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Porsche Westlake - Service Center

Thousand Oaks, CA

4.1
161 Reviews

161 Reviews of Porsche Westlake - Service Center

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October 01, 2015

Finding the cause of drive train noise Dependable Porsche trained mechanics along with personal service. Steve Ellis recognizes you by name and knows your car. Although I may get a better More

by RCofHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Porsche Westlake responded

Thank you for the kind review! Steve works hard to provide each of his customers with a wonderful experience. We hope you'll come back to see us again! - Keith Goldberg, General Manager

September 13, 2015

Service experience Great service department. Very friendly and very helpful. They actually bring one of the technicians for a ride along to make sure they understand my More

by 911boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene at service
Sep 16, 2015 -

Porsche Westlake responded

Thank you for the kind remarks! I am so happy to hear that your experience with our service team was exceptional! - Keith Goldberg, General Manager

September 02, 2015

Great service Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a f More

by Dickstin
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2015 -

Porsche Westlake responded

Thank you for the 5-Star Review! I am glad that Steve and our service team were able to exceed your expectations! Please let us know if we can help you with anything else. - Keith Goldberg, General Manager

September 01, 2015

I had my Porsche smogged. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. More

by purist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daneel Wilson
Sep 11, 2015 -

Porsche Westlake responded

Thank you for the 5-Star Review! I am happy to hear that we were able to meet your expectations! - Keith Goldberg, General Manager

August 17, 2015

2009 Cayman smog Rusnak/Westlake Porsche is the only place that I will let work on my Porsche. They even were able to fix a rattle. In 47 years of driving and having w More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abergel
Aug 21, 2015 -

Porsche Westlake responded

Thank you so much for the kind review! We know how proud Porsche owners are of their cars (we are too!), and we want to make sure everyone gets the service they need. We look forward to working wtih you again! - Keith Goldberg, General Manager

August 16, 2015

Great experience Steve and Mark are great. They aways take care of my service needs. Steve is very friendly and helpful. I have been dealing with them for 11+ years. More

by 911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2015 -

Porsche Westlake responded

Thank you for the wonderful review! We are so thankful for our loyal customers! We look forward to serving you again! - Keith Goldberg, General Manager

July 16, 2015

911 C4S Maintenence I brought my 2015 C4S in for its first oil change. The service department was awesome, Steve made sure I had everything I needed including a loaner. More

by seangold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Gibbs
Jul 17, 2015 -

Porsche Westlake responded

Sean, Thanks for the great write-up! We sincerely appreciate the business and the praise. Thank you for continuing to choose our store.

July 16, 2015

Owner Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey More

by Gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 13, 2015

Simple, pain free 40k service appointment We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one da More

by Dodger Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2015 -

Porsche Westlake responded

Thanks for the great review! We appreciate the business and the praise.

July 11, 2015

911S Service Visit Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approac More

by chungrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2015 -

Porsche Westlake responded

We work hard to provide a great experience for our clients when they visit with us. Thank you for taking the time to write this review! It's fulfilling to read reviews full of such specific praise. Moving forward, please reach out to us when you're in need!