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Porsche Westlake - Service Center

Thousand Oaks, CA

4.1
161 Reviews

161 Reviews of Porsche Westlake - Service Center

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April 28, 2020

Skip was great, fixed all of my concerns, and delivered me a clean car. The loaner car was super sanitized before handing it over. My wife is happy! I would highly recommend Porsche Westlake. Well done fro More

by Peter
Recommend Dealer
Yes
Employees Worked With
Skip
Apr 29, 2020 -

Porsche Westlake responded

Thank you so much for your feedback and please know we truly appreciate your recommendation for us. We are so happy to know everything went well. If there is anything else we can do, please let us know. We are here for you, Peter!

April 28, 2020

Eric and the service crew went out of their way to pick up, service, and the deliver our car as clean as humanly possible, as we are self quarantined due to the circumstances. More

by Kruzmisl
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wasserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Porsche Westlake responded

We are so glad to know of Eric's outstanding level of care. Thank you so much for taking the time to give us your feedback. If there is anything else we can be of assistance with, please do not hesitate to reach out and let our team know. We are here to help!

April 25, 2020

Safty Recall Done within a few hours on the same day. Will recommend Rusnak to everyone I know that has a Porsche for car servicing from now on and forever. More

by cavemanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Porsche Westlake responded

Thank you for taking the time to give us your recommendation. We're so happy everything was to your satisfaction. Let us know if we can assist again with anything else. We are here to help!

April 24, 2020

Routine Service Picked up my car and delivered it back without a problem. No surprises. They also did a good job washing the car. The driver wore a mask and gloves More

by Marty H.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 25, 2020 -

Porsche Westlake responded

Thank you for the great review, Marty. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

April 24, 2020

Quick appointment, nice loaner, fast service, nice people, easy choice. Steve Ellis provided great service and an attentive experience at my last visit. Well done. 👍🏻 More

by jeff91377
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

Skip was a great source of information and an excellent conversationalist! He made it a fun and informative visit. He answered all of my questions. More

by Kimberlykhall8
Recommend Dealer
Yes
Employees Worked With
Skip Covo
Apr 22, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Skip for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

The service department is top notchEric my service guy The service department is top notch Eric my service guy is always professional ,kind and helpful Kristen at the checkout is an absolute doll always More

by Beerenee
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Blackmer , Christie Rutherford
Apr 22, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Eric and Kristen for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 18, 2020

Excellent, friendly and efficient service, plus a nice loaner car was clean and ready to go. I certainly appreciate that the service department continues to provide high-quality work during the Covid cri More

by Donn T.
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip also has been a pleasure to work with., Christie Rutherford
Apr 19, 2020 -

Porsche Westlake responded

Thank you for the great review, Donn. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Our Service Advisor Eric Blackmer is consistently thorough and knowledgeable. He explains service needs and anticipated completion time. He is personable and prompt with research answers. More

by alantomich
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 16, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Eric for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Eric helped me extremely well with my service. My car is so much better now and really appreciate the effort he made. Would highly recommend you all to my friends. Thank you for taking such good care of me More

by Daphne
Recommend Dealer
Yes
Employees Worked With
Eric.
Apr 16, 2020 -

Porsche Westlake responded

Thank you for the great review, Daphne! We will be sure to thank Eric for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

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