was available. Had no plan what service should be done. Let me always wait for one hour to tell they do not have a Scheduled a service, no loaner car was available. Had no plan what service should be done. Let me always wait for one hour to tell they do not have a loaner. I was many times disappointed by Prime Porsche in Westwood but I thought I give them one more chance due to a new location only Porsche. Well by the end I left again with my care end went to Herb Chambers in Boston. The service manager at the Prime Porsche location in Westport is just a shame for Porsche. A teenager could probably do a better job. More
The Best! I just bought my third Porsche from Westwood and it has always been a pleasure working with them. They treat their customers right with integrity and I just bought my third Porsche from Westwood and it has always been a pleasure working with them. They treat their customers right with integrity and respect. They are passionate with the brand that they represent. Matt especially was a straight shooter. More
Professional and Competitive I had been shopping for a new Porsche Macan, and a web listing for a certified pre-owned vehicle brought me into this store. I was promptly greeted by I had been shopping for a new Porsche Macan, and a web listing for a certified pre-owned vehicle brought me into this store. I was promptly greeted by Jamie Imperato. Jamie showed me the vehicle and allowed me to take it for a test drive. I came back a second time, with my wife. We decided that was not the right car at the right price. We began shopping Porsche dealers all over MA, RI and NH. There were few new vehicles available, and the experiences varied. I was close to buying a vehicle at another dealership when Jamie informed me that they just received a shipment of 2017s. Via email we found the perfect Macan for me. The equipment, color and price were all right, and I was given a lower then desired, but acceptable price on my five-month old trade. Through the entire process, Jamie proved to be extremely pleasant, knowledgeable, helpful, and low-pressure. The deal happened very quickly, and Jamie was able to deliver the vehicle the next day. If you are in the market for a Porsche, I would recommend you visit this dealership, and ask specifically for Jamie. The Business Manager Amie was also very nice and pleasant, but seemed a little inexperienced. With her nice disposition and helpfulness she will grow into her role with just a little more experience. More
Good sales experience I have been in the market for a 2016 Porsche Macan. Zach Sweatt was my salesperson and I was very impressed. He is extremely passionate and knowledgea I have been in the market for a 2016 Porsche Macan. Zach Sweatt was my salesperson and I was very impressed. He is extremely passionate and knowledgeable about Porsches and cars in general. He was very helpful in guiding me through the add-on features that would be relevant for me. Zach was great about following up by email and setting up a test drive. Unfortunately the dealership didn't have the model in stock that I wanted (color, specific features) so I ended up buying the car somewhere else but do appreciate what a good experience I had with Zach. More
Fast and efficient I had a great experience with Zach. He was quick, efficient and was persistent. He could answer almost all of my questions and when he didn't, he wa I had a great experience with Zach. He was quick, efficient and was persistent. He could answer almost all of my questions and when he didn't, he was honest and had the resources to find out in a timely manner. Definitely saving his cell number for my next ride. More
STAY AWAY.... THEY LIE!!! Dealt with Al,i their internet sales person. They had a used car I wanted, very hard to find car. I'm 200 miles away, she said no problem they could s Dealt with Al,i their internet sales person. They had a used car I wanted, very hard to find car. I'm 200 miles away, she said no problem they could ship it and take my trade. Then she never gets back to me, so I call her manager Sam. Now she gets back to me, gives me an expectable quote for my trade. Now she never gets back to me again, each time I leave voice mails and send e-mails... I want the car! Finally an email, giving me the shipping cost and wants to know if we should proceed, I email back that day YES. Never heard again, 2 voicemails 3 emails, no response. I call today and her extension is not working, so I call the main number, oh yes she is here... she comes on the phone, oh I never heard back from you so we sold it. That is a lie Ali and you know it. I see other reviews about this person, they have not fired her so I guess this is how they do business. No integrity what so ever. Beware of such people. More
Great Porsche Buying Experience! Had a great experience buying a Cayenne here! Zack Sweatt is a great salesman. He is very knowledgeable and passionate about cars. Very smooth transac Had a great experience buying a Cayenne here! Zack Sweatt is a great salesman. He is very knowledgeable and passionate about cars. Very smooth transaction from start to finish. More
Great sales experience on my new Macan I have enjoyed working with Zachary Sweatt on the purchase of my new Macan. The other reviews I see on this site are well deserved. Zach has been know I have enjoyed working with Zachary Sweatt on the purchase of my new Macan. The other reviews I see on this site are well deserved. Zach has been knowledgeable and supportive through the order process without ever being pushy or condescending. After a terrible experience with the Porsche dealer in Burlington MA (don't go there) this was a breath of fresh air. I'm looking forward to more of the same when my new Macan arrives in four weeks. More