
Porsche Westlake
Thousand Oaks, CA
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Treats me like I am his only customer Each time I come in I'm greeted with a smile and how can I help you today. My car is serviced by support staff of highly trained Porsche technician Each time I come in I'm greeted with a smile and how can I help you today. My car is serviced by support staff of highly trained Porsche technicians. Who answer my every question no matter how trivial. They keep me informed of any maintenance issues that need to be addressed. Calls me with any updates as to when my vehicle will be ready. Car is returned as promised in better condition that I dropped it off. Rusnak Porsche/ Westlake staff follow up by phone and or email to make sure that I'm completely satisfied with the work performed. Sincerely, Life long Porsche owner More
Always the best There are few service advisors that would be the sole reason to take your business to a dealership. Steve Ellis is one of them. He is knowledgeable, There are few service advisors that would be the sole reason to take your business to a dealership. Steve Ellis is one of them. He is knowledgeable, professional, treats his customers like friends and family, and never allows their workload to become the customer's problem. Thanks Steve! More
great sevice everything done right and they were able to meet my tight schedule. loaner car was perfect and when price was more than original estimate I was told a everything done right and they were able to meet my tight schedule. loaner car was perfect and when price was more than original estimate I was told and asked before work was done.very professional service.. More
Rusnak service Great team to work with from purchase through service and repeat purchase. I have dealt with this team for many years and am totally satisfied with th Great team to work with from purchase through service and repeat purchase. I have dealt with this team for many years and am totally satisfied with there performance. More
Great service Best service Iv'e had at any dealership. Everyone goes out of there way to make sure you are satisfied. If they don't have an answer to your question Best service Iv'e had at any dealership. Everyone goes out of there way to make sure you are satisfied. If they don't have an answer to your question they find someone who does. More
Best ever Robert is an outstanding guy He is very knowledgeable and very kind. The delivery of the new car was very smooth and easily understood and quite sim Robert is an outstanding guy He is very knowledgeable and very kind. The delivery of the new car was very smooth and easily understood and quite simple More
Rene service mgr service Rene took car to tech to confirm problem, ordered part, and had it installed in 15 minute wait after part came in and he called to tell me he received Rene took car to tech to confirm problem, ordered part, and had it installed in 15 minute wait after part came in and he called to tell me he received the part and make an app't to install it.. More
PROFESSIONAL,COURTEOUS AND WARM We saw the low mileage used car that we have been interested in online. Went to Rusnak after speaking with Carl on the phone. Thoroughly enjoyed the We saw the low mileage used car that we have been interested in online. Went to Rusnak after speaking with Carl on the phone. Thoroughly enjoyed the entire process. Happy to be part of the Rusnak Porsche Family! More
Excellent service and work done correctly. Everyone in the o Rene and the girls at the counter are very helpful. Getting my courtesy car will my cayenne is being serviced is effortless and everyone was great. I Rene and the girls at the counter are very helpful. Getting my courtesy car will my cayenne is being serviced is effortless and everyone was great. I have done numerous things with Rene and always a professional and gentlemen. Much appreciated. More
Looking for an SUV for my daughter We came to see an SUV for my daughter Johanna. Joshua Clark met us at the door right out the gate he was nails and made us feel right at home about th We came to see an SUV for my daughter Johanna. Joshua Clark met us at the door right out the gate he was nails and made us feel right at home about the product Rusnak is offering. Joshua ran the table on all questions we had for him, then he had us test drive a few vehicles to get an understanding of what we were looking for. After going through the test drive he found what we were looking for. We are thinking of buying 2 vehicles if the numbers work and Rusnak has the right game plan of doing a good service to people in need of there product. Keep up the good work because after todays experience I think you guys are doing a great job. Can't say the say about the Woodland Hills branch who really needs to work on their CUSTOMER SERVICE and sales skills. More