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Porsche West Broward

Davie, FL

4.7
335 Reviews

4641 SW 148th Ave

Davie, FL

33331

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Showing 335 reviews

August 13, 2024

Nice and professional. They took care of my issue and I am very pleased with the service. Luana and Tara are great! Thank you. More

by santanaive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moberg
July 25, 2024

Really provided white glove service, delivering our car at 10pm to work with our schedule. Juan was our advisor and he was great More

by eresch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Jarquin
June 16, 2024

Stay away, stay far away. In short, integrity is not the word that I would use to describe doing busness with this dealership. Depite being told that the deal was done, and re More

by Island guy
Recommend Dealer
No
Employees Worked With
Cameron Beneke, Mayer Damouny
Jun 16, 2024 -

Porsche West Broward responded

Hello, While we understand your frustrations with the vehicle no longer being available, there are some clarifications I would like to make. As discussed several times our dealership offers vehicles on a "first come, first serve" basis for in stock units. You did call in, but were never here physically in person so we mentioned we could do the deal today via E-signing. While you were negotiating a deal, you were offered to sign documents electronically to secure the transaction and therefore the car. In this case, we would need a signed proposal, a copy of your drivers license, and insurance with the vehicle on it (the same we would need if you here in person) When offered this, you mentioned you would do everything on Monday, that you could not do it today (Saturday). At that point (as per our policy), the vehicle remained available and later sold to a customer that was here in person with all required documentation. A Verbal agreement from a customer to purchase does not warrant us holding the vehicle for you and we do not take deposits on in stock vehicles, however if you have a written buyers order or bill of sale, please post it to this review or email me directly at jroe@penskeautomotive.com and I will certainly see what can be done. This "first come first serve" policy is in place to create fair purchasing opportunity for all customers. I assure you there was no greed or malice behind the vehicle selling. We are simply following the dealership's policy that has been in place since the dealership was open. Again, I understand how frustrating it can be to miss out on a vehicle. If there is anything I can do to intervene and help moving forward, I would be happy to be your direct point of contact here at the dealership. Please reach out to me at any time. Best, Jordan Roe Sales Manager Porsche West Broward jroe@penskeautomotive.com 954-901-3044

Jun 16, 2024 -

Island guy responded

Your internal dealership policy was not disclosed. What you discuss amongst yourselves or what is stated corporate policy is irrelevant if the customer is not informed upfront. Requesting proof of insurance information on a Saturday afternoon is ludicrous and simply not essential to complete a purchase and sales agreement. Upon delivery yes, but irrelevant so early on. However, as requested, I did reach out to our insurance company via their web portal was told to contact our agent on Monday. This information was succinctly conveyed to the salesman. And as requested, to consummate the sale, my personal information and driver's license were indeed sent to your dealership. The optics of this transaction reflect poorly on your dealership. Spin it however you may....

Jun 16, 2024 -

Porsche West Broward responded

Unfortunately all in stock (non-pre ordered New Cars) are NOT able to be held via verbal agreement or Deposit and are available on a "first come, first serve" basis. However, If you have documentation of any kind, Please share the Bill of Sale or Buyers Order from the transaction to this post or to my direct email and I will look to see what can be done. Best, Jordan Roe Sales Manager Porsche West Broward jroe@penskeautomotive.com 954-901-3044

June 07, 2024

Well organized, clean and receptionist is friendly at the initial greeting. Staff are wonderful and enthusiastic More

by Judy Carrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Beneke, Brad Bird, Atif Latif
June 04, 2024

Great staff, Atif in finance was excellent and went above and beyond for us on our new 911 Turbo S. Allesandra also was fantastic and made the whole experience a breeze! More

by Trdelrosal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandra Ruospo, Atif Latif
May 20, 2024

Helpful and attentive service, from sales manager ( Mayer) to sales team ( Alex M ), Excellent ! Thank you ! More

by bonvecchio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Muneton, Atif Latif, Mayer Damouny
May 11, 2024

Ariel and the entire team were amazing, made the entire process from start to finish super easy, totally worth the drive. More

by adam@ibstci.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Sommerfleck, Atif Latif
April 23, 2024

My sales lady was excellent. Also others involved in the process. Professional and friendly. I have already recommended to a friend. More

by Tharp.Barry.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Bueres, Alessandra Ruospo, Atif Latif
Apr 24, 2024 -

Porsche West Broward responded

We appreciate your endorsement and it’s fulfilling to hear that our team at Porsche West Broward left a good impression. Friends of our customers are always welcome here!

April 19, 2024

I’m so glad I decided to purchase from this dealership! I have never seen so much professional customer service from a dealership in my whole life. I highly recommend this dealership to anyone. More

by The Shield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Henry, Iulia (Julia) Zabrian
Apr 24, 2024 -

Porsche West Broward responded

It's gratifying to know your experience at Porsche West Broward surpassed your expectations, particularly with our professional customer service. Receiving recommendations from customers such as yourself underscores our commitment to excellence. Many thanks for sharing your thoughts.

April 12, 2024

Good service and explanations about the car . Ariel and Tanya did a very good job. More

by Al85
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanya 👍👍👍👍👍, Ariel Sommerfleck, Daniel Guillen, Atif Latif
Apr 19, 2024 -

Porsche West Broward responded

It's wonderful to hear about your positive impressions of our team and helpful service at Porsche West Broward. We appreciate the 5-star review!

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