Porsche of West Houston - Service Center

Recovery! My 20-something daughter took my new Macan out to run an errand and came in contact with a construction barrel in The Heights. It was a low speed impa My 20-something daughter took my new Macan out to run an errand and came in contact with a construction barrel in The Heights. It was a low speed impact but there was scratching on the front bumper. She took the car to Momentum for an estimate - $4000 for repair! She went back to West Houston Porsche, and after assessing that there was no structural damage they were able to restore the car to its former pristine condition - for a fraction of what Momentum estimated. My car looks like new - no signs there was ever any damage. Service was amazing - two day turnaround and wonderful service advisor. Thanks for helping us achieve a complete "recovery!" More

God Service Ivan was great, the service was explained well, I was given a ride back to where I needed to go and the car was ready on time. Ivan was great, the service was explained well, I was given a ride back to where I needed to go and the car was ready on time. More

Ivan and Cody provided the highest level of service. I highly recommend this dealership. Great team effort. Is this twenty five words yet...now it is. highly recommend this dealership. Great team effort. Is this twenty five words yet...now it is. More

Everything completed, no problems. Scheduling the service was easy and efficient. The evaluation and estimate were provided via text for approval. The work was completed on time as pr Scheduling the service was easy and efficient. The evaluation and estimate were provided via text for approval. The work was completed on time as promised. Pick up efficient and professional. More

60,000 Mile Service Consultant was great working with me to get a loaner over the weekend and allowing enough time to service my car without compromise on quality. I was Consultant was great working with me to get a loaner over the weekend and allowing enough time to service my car without compromise on quality. I was late to pick it up due to a work meeting and he was very flexible and understood that we all are managing work and personal commitments during this difficult time. I am always impressed with the service at Porsche West Houston and highly recommend! Nothing short of what you would expect from a high end dealership. Thank you David and team! More

Great job, timely response and understanding of unfortunate family problems. Vehicle was cleaned and issue free. Thank you very much David for yet agains coming through on a great job! unfortunate family problems. Vehicle was cleaned and issue free. Thank you very much David for yet agains coming through on a great job! More

Alignment Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people in service are so kind and professional. Shout out to Cody! More

Service is terrible Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!! Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!!!!! Who does not stock transmission fluid!!????? More

Mark and Brandon were really great. Overall this dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. More