Porsche Westlake - Service Center

I would recommend the dealership. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. More

Skip for service adjuster Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you More

Excellent service Prompt and comprehensive service on why Panamera GTS . Steve is always responsive and helpful. Steve is a great ambassador for the Porsche brand. He Prompt and comprehensive service on why Panamera GTS . Steve is always responsive and helpful. Steve is a great ambassador for the Porsche brand. He is main reason I use this dealer. More

Excellent Service! I took my CPO Cayman S in because the headliner had dropped down from the roof. Steve initially thought that there may be some clips missing but after I took my CPO Cayman S in because the headliner had dropped down from the roof. Steve initially thought that there may be some clips missing but after further investigation it turned out that the headliner is a single piece held in place by rubber trim around the perimeter. The tech repositioned the headliner and it seems to be remaining in place. Coincidentally, the left cupholder broke at the same time and was replaced under warranty. I was given a loaner and kept informed of progress. The work was completed on time. Everyone I came in contact with was friendly, knowledgable, and courteous. As always, it is a pleasure dealing with Rusnak. More

Great service! I went here to receive service for my Cayenne. Eric is the man! Friendly, knowledgeable, and curteous. I Will definitely repeat my visit here as they I went here to receive service for my Cayenne. Eric is the man! Friendly, knowledgeable, and curteous. I Will definitely repeat my visit here as they are one of the biggest and best dealers in SoCal. More

Always a pleasure with Eric and your service team. Eric Blackmer and your entire team are top notch! From sales to service we always are treated very well. We appreciate your professionalism and wish y Eric Blackmer and your entire team are top notch! From sales to service we always are treated very well. We appreciate your professionalism and wish you a very happy holidays and healthy new year. More

Rusnak Porsche Service is exceptional and service is the very heart of the overall Porsche experience. It is easy to buy, but tough to find service like Rusnak's where they is exceptional and service is the very heart of the overall Porsche experience. It is easy to buy, but tough to find service like Rusnak's where they flawlessly deliver each time, every time. Thanks to Sam and Steve.at Rusnak's. Great team. Great service. More

Excellent The service department is courteous, professional and easy to deal with. This service was no charge which is a nice perk. The loaner car is greatly a The service department is courteous, professional and easy to deal with. This service was no charge which is a nice perk. The loaner car is greatly appreciated. More

Over the Top Eric Blackmer in the Service department went above and beyond to get my car back to me the same day even though I was and hour and 15 minutes late to Eric Blackmer in the Service department went above and beyond to get my car back to me the same day even though I was and hour and 15 minutes late to get it to them. They are the best. Constant communication on the repair via text and immediate response. I needed to the get the car home to Laguna Niguel that night and they did it. With traffic, I arrived after the service department was closed and Carl Bell, who helped us purchase the Cayenne stayed over an hour late to deliver the key and car back to me. Rusnak/Westlake is "Over the Top". More

Maintenance and warranty service Performed annual service, software update and warranty requests. When i dropped off my car, staff worked with me to allow me to continue my day with Performed annual service, software update and warranty requests. When i dropped off my car, staff worked with me to allow me to continue my day with a courtesy car. Although it took almost a week to complete the service, I was constantly updated . When i received my car I found one repair incomplete but service department immediately resolved the issue as I waited. This was my first visit to the service department and "Skip" made sure I was taken care of. Thank you for making it a pleasant one ! More