Porsche Southpoint
Durham, NC
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449 Reviews of Porsche Southpoint
Porsche Southpoint Service is the Service Department all other dealerships should aspire have... they set the bar... they go above and beyond to ensure your comfort while you wait or get you in a loaner or other dealerships should aspire have... they set the bar... they go above and beyond to ensure your comfort while you wait or get you in a loaner or will pick you up and drop you off where you need to go. Ed Prandi, specifically, is such a nice guy... always smiling, great at solving issues by going out of his way to ensure that you don’t need to go out of yours, and keeps you well informed the whole time. Plus, he’s really pretty. More
Such a great dealership. Not an inkling of pushiness or “car salesmanship”... they just work with you to make sure you get what you want and are happy. Specifically, Sales Manager Edwin Kratzat is a pleas “car salesmanship”... they just work with you to make sure you get what you want and are happy. Specifically, Sales Manager Edwin Kratzat is a pleasure to work with. Such a nice guy... which really can be said about everyone at Southpoint... and the service guys take great care of you too! Best dealership I’ve ever worked with! More
I recently stopped into Porsche Southpoint for a quote on my upper control arms and the overall status of my vehicle. Ed got the car immediately in and provided me with a reasonable price quote. Always a fu my upper control arms and the overall status of my vehicle. Ed got the car immediately in and provided me with a reasonable price quote. Always a fun yet professional atmosphere. Great work!!! More
My service experience at this dealership has been extraordinary. In particular Zain has gone over and beyond to make an exceptional service experience. I have owned my Porsche Cayenne for over 6 year extraordinary. In particular Zain has gone over and beyond to make an exceptional service experience. I have owned my Porsche Cayenne for over 6 years and by far this dealership has provided the best service. Zain clearly set my expectations and followed through. He did the necessary service and he was unbelievably friendly and extremely competent. Appreciate the customer first attitude! More
I purchased a vehicle from Porsche Southpoint in November of 2020 as a out of state internet customer and had a less than stellar experience from beginning to end. At the start of my process my sales consult of 2020 as a out of state internet customer and had a less than stellar experience from beginning to end. At the start of my process my sales consultant, Edwin came off as pretty rude. I was essentially told that I could not afford a car since we were $1,000 dollars apart from what I felt was a fair value for the car. I found it quite amusing as the vehicle was paid off less than 3 months later and because the whole point of negotiating as a buyer is to obtain the car for a lower cost. In addition, when my auto transport company picked up the car it had roughly 150 miles more than the odometer statement at the time of sale. When I inquired about the inconsistency I was given a less than stellar response. I was told that the car was driven to be cycled for state emission testings since it “sat for a few days” this made no sense to me or to the technicians who work at the speed shop that I am a part owner of. Furthermore, the vehicle did not have any inspection stickers and would have to undergo a separate inspection in PA in 8-10 weeks. I was also told by my salesman that “he could not guarantee that my car was not hotrodded” while it was driven by the dealer’s service team. Again, this would have not been a big deal if I was not purchasing a used super car. Lastly, I was told that I would be reimbursed fed ex fees for overnighting documents and a few other things that were needed to obtain registration and has yet to receive full reimbursement or a response despite following up with the sales consultant. It isn’t a great deal of money that is owed to me. However, it speaks volumes to how they conduct business. More
The team at Porsche Southpoint was extremely patient and helpful in finding for me my preferred specs. Excellent experience, service and most of all dependable! helpful in finding for me my preferred specs. Excellent experience, service and most of all dependable! More
Fast, friendly, and fair! I got an estimate from an indy shop and another Porsche dealer before I went to this dealership to find out it was the best price in town. Their experience and expertise gave me a shop and another Porsche dealer before I went to this dealership to find out it was the best price in town. Their experience and expertise gave me a piece of mind. My service adviser, Zane, did a great job explaining the importance of the repairs and also keeping us up to date on the progress. Thanks for looking after our car! More
Eddy Kratzat is the the GT King! I’ve bought several GT cars from him over the years and traded too. He’s super honest, down to earth, and always makes good on his word. One of the nicest guys you’ll eve cars from him over the years and traded too. He’s super honest, down to earth, and always makes good on his word. One of the nicest guys you’ll ever have the pleasure of working with. His brother Manny is also awesome. Cool to see Eddy mentor his brother. More
Zane and Ed were extremely helpful in the pick up and delivery of my vehicle. It was clean, sanitized and completed correctly. A+++ service. I will come back for every service needs because of the extra delivery of my vehicle. It was clean, sanitized and completed correctly. A+++ service. I will come back for every service needs because of the extra mile experience. More
After visiting multiple service dealerships I realized how special this service department is. Every time I bring my car it’s done correctly and fun.!!!!! Best place. how special this service department is. Every time I bring my car it’s done correctly and fun.!!!!! Best place. More