Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche Westlake
Thousand Oaks, CA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 424 reviews
September 01, 2015
I had my Porsche smogged. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. More
by purist
Employees Worked With
Daneel Wilson
August 17, 2015
2009 Cayman smog Rusnak/Westlake Porsche is the only place that I will let work on my Porsche. They even were able to fix a rattle. In 47 years of driving and having w Rusnak/Westlake Porsche is the only place that I will let work on my Porsche. They even were able to fix a rattle. In 47 years of driving and having work done on cars (even Lexus) that had never happened before. More
by Happy Customer
Employees Worked With
Sam Abergel
August 16, 2015
Great experience Steve and Mark are great. They aways take care of my service needs. Steve is very friendly and helpful. I have been dealing with them for 11+ years. Steve and Mark are great. They aways take care of my service needs. Steve is very friendly and helpful. I have been dealing with them for 11+ years. More
by 911
Employees Worked With
July 16, 2015
911 C4S Maintenence I brought my 2015 C4S in for its first oil change. The service department was awesome, Steve made sure I had everything I needed including a loaner. I brought my 2015 C4S in for its first oil change. The service department was awesome, Steve made sure I had everything I needed including a loaner. I cannot say enough positive things about Rusnak Porsche service and Sales (Dan Gibbs). Keep up the great work! More
by seangold
July 16, 2015
Owner Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey is ridiculous that it has to be at least 25 words. This is a royal pain the butt and a waste of my time!! More
by Gb
Employees Worked With
July 16, 2015
Amazing service would HIGHLY recommend. We had been looking to lease a new SUV, I really wanted to look at the Cayennes, went to another dealership in Woodland Hills & they were so snobby an We had been looking to lease a new SUV, I really wanted to look at the Cayennes, went to another dealership in Woodland Hills & they were so snobby and wouldn't even let me look at the inside of a car without disclosing my full financials. I was so disgusted I was turned off from Porsche, on our way home from Santa Barbara, my husband encouraged me to stop here and give it another try with a different dealership, we walked in and met Kelly and it was AWESOME from then on. I really had a great experience, Kelly Bolton was so helpful and patient I just enjoyed every second of our experience. I am now happily driving my beautiful white Cayenne that they brought in for me from New Orleans. I love it and HIGHLY HIGHLY recommend them More
by BMW540i
Employees Worked With
Kelly Bolton
July 16, 2015
A nice and worthwhile experience I was @ first hesitant to make the 120 mi (one way drive) to Thousand Oaks , but my experience with Michael Rubin & Adam Chirchick made the trip more I was @ first hesitant to make the 120 mi (one way drive) to Thousand Oaks , but my experience with Michael Rubin & Adam Chirchick made the trip more than worthwhile. The Panamera I spotted online was described to me through the phone exactly as It was in person. The pricing structure was more than fair.. I also appreciated their honesty & fair pricing-in dealing with the Carrera I traded in. I am not one to recommend people or a business unless I walk away extremely impressed...Michael, Adam & Greg Austin deserve the praise. More
by broke902007
Employees Worked With
Adam Chirchick, Greg Austin, Michael Rubin
July 13, 2015
Simple, pain free 40k service appointment We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one da We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one day. More
by Dodger Blue
Employees Worked With
July 11, 2015
911S Service Visit Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approac Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approach is always appreciated and makes me become a return customer. More
by chungrx
Employees Worked With
July 08, 2015
Consistently Great Service Rusnak Westlake's Service Department consistently does a great job for us. I trust them completely, and that's not something I have been able to say a Rusnak Westlake's Service Department consistently does a great job for us. I trust them completely, and that's not something I have been able to say about any other dealership's service department in my nearly 45 years of driving / car ownership. More
by GTSOwner
Employees Worked With
