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Porsche West Houston
Houston, TX
268 Reviews
Welcome to Porsche West Houston, Houston's fastest growing Porsche Center. We are located in Houston, Texas inside Houston's Energy corridor just off the Katy Freeway. We are a short drive from Downtown, River Oaks, Katy, Cypress, and Richmond and have convenient access to Beltway 8 as well as 99 Tollway/Grand Parkway.
We are passionate about all things Porsche and dedicated to providing exemplary customer service. We believe in going the extra mile for our clients and providing every luxury possible. We offer a number of amenities and services in our state of the art newly remodeled facility including Houston's largest authorized Porsche service center. Enjoy our private client workspaces, three customer lounge areas, gourmet coffee and freshly baked cookies and pastries while you purchase and service with us. Contact our Concierge Services to plan your day to local restaurants, spas, salons, shopping centers and museums all while your Porsche is serviced. We offer complimentary Porsche loaner vehicles by appointment, courtesy shuttle within 15 miles and vehicle pick up/drop off services.
Our Porsche Brand Ambassadors are professional and knowledgeable with over 50 years combined Porsche experience. Each teammate has been Porsche trained and certified including our factory trained Porsche Technicians, Porsche Certified Service Advisors and Parts Specialists. Whether you are looking to purchase or service, you will experience only the very best at Porsche West Houston.
We are actively involved in the community and participate with many local charities throughout the year. We also host and sponsor numerous programs, special customer appreciation events, new owner and service clinics, ladies' events, Lone Star Region PCA car shows and events, golf tournaments, and several educational and scholarship programs.
Porsche West Houston offers many automotive products and services to our Houston area customers. From quality new Porsches to Certified and Luxury Pre-owned vehicles, you are sure to find exactly what you are looking for. We carry a comprehensive line of Porsche models, including the 911, 718 Boxster, 718 Cayman, Panamera, Cayenne, Macan, Taycan and E-Hybrid models.
Don't miss a beat. Join us on Facebook, Instagram and Twitter for all things Porsche and to get details on Porsche West Houston Special Events. We also welcome you to visit us today and discover why so many Houstonians choose Porsche West Houston as their preferred Porsche dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 268 reviews
May 20, 2017
Problem corrected Engine light on so called service and David set me up with a prompt appointment. Issue corrected at no cost as under warranty. Only complaint is tha Engine light on so called service and David set me up with a prompt appointment. Issue corrected at no cost as under warranty. Only complaint is that no loaner car was available. More
by George
Employees Worked With
David
May 19, 2017
Great experience. Jacob was great. Love the car. Great experience. Jacob was great. Love the car and the service so far. Jacob dealt with a delay on the delivery of my new car from the plant in Ge Great experience. Jacob was great. Love the car and the service so far. Jacob dealt with a delay on the delivery of my new car from the plant in Germany very well and i was very happy with his effort and care. More
by Jeffrey Eaton
Employees Worked With
Jacob Wilmott
April 26, 2017
good overall Sales of the vehicle went well , tough negotiation however good customer service , looking forward to the after sales services if it will meet the pro Sales of the vehicle went well , tough negotiation however good customer service , looking forward to the after sales services if it will meet the promises and my expectation ... To sum up so far so good More
by Phil
Employees Worked With
Lachlan
April 21, 2017
Great blown out tire repair! I recently had a tire blow out on my Cayman S PDE1. I immediately placed a call to Cody Zerbec, assistant service manager, to let him know. He advised I recently had a tire blow out on my Cayman S PDE1. I immediately placed a call to Cody Zerbec, assistant service manager, to let him know. He advised me to bring the car in right away and they would take care of it. Cody offered to have my car towed to the dealership. I also spoke with Mario Pedone, parts manager, who immediately called to let me know they had a replacement tire in stock. Shortly after, my car was at the dealership and on the lift, where they discovered another tire had a problem and needed to be replaced. That tire would have to be ordered, arriving the next day, so Cody offered me a loaner car. This experience, just like my prior dealings with this dealership, was just great. Cody and Mario have always been just tremendous to deal with and I have always been very satisfied with both the service and the professionalism. I only bring my Porsches to Porsches of West Houston. More
