Porsche of West Houston - Service Center
Houston, TX
121 Reviews of Porsche of West Houston - Service Center
Painter Had a horrible experience with their painter. I can't speak for other services. Service personnel were very helpful and professional, only bad experie Had a horrible experience with their painter. I can't speak for other services. Service personnel were very helpful and professional, only bad experience was with bad work by painter himself. It was eventually corrected after multiple times visiting dealer and sending car back and forth to painter. This is unexceptable when dealing with a dealer of this caliber. Having to answer the question of recommending this service overall is unfair and a "Maybe" selection should be available because I haven't experienced the center for other services. But because of the experience I had, I can't recommend this service center based solely on my experience with the painter they use. More
Excellent Service I worked with David Riddle, he was very patient with me as we worked on the itemized extended warranty repair coverages. I had a loaner car to suit my I worked with David Riddle, he was very patient with me as we worked on the itemized extended warranty repair coverages. I had a loaner car to suit my need during the time my vehicle was being repaired, although most of my repairs ended up being routine maintaince I was very pleased with the service and professionalism Porsche West and my service advisor provided. I highly recommmedn, and will definitely use them again. More
Excellent service advisor I worked with Ivan Clovis. He is an excellent advisor and even took the time to answer a follow up email question I had about my car. I worked with Ivan Clovis. He is an excellent advisor and even took the time to answer a follow up email question I had about my car. More
Great service Dave Riddle as always was very professional and prompt. Porsche also was very graciously provided office space to work as I waited. Thank you all Dave Riddle as always was very professional and prompt. Porsche also was very graciously provided office space to work as I waited. Thank you all More
Great Service and Accommodations Provided great service on my visit. Attitude of staff was great. During my wait for my vehicle, I was able to take advantage of a private office to Provided great service on my visit. Attitude of staff was great. During my wait for my vehicle, I was able to take advantage of a private office to take a conference call. This made the trip and experience convenient and productive. More
Excellent service I had an issue with my Cayenne and called Porsche of West Houston on a Saturday morning. They attended the call, were super friendly and super helpful I had an issue with my Cayenne and called Porsche of West Houston on a Saturday morning. They attended the call, were super friendly and super helpful, and scheduled an appointment for the following Monday (when I called I was out of town with a different car). On Monday, everything was handled very smoothly and professionally, and they delivered my car to the office in the afternoon. I can nothing but highly recommend this dealership: First class! More
912 turbo s review New service advisor was very nice and professional. They always do a great job. I was glad thry are getting in more loaners as there’s was a month w New service advisor was very nice and professional. They always do a great job. I was glad thry are getting in more loaners as there’s was a month wait on that abdcthis facility is in a growing area of this large city. Ivan though was great. More
Great service with quick turnaround. The service staff provided me a loaner car while they changed my tire and did the inspection. When they returned the car to me, it had been meticulous The service staff provided me a loaner car while they changed my tire and did the inspection. When they returned the car to me, it had been meticulously cleaned inside and outside. I was only charged for the inspection as the tire change was covered by the warranty. More
First class Boxster tune up The work performed was timely and efficient. All systems GO! Great service with a smile. I would recommend this dealership to friends. What else ne The work performed was timely and efficient. All systems GO! Great service with a smile. I would recommend this dealership to friends. What else needs to be said. More
Very good Experience I went to schedule an appointment for an oil change for my Macan and they could do it on the spot. It last a little less than 1.5 hours but it was fin I went to schedule an appointment for an oil change for my Macan and they could do it on the spot. It last a little less than 1.5 hours but it was fine. More