Porsche West Houston

The people and the service were both amazing. They were willing to go the extra mile and listen to my needs for me and my family and sell me what was appropriate not just sell me whatever. They w They were willing to go the extra mile and listen to my needs for me and my family and sell me what was appropriate not just sell me whatever. They worked with me on everything even making sure finance was where it needed to be. Will be a life long customer!!# love this place More

Olga was responsive and helpful when I called to see if some cars were still available and if I could see them. She was prompt when I arrived and had everything ready to show me. She was knowledgeable abo some cars were still available and if I could see them. She was prompt when I arrived and had everything ready to show me. She was knowledgeable about the car I was interested in, even though it was not a Porsche. We were able to create a deal and a purchase within 3 hours from start to finish which is exactly the way I like to by a car. Fast and easy. She worked with the managers and other players to get me the most possible for my trade in and to understand that I wanted to pay for the car with a mix of cash and credit. She had the card ready for us the next day with a bow for my daughter, who fell in love. Great overall experience! More

Everything is great till you buy the car. The sales person (Thomas) and finance staff were great! They even waited for me after hours to finish the paperwork so that I could take the car same The sales person (Thomas) and finance staff were great! They even waited for me after hours to finish the paperwork so that I could take the car same day. I really appreciate that. However, if you’re buying a pre-owned car, which is not a Porsche, the communication and support is extremely limited and unreliable. I wish they worked a bit better on communication and customer service. More

"My service rep, Cody, was outstanding. I had a complicated situation, but he worked with me to find a solution and delivered excellent service. Great job, Cody!" Porsche Panamera I had a complicated situation, but he worked with me to find a solution and delivered excellent service. Great job, Cody!" Porsche Panamera More

Outstanding customer service. Extremely professional service across the entire team. Special mention to James Trippozza who was our main point of contact, extremely friendly a Extremely professional service across the entire team. Special mention to James Trippozza who was our main point of contact, extremely friendly and great to deal with. More

I purchased my 2020 Porsche 911 Carrera 4S from Porsche West Houston with Thomas Shin being my salesperson. He did an excellent job keeping me abreast of everything throughout the entire process. West Houston with Thomas Shin being my salesperson. He did an excellent job keeping me abreast of everything throughout the entire process. More

I had a pleasure working with Khalil Zaj at Porsche West in ordering and building my dream car. From the moment I placed my order and to the day of the delivery Khalil has provided an exceptional service th in ordering and building my dream car. From the moment I placed my order and to the day of the delivery Khalil has provided an exceptional service that exceeded my expectations. I really appreciated Khalil's open and transparent and timely communication, being kept uptodate throughout the process and great recommendations on the car options. And the experience of unveiling the car on the day of the pick up was fantastic and fun! I am thrilled with my new car and outstanding service i received. If you are looking for a top notch experience in buying and/or building your car, I highly recommend working with Khalil! More

Had a great experience buying a 911 from West Houston Porsche. On my visit I tried to order a 911 GTS but it was several months out. What the pure luck they had a trade-in from the day before that was no Porsche. On my visit I tried to order a 911 GTS but it was several months out. What the pure luck they had a trade-in from the day before that was not in their system yet. The moved heaven and earth to certify, clean up, and have the car ready for in days. It was just a fabulous experience to end up with the same model I wanted. Well done! More

rashid went above and beyond to make it work for me to get the exact vehicle i wanted. He made the process very smooth and worked around my busy work schedule! I would most definitely be going back to him get the exact vehicle i wanted. He made the process very smooth and worked around my busy work schedule! I would most definitely be going back to him for any future purchases. Thank you rashid !!! More

We keep coming back to Porsche West. They are always great to work with. We wouldn’t go anywhere else. I’m They are always great to work with. We wouldn’t go anywhere else. I’m More