by Croc
Employees Worked With
Cody Zerbec, Mario Pedone
April 11, 2017
Caution when buying from this Dealer Purchased a preowned vehicle with the understanding they had already serviced and fixed an issue. Waited almost 2 weeks to sign paperwork and get car. Purchased a preowned vehicle with the understanding they had already serviced and fixed an issue. Waited almost 2 weeks to sign paperwork and get car. Should have been a red flag for me from the beginning. Now that I have the car, I reached out to the sales rep at the dealer to let him know the car was still not fixed. He has yet to return our phone calls and has completely blown us off. We ended up taking car to Mercedes dealer and are currently out of pocket over $2,000 for repairs we were told they did/repaired. this dealership does not service their trade in vehicles. They take as a trade and throw on car lot without pre-inspecting. We paid full asking price with the agreement the items would be fixed. Poor service. Don't go. More
by Jenmercedes
Employees Worked With
Lachlan
April 08, 2017
Poor and unacceptable service. Drop my car off to service because I had a nail on my right rear tire and needed an oil change too. Big mistake!! They did not replaced it and invoice Drop my car off to service because I had a nail on my right rear tire and needed an oil change too. Big mistake!! They did not replaced it and invoice it out as though a brand new tire was put in on the right rear. When I found out that they did NOT; I called service; they claimed the mechanic got confused and replaced left rear side bc he found out there was another hole on the left and replaced left rear side instead. Another lie bc all my tires have the same wear and the DOT on both rear tires are same from manufacture date with right rear still have the hole from the nail. On top of that; they stole my sunglassses out of my club compartment. It's sad to see Porsche service has such pride in cheating customer. They have lost my trust completely even after they have corrected the problems the second time. More
by Kim
Employees Worked With
Service tech
March 31, 2017
Fantastic!! Khalil Zaj helped me order my Macan S. He was able to get everytbing we wanted on the car just in time for my birthday! Khalil is very detailed and th Khalil Zaj helped me order my Macan S. He was able to get everytbing we wanted on the car just in time for my birthday! Khalil is very detailed and thoughtful. I highly recommend coming to see him if you are going to purchase a car. He isn't pushy like other salesman and doesn't have an errogant attitude. Love love my experience with Khalil and Porsche of West Houston!!! More
by Pepper10
Employees Worked With
Nina
February 25, 2017
Khalil Zaj - More, much more than Sales alone I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil invited me over - with no obligation or pressure to buy. I landed within 45 minutes. Khalil very patiently in the next one hour took me for a test ride, explained every feature of the car etc.,. By this time my mind was made up. Next, we got on to pricing. Khalil was totally disarming - he showed his cost, and then asked me to name my price now that I know his cost. Sort of turned the tables !! I had no intention of haggling and went with Khalil's generous offer. Further, Khalil threw in a lot of freebies . I walked out with the car - having gone there just to enquire ! I have visited the showroom quite a few times later - every time Khalil has been unfailingly helpful, with many things. Great experience - highly recommended. More
by Murli Sharma
Employees Worked With
Khalil Zaj
January 12, 2017
Amazing sales and delivery experience Ordered my Macan S in October 2016 , Tri was my salesman, he said delivery would be mid January 2017. I received call on January 7 that vehicle had Ordered my Macan S in October 2016 , Tri was my salesman, he said delivery would be mid January 2017. I received call on January 7 that vehicle had arrived. Took delivery today. Vehicle is exactly as ordered. Tri worked to get what I wanted on my trade in vehicle and to getting payments exactly where I wanted them. Delivery was great. Nina in finance was friendly and helpful. If you are buying a new Porsche ask for Tri to assist you. You will not be disappointed! More
by Tomh123
Employees Worked With
Tri Nguyen
July 09, 2016
BEST CAR BUYING EXPERIENCE EVER! My husband wanted a custom Nissan Titan and we saw it online. I called, spoke to Khalil on a Monday and it was ours on Friday. Even though he was out My husband wanted a custom Nissan Titan and we saw it online. I called, spoke to Khalil on a Monday and it was ours on Friday. Even though he was out of town, he made sure we were taken care of. Much respect for this dealership, More
by ZYDECODIAMOND
Employees Worked With
Khalil Zaj
