161 Reviews of Porsche Westlake - Service Center
The best Porsche service anywhere I've got 3 Porsches, know a lot of other Porsche owners, have owned a number of other brands over the years as well. Rusnak Porsche's service departm I've got 3 Porsches, know a lot of other Porsche owners, have owned a number of other brands over the years as well. Rusnak Porsche's service department is without doubt the best service I've seen anywhere, including independents and the top rated Japanese brands. Extremely knowledgeable service techs, super helpful service advisers who are advocates for the customer, and overall a great vibe and atmosphere for the whole dealership. When I come in I'm always treated like a good friend instead of paying customer. I can't recommend these guys highly enough! More
very professional The dealership staff are friendly, attentive and do their upmost to take care and service customer needs transportation was supplied when needed and The dealership staff are friendly, attentive and do their upmost to take care and service customer needs transportation was supplied when needed and my car was ready when promised, and clean the service rep explained what service was to be done to the vehicle in full detail More
Great service support Steve Listened carefully to my list of concerns and he and his tech addressed each one. Handled the extended warranty claim so that all necessary repa Steve Listened carefully to my list of concerns and he and his tech addressed each one. Handled the extended warranty claim so that all necessary repairs were covered. More
Always satisfied with service I've had two Boxster Porsche's in the past 20 years and Rusnak has been my service of choice. Steve Ellis has been my service rep since the begi I've had two Boxster Porsche's in the past 20 years and Rusnak has been my service of choice. Steve Ellis has been my service rep since the beginning. He has always had my best interest in mind and I totally trust him. I have been very satisfied with Service and would not consider taking my car anywhere else. More
Great service from Steve Ellis and the entire staff. Very professional and courteous service. Highly recommend the service department and particularly Steve Ellis, who made the experience very easy. Ca Very professional and courteous service. Highly recommend the service department and particularly Steve Ellis, who made the experience very easy. Car was completely clean when I picked it up and serviced as promised. More
Really Great Service Experience I bought from Rusnak a really nice 2005 Carrera S manual, with about 23,000 miles on it. I asked Steve Ellis to do the next major service, and he coul I bought from Rusnak a really nice 2005 Carrera S manual, with about 23,000 miles on it. I asked Steve Ellis to do the next major service, and he could not have been more helpful and knowledgeable. Steve set up the service very quickly, gave me a loaner car, had the car serviced and ready on time, washed and ready to go. The entire experience, as well as the buying experience with Michael Rubin, was terrific. I recommend them both highly. More
Best Service I feel extremely happy with the service here. Steve consulted with me about the symptoms the car was having, and immediately provided a loaner vehicle I feel extremely happy with the service here. Steve consulted with me about the symptoms the car was having, and immediately provided a loaner vehicle. Within a two hours, he had the diagnosis and negotiated coverage with my warranty company for the repairs necessary. More
Service Rich was great and he will be an asset to Porsche as he was my advisor at Audi. I trust his suggestions and will continue to have my car serviced ther Rich was great and he will be an asset to Porsche as he was my advisor at Audi. I trust his suggestions and will continue to have my car serviced there. More
Great service I had an appointment for service . I did not have to wait they took care of it as it was explained to me before I arrived at the dealership. I was out I had an appointment for service . I did not have to wait they took care of it as it was explained to me before I arrived at the dealership. I was out in thirty minutes. The staff is very professional and Feenando is great. More
30,000 mile service I brought my car in to be serviced on Saturday and dealt with Richard. He explained to me what needed to be done and took the time to answer all of m I brought my car in to be serviced on Saturday and dealt with Richard. He explained to me what needed to be done and took the time to answer all of my questions. He explained to me how the engine of my car works and went through any concerns I had with my Porsche. He was very professional and knowledgeable and showed that he cares about the customer. More