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Porsche of West Houston - Service Center
Houston, TX
121 Reviews
121 Reviews of Porsche of West Houston - Service Center
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February 20, 2019
Speedy service Brought my Cayenne S in for a new tire. Entire process took no time at all. I barely read a chapter of my book. Thanks to David Riddle for a great ex Brought my Cayenne S in for a new tire. Entire process took no time at all. I barely read a chapter of my book. Thanks to David Riddle for a great experience!! More
by JMiller
Employees Worked With
David Riddle
February 18, 2019
You feel like family The low turn-over for service advisors at this dealership and their high professionalism and personal approach make every visit a positive experience. The low turn-over for service advisors at this dealership and their high professionalism and personal approach make every visit a positive experience. David Riddle is outstanding. More
by av
Employees Worked With
David Riddle
February 16, 2019
Efficient service, great service advisor (David R.) David was great in the service department; he outlined the process and kept me informed during the wait. The waiting area is well-appointed with coffe David was great in the service department; he outlined the process and kept me informed during the wait. The waiting area is well-appointed with coffees, waters and snacks. More
by DSW_TX
Employees Worked With
David Riddle
February 09, 2019
Excellent! Had my 991 Carrera S in for regular service. Did a great job making sure everything was in order and performed the service at agreed time and price. A Had my 991 Carrera S in for regular service. Did a great job making sure everything was in order and performed the service at agreed time and price. Also very good customer service, but most importanly I feel that they checked my car properly. Many dealerships today just tick off all the boxes and send you back out again as soon as they can. Previous experience with Lamborghini, BMW, Audi and another Porsche dealership in Houston, and Il give Porsche West 5 stars for their work and service! More
by Porsche 911
Employees Worked With
David Riddle
February 02, 2019
Fantastic Service! Brought my Cayenne for the first oil change. Everything went smoothly from check in to finish. I was greeted immediately when I drove up and not too m Brought my Cayenne for the first oil change. Everything went smoothly from check in to finish. I was greeted immediately when I drove up and not too much later was in a loaner car. Same service when I went to pick up my car. Thank you David Riddle and Brittany for giving great customer service. More
by Page
Employees Worked With
David Riddle and Brittany ?
January 14, 2019
Excellent I had a very good experience once again at this dealership, professional courteous staff, no unnecessary service charges, new clean loaner car. I'm ex I had a very good experience once again at this dealership, professional courteous staff, no unnecessary service charges, new clean loaner car. I'm extremely happy with all aspects. My 911 is not under warranty, so all cost are out of pocket. Service is mindful of this and tries to keep costs at a minimum. More
by jht111
Employees Worked With
Ivan
October 24, 2018
Service visits for same problems over and over again My vehicle is spending more time in the dealership than my home. They are just resetting the warning lights and telling me they did a software update My vehicle is spending more time in the dealership than my home. They are just resetting the warning lights and telling me they did a software update and the same lights keeps coming back on. They also told me that a button that is not working, is not supposed to be in my vehicle at the first place, because the vehicle is not equipped with that feature. C’mon I didn’t put that button there !!!! More
by CPO Cayenne
Employees Worked With
David
October 07, 2018
Outstanding service! Brought my Cayenne in for first oil change/service. I drove up and they immediately met me at my car, walked me into the office and started the paper Brought my Cayenne in for first oil change/service. I drove up and they immediately met me at my car, walked me into the office and started the paperwork. I was in a loaner car maybe 10 minutes later. By 4:00, I was back at the dealership to pick up my serviced and freshly washed car. Best part was it cost NOTHING! Thanks Porsche of West Houston, David Riddle and all who helped me that day~ More
by JMiller
Employees Worked With
service staff that worked with David Riddle
September 28, 2018
Great Service! Had my car inspected at this dealership and would gladly return. Service was kind, fast and efficient, David Riddle went above and beyond. Clean waiti Had my car inspected at this dealership and would gladly return. Service was kind, fast and efficient, David Riddle went above and beyond. Clean waiting room too with good coffee all a girl needs! Will return next year for inspection again! More
by kid*a
Employees Worked With
David Riddle
September 22, 2018
Awesome service. The service at Porsche West Houston service is impeccable. I was met in the parking lot by the valet and Brittany met me at the door with a smile. As The service at Porsche West Houston service is impeccable. I was met in the parking lot by the valet and Brittany met me at the door with a smile. As always, Cody addressed my needs and I was in a loaner within ten minutes. They never disappoint. Keep up the good work. More
by Suzan
Employees Worked With
Cody & Brittany
