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161 Reviews of Porsche Westlake - Service Center
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August 11, 2018
Service Visit I am confident that when my car has to go into the shop for service here it is professionally and well taken care of. Thanks to Steve Ellis, who i I am confident that when my car has to go into the shop for service here it is professionally and well taken care of. Thanks to Steve Ellis, who is responsible for this. We've been to other dealerships and I can truly say that we haven't always felt that way at them. More
by MED
Employees Worked With
July 24, 2018
Software Update My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rus My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rusnak (Skip) installed and tested these, returned the car to me and everything is back to normal. Work was done under warranty. The personnel at Rusnak I've come in contact with are friendly, professional, and you are always treated with respect. I'll buy another car from them when the time comes. More
by P2014
Employees Worked With
Other Employees :
Skip in service and Greg in Finance.
July 19, 2018
Quick Response Called with a screw in my tire and needed repaired as quickly as possible. Skip was able to get me in the same day and worked extra hard to find my T Called with a screw in my tire and needed repaired as quickly as possible. Skip was able to get me in the same day and worked extra hard to find my Tire Hazard policy from another Porsche dealership. Car was nice and clean as promised once complete. More
by GTS24
Employees Worked With
Skip
July 16, 2018
Consistently friendly & good service Been bringing my Porsches to Steve Ellis & Rusnak Westlake for almost 15 yrs now. Have had quality work & friendly helpful service. Have always delive Been bringing my Porsches to Steve Ellis & Rusnak Westlake for almost 15 yrs now. Have had quality work & friendly helpful service. Have always delivered as promised. Thank you. More
by Ski29
Employees Worked With
July 09, 2018
Safety check, oil change, car wax detailing. Always a great experience! Great history of excellent service. My 2004 911 with only 15 thousand miles, treated with great respect! Skip and Larry bot Always a great experience! Great history of excellent service. My 2004 911 with only 15 thousand miles, treated with great respect! Skip and Larry both understand the attachment some people have for their cars, and the importance of taking good conservatorship and care of! THANK YOU RUSNAK PORSCHE! More
by TommyB911
Employees Worked With
Skip, service, was GREAT! Most helpful!
July 05, 2018
Great Service Dept! Always great service! Sam Abergil’s (and Eric Blackmer’s) follow up is terrific! This is a friendly department, the people at the counter, the “brand Always great service! Sam Abergil’s (and Eric Blackmer’s) follow up is terrific! This is a friendly department, the people at the counter, the “brand ambassadors”, and the technicians. Hope there is another car checkup clinic offered soon! More
by PUNSCHE
Employees Worked With
Sam Abergil, Eric Blackmer
June 25, 2018
Excellent Service I am very pleased with Rusnak Porsche Westlake/Thousand Oaks. Eric at service department is outstanding. He is professional, personable, takes time to I am very pleased with Rusnak Porsche Westlake/Thousand Oaks. Eric at service department is outstanding. He is professional, personable, takes time to listen and address your concerns and makes sure my car is documented right. Chelsey at reception is efficient and friendly. My Porsche returns to me within a day shiny and perfect. Eric follows up with an email to make sure all is well. We have a few exotics, I must say this place is one of the most pleasant. More
by Bianca
Employees Worked With
Eric Blackmer
June 18, 2018
amazing Steve was very friendly and professional. I would recommend west lake Porsche to all my friends. I was greeted when I walked in. Steve sat me down at Steve was very friendly and professional. I would recommend west lake Porsche to all my friends. I was greeted when I walked in. Steve sat me down at his desk right away. He explained everything and directed me to my loaner car. Chelsea at the loaner car desk is very helpful and very friendly. I was in and out with a loaner car in less than 15 minutes. More
by kouroshkeihani
Employees Worked With
June 18, 2018
They always take care of me and my car I bought my car 2+ years ago from Robert who was wonderful and since then the service team has been great in keeping my car in top notch shape. Than I bought my car 2+ years ago from Robert who was wonderful and since then the service team has been great in keeping my car in top notch shape. Thanks to the team and keep up the great work! More
by graciethecat123
Employees Worked With
June 17, 2018
Belt Tensioner Belt tensioner was replaced and new belt Installed. Correct shim installed on pulley so that belt would be centered. No problems after work was comple Belt tensioner was replaced and new belt Installed. Correct shim installed on pulley so that belt would be centered. No problems after work was completed. More
by dm912
Employees Worked With
