Porsche Southpoint
Durham, NC
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449 Reviews of Porsche Southpoint
OK, I normally don't write reviews, but the experience at Porsche Southpoint was pretty spectacular. I have been a loyal BMW owner and, sadly, due to inventory, I was unable to get a new X4 M edition. I thou Porsche Southpoint was pretty spectacular. I have been a loyal BMW owner and, sadly, due to inventory, I was unable to get a new X4 M edition. I thought I would check out the Macan since it has styling I like and, while smaller than the X4, I think it's sportier than the Cayenne. I wasn't sold on a Macan, but when I came into the dealership, Roy actually listened to me. He didn't try to sell me and seriously only gave me the information I asked for. I have a pretty short fuse and value my time above all else, so this was an important attribute to encounter in a salesperson...oh, I'm sorry...Brand Ambassador (Whatever, Porsche!) Anyhoo...the Macan I saw online was listed as "available" however, that apparently means something different in German. Long story short, it took 2 1/2 months...MONTHS...for my Macan to come in AFTER I had traded in the X4. Now, this is where you might think this review goes sour. Well, my friends, you would be incorrect! Roy and Edwin were so awesome to work with during this...er....challenge. Something, something, the boat sank, something, dock, something Germany...They gave me a Cayanne loaner. Wait, what??!!! Read that again...A LOANER...for 2 1/2 months! Not only that, but they were SO FUN to get to know and joke around with. And the two finance people I dealt with, Colleen O'Leary (the most Irishy Irish name ever) and Woody Clark (pretty Englishy, but not the MOST Englishy) terrific! It is very possible that I become a Porsche convert. Time will tell, but one thing is for sure, Imma call Edwin and Roy. More
Alex Roth welcomed me into the dealership with the warmest smile and he led me straight to the car that had my name on it. Alex sent me communication over the weekend and definitely made it easy for m warmest smile and he led me straight to the car that had my name on it. Alex sent me communication over the weekend and definitely made it easy for me to come back on Monday to pick my car up! Alex was pleasant, encouraging, easy to work with and made it possible for me to get the best rate through the work of the Heaven sent Angel, Colleen worked effortlessly with the banks to get me the best interest rate and with open ears heads my wants and needs and made it happen. Colleen has the magic stick as she was able to get me into my car and it was hassle free. Colleen was super energetic and her energy made it so that I was very pleased with my purchase. Colleen and Alex even kept in touch with me days after the purchase just to ensure that I was good and definitely kept me excited about my new car! Love the staff at Porsche and look forward to working with them both in the distant future! More
Porsche Southpoint helped me with my new Manual Targa 4S. Loved every minute of the transaction and Edwin and Manny and Ian have taken great care of me. I am forever grateful and in love with my new Targa. Loved every minute of the transaction and Edwin and Manny and Ian have taken great care of me. I am forever grateful and in love with my new Targa. More
Gary was amazing to work with, My husband's Porsche required a lot of learning from us but he was patient and got Carplay working for us with a phone call. The car and service are both miles ahead of h required a lot of learning from us but he was patient and got Carplay working for us with a phone call. The car and service are both miles ahead of his old BMW. More
Excellent customer service and shipping experience was seamless. Edwin was super helpful and made the process a breeze. Porsche Southpoint will be top of mind for car purchases in the future. seamless. Edwin was super helpful and made the process a breeze. Porsche Southpoint will be top of mind for car purchases in the future. More
Last year I worked with Gary to order my 2021 Macan from Gary Hamilton. I traded in my BMW x3 due to poor visibility and seating position. Gary made it easy for me to place the order and kept me abreast of Gary Hamilton. I traded in my BMW x3 due to poor visibility and seating position. Gary made it easy for me to place the order and kept me abreast of when the car would arrive. After we took delivery I needed some lessons on the car and every time I have stopped in he has graciously stopped to help me pair my phone and work carplay. I waited a long time for my Porsche but it was worth it. My wife even enjoyed their service lounge. More
This review is for Zain Choudhry and the service department. During a complicated repair, Zain expertly explained the process and kept me informed throughout. He is consistently positive, professio department. During a complicated repair, Zain expertly explained the process and kept me informed throughout. He is consistently positive, professional, and patient with my questions. Zain and the service department is why I am looking to purchase a new Porsche for my wife. I also appreciate him taking the time to show me his personal car and discuss various features. I feel I am in great hands with Zain and the Southpoint service technicians. Thank you! More
Manny was great. Top class dealership. Best cars in North Carolina and boy do they know how to put on a party. Cars and Coffee is first class Top class dealership. Best cars in North Carolina and boy do they know how to put on a party. Cars and Coffee is first class More
Roy Roth introduced himself, took me for a test ride, discussed the many features of the Boxster and projected a real enthusiasm for Porsche- I purchased the car that afternoon and it is in my garage to discussed the many features of the Boxster and projected a real enthusiasm for Porsche- I purchased the car that afternoon and it is in my garage tonight More
I had a great experience buying a new car from Porsche Southpoint. Everyone was nice and responsive. They got me an allocation to build a new car in no time. Will definitely be back here for my next purch Southpoint. Everyone was nice and responsive. They got me an allocation to build a new car in no time. Will definitely be back here for my next purchase. More