
Porsche Tysons Corner
Vienna, VA
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310 Reviews of Porsche Tysons Corner
Kley Garcia was our sales man and he was good, he was friendly and responsive, it wasn't till we met the finance guy Mitchell, that our experience suddenly changed. We already had financing through ou friendly and responsive, it wasn't till we met the finance guy Mitchell, that our experience suddenly changed. We already had financing through our bank and had a down payment ready, but for some reason he was concerned about the check, and wanted it delivered to us instead of the dealership. He also wanted to verify that we had financing for the vehicle, almost like he didn't believe us on the terms of our loan since he couldn't get us a lower rate than our bank got for us. Mitchell explained that they can not accept a wire at this dealership, we got the bank on the phone in his office to arrange the over night delivery of the check since our bank is not local, this man was raising his voice and talking very condescending to our bank representative (Jenna), she was very kind and patient with him, my husband almost got up and left, I could tell my husband was very uncomfortable, as was I. Then our bank representative was giving Mitchell instructions for the document they needed to release the check and told him that he needed to list our bank as the lien holder, he was then raising his voice at her and asking her to repeat what she said several times, she was very clear, my husband and I had no problems understanding her, it was just a very uncomfortable and unfortunate call that we felt we had to later called back and apologized for the way Mitchell spoke to her. We asked if we where supposed to pay the down payment that day or when the check arrived and Mitchell said seeming annoyed with us, "you have to pay it now or we will sell your car to someone else, and you can't take the car until we get our check." What makes it all a bit worse, is I have sent this and more details of the experience to the dealer since they asked for our feedback and they have not responded at. Very unprofessional and we will not be buying another vehicle from this dealership. More
Pat Driscoll made buying my first Porsche an exceptional experience. His exceptional knowledge and demeanor was exactly what I needed to drive away with utmost pride and confidence. His follow up texts experience. His exceptional knowledge and demeanor was exactly what I needed to drive away with utmost pride and confidence. His follow up texts and emails were perfect and I have already him to several people considering buying a new performance car. More
Pat Driscoll was outstanding, exceptionally knowledgeable and always responsive to my texts, emails and phone calls! He and Mitch (the finance professional) both represent the dealership and t knowledgeable and always responsive to my texts, emails and phone calls! He and Mitch (the finance professional) both represent the dealership and the Porsche Brand in the most excellent manner! I am happy to provide my experience to any and all that are interested in fulfilling the dream of owning a Porsche thru this dealership and more specifically these two professionals! Btw, I waited nearly 2 years and experienced numerous dealerships across the area and country, in search of an allocation to custom order my dream car. It was not until I stumbled upon Pat that I had encountered a professional Porsche Ambassador, who ensured i/ we successfully navigated the process to my order allocation. The rest of the story is, I took delivery on the final day of 2022 and have loved every minute behind the wheel since. I have no doubt that the dealership and the professionals that make the magic happen will be in my corner and provide the best support possible as I and my family begin to enjoy this masterpiece; combination of art and engineering in the coming years. More
Mike Billings was my Sales Professional and the experience was great. Mike has fantastic follow up skills and made sure everything was right from ordering to delivering my 2023 Macan S. I highly re experience was great. Mike has fantastic follow up skills and made sure everything was right from ordering to delivering my 2023 Macan S. I highly recommend using Porsche of Tyson’s Corner and Mike Billings if you are looking for anew or used Porsche. More
GO SEE JAY YI! ! My wife and I visited Tyson's to do some shopping (we live 2 hours away), and decided to check out the Porsche dealership. We were so impressed by J ! My wife and I visited Tyson's to do some shopping (we live 2 hours away), and decided to check out the Porsche dealership. We were so impressed by Jay's knowledge, and excellent customer service, that when I made the decision to buy one a few months later, I decided not to do so in my hometown, but instead from him. He DESERVED my business! In the market for a Porsche? Do yourself a favor, go see Jay!! More
I recently visited Porsche Tysons Corner. I am very impressed by the excellent customer service experience and the quality assistance received. I am very impressed by the excellent customer service experience and the quality assistance received. More
The service department here is amazing! I set up an appointment for CPO work and was given a nicely appointed loaner vehicle. The parts took longer to arrive than was scheduled, so they let I set up an appointment for CPO work and was given a nicely appointed loaner vehicle. The parts took longer to arrive than was scheduled, so they let me keep the loaner beyond the return date with no questions asked. I will definitely be using Tysons Corner Porsche for my service needs! More
Very professional, friendly team members and courteous services. Excellent service experience over all. David was great. They even vacuum the car. services. Excellent service experience over all. David was great. They even vacuum the car. More