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Porsche Westlake - Service Center

Thousand Oaks, CA

4.1
161 Reviews

161 Reviews of Porsche Westlake - Service Center

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July 27, 2016

Great personal service I had a problem with a warped door panel on the CPO Boxster I had pursched about 2 months earlier and I feel Steve Ellis went out of his way to get th More

by 981BS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Porsche Westlake responded

Thank you for your great review and thank you for recognizing Steve. I am happy that we were able to get this repaired in a timely and professional manner! - Keith Goldberg, General Manager

June 19, 2016

Excellent Experience I brought my Porsche 911 C4S into the Rusnak for my annual service. Steve was on top of everything and I had a great experience. More

by seangold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Porsche Westlake responded

Thank you for the excellent feedback. I am glad to hear that Steve took excellent care of you during your visit. -Keith Goldberg, General Manager

June 11, 2016

2017 Carrera 4S Cab Great service and communication throughout the process. Rene was fantastic to deal with. Loaner car provided and car washed and ready when I arrived More

by DailyDriver101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene Caranco
Jun 20, 2016 -

Porsche Westlake responded

I am pleased to hear that you received fantastic customer service and great communication throughout your service experience. Thank you for recognizing Rene, and thank you for the fantastic review. -Keith Goldberg, General Manager

May 14, 2016

2015 Panamera 12 month service Always great service from Steve Ellis. Car is ready on time, cleaned and washed. Service performed as estimated. Actual work and charges in line wi More

by Raul Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016 -

Porsche Westlake responded

Raul, I am happy to hear that you received excellent customer service from Steve Ellis! Thank you for the great review. - Keith Goldberg, General Manager

May 03, 2016

outstanding and always satisfying you have a high end expensive car and you expect adequate service all around from the moment you drive onto the dealership to the greeting by the serv More

by ebi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Porsche Westlake responded

I am proud to know that we have provided great customer service during your visit. Thank you for the fantastic review. We look forward to working with you in the future.- Keith Goldberg, General Manager

April 13, 2016

Great as always Steve and Larry (the technician, who was very thorough) were great as always. I've been going here for years and will continue to do so! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2016 -

Porsche Westlake responded

Eric, Thank you for the great review! I am glad that Steve and Larry provided exceptional and thorough customer service. We look forward to working with you in the future. - Mark U., General Manager

April 09, 2016

Always done right Service department is always very responsive and I am confident that the work they do is done right. And love that they clean the car with every serv More

by Lisa Horwitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daneel Wilson
Apr 15, 2016 -

Porsche Westlake responded

Lisa, thank you for the wonderful review. I am happy that you had a great overall experience, and that our Service team was pleasant professional. Thank you for choosing Rusnak/Westlake Porsche, and for providing us with excellent feedback.-Keith Goldberg, General Manager

March 27, 2016

Great Job Everything was great. Service was wonderful, vehicle ready on time. Vehicle was washed and vacummed. Extremely friendly staff especially the women tha More

by Randyberke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Porsche Westlake responded

Thank you for the great review. I am happy that everyone you encountered was friendly and helpful! Thank you for recognizing Rene. I am happy that he completed everything to your satisfaction! Thank you for choosing Rusnak/Westlake Porsche. -Keith Goldberg, General Manager

February 08, 2016

Awesome as always. Service and tires all done timely. Nice loaner car. Car returned to me all washed and ready to roll. Thanks again Daneel! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daneel Wilson
Feb 19, 2016 -

Porsche Westlake responded

Bob, thank you for the excellent review! We are happy that you received excellent service in a timely manner. - Keith Goldberg, General Manager

January 01, 2016

Christmas Eve emergency repair. Car developed a coolant leak at 3:40 on a rainy afternoon two days before Christmas. Within 30 minutes, Steve Ellis had me in a rental car headed home More

by Cayenne John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Porsche Westlake responded

Cayenne, thank you for choosing to work with us! We are happy you had a pleasant experience with us! Steve is great, and he will love reading your review!- Keith Goldberg, General Manager

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