Porsche Westlake

HAPPY I ALWAYS ENJOY TAKING MY CAR FOR SERVICE BECAUSE OF THE FOCUS ON MY SATISFACTION. KEEP UP THE GREAT JOB! I WILL RECOMMEND PORSCHE OF WESTLAKE TO ALL I ALWAYS ENJOY TAKING MY CAR FOR SERVICE BECAUSE OF THE FOCUS ON MY SATISFACTION. KEEP UP THE GREAT JOB! I WILL RECOMMEND PORSCHE OF WESTLAKE TO ALL MY FRIENDS. More

Professional Always do their best to provide quality service and meet the customer's expectations. Have been dealing with Rusnak Westlake for years and appreciate Always do their best to provide quality service and meet the customer's expectations. Have been dealing with Rusnak Westlake for years and appreciate the personal service delivered. More

Typical professional service Steve Ellis always provides expert advice and timely updates, making sure you're kept in the loop and involved with your vehicle's servicing. When Steve Ellis always provides expert advice and timely updates, making sure you're kept in the loop and involved with your vehicle's servicing. When you deal with Steve, you're getting the best. More

Porsche Aug 2018 I was very happy with all aspects of my service experience. Service was preformed in a timely manner as estimated. I received shuttle service that was I was very happy with all aspects of my service experience. Service was preformed in a timely manner as estimated. I received shuttle service that was extremely helpful and my car was detailed when I picked it up. What's not to like. More

Awesome experience- Very professional and helpful staff. Ask for Eric in service department!! All questions answered and pick-up was easy. Service was quick and very e Very professional and helpful staff. Ask for Eric in service department!! All questions answered and pick-up was easy. Service was quick and very efficient. More

Fast and Professional Rusnak Porsche service manager Skip and the staff were very professional and efficient with their support during my normal service. I would highly re Rusnak Porsche service manager Skip and the staff were very professional and efficient with their support during my normal service. I would highly recommend this dealer. My experience with Josh in sales and Skip in service has been top notch. More

Not done yet.. I have only brought my car in twice for service and both times, it took longer than I was told. This past time I drove the hour to pick the car up (a I have only brought my car in twice for service and both times, it took longer than I was told. This past time I drove the hour to pick the car up (after being told it was complete) only to find out it wouldn’t be done until the next day....drove an hour home. Next day when I got the call to pick up, while on the phone I asked if each thing had been done and have you seen this all “with your own eyes?” Answer was “Yes, I have!” Drove the hour back, filling up the loaned car for the second time, only to find the one thing the service guy assured me had been done, was not. He then asked if I had 5 minutes to wait and he would see if it could be done while I wait. Problem here was if it could be done, it would only take an hour or so....while I wait! I just couldn’t go there. The Service guy did offer to come get my car the next day (and I assume return it sometime ) but I needed the car and felt I’d have to address the issue at another time. More

A little rattle, No problem I drove my 2014 911 Turbo S in for service. I was hearing a annoying rattle from the rear end of the car. Porsche master technician took me in the car I drove my 2014 911 Turbo S in for service. I was hearing a annoying rattle from the rear end of the car. Porsche master technician took me in the car for a test drive he heard the rattle and said they would look into it. My car has a Porsche preowned service contract. Which would cover any mechanical problems with the car. I was given a service loaner a Panamera this was on Thursday afternoon told him that I was going to be out of town for the weekend and I said no problem will talk to you on Monday. Midmorning Monday I received a phone call from search apartment saying that my car was ready and able to be picked up anytime. The car is sounds well thank you to Rusnak’s Service staff and the service Advisers for their speedy work. Devoted Porsche owner . More

Service Visit I am confident that when my car has to go into the shop for service here it is professionally and well taken care of. Thanks to Steve Ellis, who i I am confident that when my car has to go into the shop for service here it is professionally and well taken care of. Thanks to Steve Ellis, who is responsible for this. We've been to other dealerships and I can truly say that we haven't always felt that way at them. More

Software Update My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rus My 2014 Cayman S PDK transmission started acting strangely. Turned out the car needed updates to the PDK software, DME software, and PCM software. Rusnak (Skip) installed and tested these, returned the car to me and everything is back to normal. Work was done under warranty. The personnel at Rusnak I've come in contact with are friendly, professional, and you are always treated with respect. I'll buy another car from them when the time comes. More